VICTOR KIPKORIR

KIRUI

+254*********

ady6fy@r.postjobfree.com

https://www.linkedin.com/in/victo

r-kirui911ba6259

Nairobi. Kenya.

SKILLS

• Proficient in computer and

software literature.

• Adaptive to new technologies and

environmental changes.

• Resourceful and accurate in work

consistency especially in a fast

paced work environment.

• Strong decision maker with multi-

tasking capabilities to work under

pressure.

• Patient and polite in work

environment especially when

addressing customers.

• Leadership and team player roles

• Strategic planner, good listener to

instructions.

• Literate, Excellent in writing and

verbal communication.

• Strong, young and flexible towards

learning, growing, and building a

transparent work- life balance.

LANGUAGES

ENGLISH: FLUENT

SWAHILI: FLUENT

FRENCH: INTERMEDIATE

SUMMARY

Energetic and optimistic customer service

associate with over 1 year of professional

experience assisting customers in accessing and

choosing the services they required. In my previous role I increased the percentage of customer

demand satisfactory rate by 20% through reducing

customer wait time within the first year of working. Eager to join The Global Cruise.

EXPERIENCE

STORE MANAGER AT BLACK ENTERTAINMENT ARCADE. OCT 2021 TO DEC 2022.

It was a great experience, I gained a work- life balance which was new to me. My daily routine involved getting on time, opening the store, cleaning and arranging the premises, accessing and noting issues with the software and hardware technologies, welcoming customers, schedule their timelines and services they required, consult and gain their feedbacks, introduced new services available, making posters and informatory changes on the services, noting down the amount received each day give a breakdown of the day to the employer and lastly closing of the premises. EDUCATION

CERTIFICATE IN CUSTOMS ADMINISTRATION (Major in Transport and Supply Chain Management.) November 2021.

Kenya School of Revenue Authority.

GPA [KESRA/001295] Graduated with a credit score.

GOOGLE CLOUD DEVELOPER CERTIFICATE (Major Cloud Developing.) March 2023.

Online Google Africa Developer Scholarship Program. DIPLOMA IN DATABASE MANAGEMENT AND LINUX SYSTEM

(Major in Data Analysis.) Ongoing.

Institute of Software Technologies.

REFEREES

Rodgers Odari,

Learning Development

Manager,

Institute of Software

Technologies.

ady6fy@r.postjobfree.com

+254*********.

Victor Kamau Gachura,

Co-Owner Black

Entertainment Arcade,

Customer Care Kenya

Airways.

ady6fy@r.postjobfree.com

+254*********.

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