Renee Demchak

Cambridge Springs, PA *****

ady6fp@r.postjobfree.com

+1-814-***-****

Motivated leader with strong organizational and prioritization abilities. Areas of expertise include communication, realiablity and trustworthy

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Administrator-PCHA

Renewed Life Haven - Saegertown, PA

April 2021 to Present

I am the administrator of a 15 unit personal care home. I have all duties from admission to discharge Associate Team Leader

H and R Block - Meadville, PA

October 2019 to Present

Run the office, tax professional, take care of clients needs and wants, answer phones, faxes and more Program Supervisor

Crossroads Treatment Centers

April 2020 to February 2021

I run the office daily, do schedules,check patients in and much more TSS Worker

ACCG - Meadville, PA

January 2019 to December 2019

Work with clients with intellectual disabilities and help with daily tasks and school work DSP (Direct Support Professional)

Supports Inc. - Meadville, PA

June 2017 to September 2019

Working with people with disabilities.

• Meet with Clients to make sure that we are meeting their everyday needs and benefits that they need.

• Taking clients out into the community and interacting with other clients in the community. Advocate

Youth Advocate Programs, Inc. - Meadville, PA

June 2016 to August 2017

Worked with people with disabilities with daily tasks and getting them out into the community Call Representative

Blair Corporation - Franklin, PA

June 2012 to December 2012

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Provide services to customers, such as order placement or account information. Loan Specialist

BSI Financial - Titusville, PA

May 2011 to October 2011

Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.

Meet with applicants to obtain information for loan applications and to answer questions about the process.

Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action.

Customer Service

Nationwide Insurance - Titusville, PA

February 2011 to April 2011

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Stocker

Walmart - Titusville, PA

November 2010 to February 2011

Order and dispense supplies

Manage projects or contribute to committee or team work. Making sure items wre stocked and done right

Medical Billing and Coding Intern

Spartansburg Medical Center - Spartansburg, PA

June 2010 to August 2010

Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced. Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Health Aide

Erie Homes For Adults and Children - Titusville, PA May 2007 to September 2007

Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.

Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine. Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.

Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.

Education

Bachelor of Science in Health Administration Mangement University of Phoenix - Tempe, AZ

September 2013

Associate of Applied Science in Health Information Technology STATE BUSINESS INSTITUTE - Erie, PA

August 2010

High School Diploma in General and advance adacemdic classes Titusville High School - Titusville, PA

June 2003

Skills

• Call Center

• Customer Service

• Developmental disabilities experience

• Case Management

• ICD-9

• Medical Billing

• Order Entry

• Medical Coding

• QuickBooks

• Medical Terminology

• EMR Systems

• CPT Coding

• Medical Scheduling

• ICD-10

• Social Work

• Medical Records

• Public Speaking

• Insurance Verification

• Anatomy Knowledge

• Microsoft Outlook

• Hospital Experience

• Experience Administering Injections

• HIPAA

• Microsoft Excel

• Office manager experience

• Microsoft Office

Certifications and Licenses

driver's license

CPR Certification

First Aid Certification

AED Certification

Assessments

First aid — Proficient

November 2019

Measures a candidate's ability to identify treatments for common medical emergencies. Full results: Proficient

Spreadsheets with Microsoft Excel — Completed

November 2020

Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.

Full results: Completed

Work style: Conscientiousness — Highly Proficient

October 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Highly Proficient

Office manager — Proficient

December 2019

Scheduling and budgeting

Full results: Proficient

Work style: Reliability — Proficient

December 2020

Tendency to be dependable and come to work

Full results: Proficient

Work style: Conscientiousness — Highly Proficient

September 2019

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient

Basic computer skills — Proficient

November 2019

Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.

Full results: Proficient

Administrative assistant/receptionist — Familiar

October 2020

Using basic scheduling and organizational skills in an office setting Full results: Familiar

Customer focus & orientation — Highly Proficient

September 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Work motivation — Familiar

December 2020

Level of motivation and discipline applied toward work Full results: Familiar

Attention to detail — Completed

October 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Customer service — Familiar

October 2019

Identifying and resolving common customer issues.

Full results: Familiar

Receptionist — Highly Proficient

November 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient

Sales skills — Proficient

November 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Proficient

Medical billing — Familiar

October 2020

Understanding the procedures and forms used for medical billing. Full results: Familiar

Electronic health records: Best practices — Completed October 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Completed

Data entry: Accuracy — Highly Proficient

February 2020

Entering data quickly and accurately

Full results: Highly Proficient

Accounting skills: Bookkeeping — Familiar

January 2021

Calculating and determining the accuracy of financial data Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

Active Listening Administration and Management

Customer and Personal Service Active Learning

Contact this candidate