Sofia Gardea

Kansas City, MO *****

ady6d3@r.postjobfree.com

+1-816-***-****

Fluent bi-lingual professional in both English and Spanish: speak, write, and read both languages. Outstanding interpersonal skills, communication skills, patient, adaptability to changing environment Authorized to work in the US for any employer

Work Experience

Self Employed

Clean 2 Amazee - Kansas City, KS

August 2014 to Present

Self employed as a residential and commercial cleaner. As a Residential Cleaner:

• Travel to customers residency in a timely and professional manner

• Review cleaning tasks or list for each client home

• Clean bathrooms; vanities, sinks, mirrors, toilets, showers, and tubs

• Sweep, mop, and wax floors

• Dust all surface areas

• Vacuum carpets, rugs, and upholstery areas

• Dust blinds and clean windows.

• Empty trash bins

• Make beds and fluff pillows.

• Clean all surfaces and appliances in the kitchen As a Commercial Cleaner:

• Clean building floors by sweeping, mopping, scrubbing, or vacuuming.

• Service, clean, or supply restrooms

• Clean ceiling vents

• Wash windows

• Clean furniture or fixtures

• Disinfectant all high touch point areas

• Dust and sanitize all surface areas

• Dispose of trash or waste materials

• Keep track of cleaning supplies and equipment.

• Follow all health and safety regulations.

W.I.C Front Desk Receiptionist

Truman Medical Center Hospital Hill - Kansas City, MO July 2020 to August 2021

front desk/ clerical duties

• Screens applicants for eligibility. This requires interviewing applicants to determine and verifying income for the household, and computing the information using electronic software for determination.

• Provides receptionist services. Including checking in clients, making appointments, keeping the clients data base updated, operating a multi-line phone system, warrant delivery procedure and general customer service and client communication with outstanding and friendly manners .

• Completes client’s WIC transfers of participation services.

• Handles the Breast Pump services, including maintaining equipment loan records, inventory and supply. Ensures that all pumps are cleaned meeting sanitation standards.

• Provides clerical duties including the use of a copier, fax, computers and other office equipment, filing, and web based operations and light office housekeeping duties.

• Assist in agency functions when required.

• Participate in WIC and agency meetings.

Hospitality

Hilton Hotel - Kansas City, MO

October 2019 to February 2021

• Timely made up rooms with little or no direction from training staff.

• Made it a priority to keep time logs of room tasks and accomplishments while on shift.

• Provided additional support while other co-workers were no shows or took vacation.

• Followed strict health code procedures during room inspections and cleanings.

• Took pride in high quality work by following detailed room task checklists.

• Worked well with the diverse staff and all management employees..

• Handles fast paced requests when hotel was overbooked or event was in town.

• Communicated accurately to upcoming shift workers about what was accomplished during second shift. Recruitment Assistant

Xclusive Staffing - Kansas City, KS

January 2019 to April 2020

• Performing recruitment duties such as scheduling interviews, updating the calendar accordingly, answering phone calls, and monitoring emails.

• Working closely with the human resources department to maintain the candidate database and handle any relevant paperwork.

• Assist in placing recruiting calls for qualifying positions and setting interview appointments with clients, also assisted with payroll hours collection and check distributions.

• Screening candidates by performing background checks and verifying their qualifications and experience.

• Greeting and assisting interviewees onsite.

• Full utilization of Microsoft Office Suite to include Word, Excel and Outlook Assembly Line Production Worker

Langley Empire Candle Company - Kansas City, KS

May 2013 to November 2016

• Managed all aspects of the production line and supervised employees.

• Performed troubleshooting on equipment breakdowns.

• Checked products for quality.

• Made certain employees followed legal rules and safety standards.

• Kept careful and accurate books.

• Drafted reports and monitored progress.

• Coordinated with management and employees toward production line improvements.

• Used manual effort to handle individual pieces into and out of containers

• pick orders, sort and palletize incoming freight.

• Stretch wrap completed pallets by hand or using automatic or semi-automatic machinery

• Perform from 1 to 5 key departmental tasks in a safe, competent and capable manner

• Tasks include fragrance Gatekeeper, Label room printing labels, Label room wick and photo labels, Front end production material handler

• pack end production material handler

• raw material warehouse picking

• Assembled corrugated components such as boxes and partitions

• Unloading empty jars from pallets

• Loading empty jars onto conveyor belts

• Placing metal wick holders on poured candles to keep wicks centered and straight Front Desk Receptionist

Kauffman Center for the Performing Arts

January 2011 to April 2015

Assisted each and every guests during their visit at the Kauffman Center Education

High school diploma in General Studies

Made Men of KC - Kansas City, KS

Skills

• Fluent Bilingual, interpersonal skills, communication, eye for detail, fast learner, self starter (4 years)

• Payroll

• QuickBooks

• Human Resources

• Accounts Receivable

• Management

• Bookkeeping

• Office Management

• Customer Service

• English

• Microsoft Powerpoint

• Microsoft Outlook

• Accounts Payable

• Clerical Experience

• Spanish

• Microsoft Excel

• Microsoft Word

• Commercial Cleaning

• Residential Cleaning

• Recruiting

Languages

• Spanish - Expert

• English - Expert

Assessments

Call Center Customer Service — Familiar

March 2020

Applying customer service skills in a call center setting. Full results: Familiar

Receptionist — Proficient

April 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient

Cleaner fit — Proficient

April 2022

Measures the traits that are important for successful cleaners Full results: Proficient

Administrative assistant/receptionist — Proficient January 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Customer service — Proficient

April 2022

Identifying and resolving common customer issues

Full results: Proficient

Sales skills — Proficient

March 2022

Influencing and negotiating with customers

Full results: Proficient

Warehouse safety — Proficient

March 2022

Using safe practices in a warehouse setting

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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