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Customer Service Data Entry

Location:
Pinole, CA
Posted:
August 24, 2023

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Resume:

Johnny Haskins Jr

**** ******** *****

Apt C

Pinole, CA 94564 US

Phone: 415-***-****

Cell: 510-***-****

ady6cp@r.postjobfree.com

EXECUTIVE SUMMARY

Extensive experience in project coordination and facilities operations with a passion for customer related support. Strong ability to identify client, project and operation needs while focusing on quality and innovation. Through comprehension of management practices proven to maintain productivity, efficiency, and strict cost control. Maintains the ability to develop and facilitate positive and productive relationships with all levels of clients in various industries. Proven team leader who excels in dynamic and challenging environments with a disciplined and adaptation approach. Senior management recognizes consistent acuity and superior service. EMPLOYMENT HISTORY

West Contra Costa County Health Center, San Pablo, Ca Ambulatory Care Registration Clerk (Experienced Level) December 2020 - August 2021

Provided excellent customer/patient service

Entered and Maintained accuracy of confidential patient information via EPIC Executed data entry to register incoming and outgoing patients Provided intake and received Insurance information for new patients Signed and checked in Patients for scheduled appointments Greeted patients and provided information if asked Informed patients of rights and privacy practices

Assisted with any other duties requested by supervisor Kaiser Permanente, Oakland, CA

Garage parking Attendant

February 2018- October 2018

Provided excellent customer service

Performed opening and closing procedures

Completed outgoing deposits

Trained new employees

Received employee funds for parking via cash register Performed light mechanical and janitorial work

Assisted with any other procedures requested by supervisor Delivery Driver

Uber Eats

July, 2016 — Present

Picking up and delivering food or groceries to customers who order through application. Target . Berkeley, CA

Assets Protection Team Member

October, 2015 — December, 2016

Provided excellent guest service

Executed impressions of control to ensure proper procedures were being followed by all team members

Completed merchandise protection walks to prevent and deter theft and fraud Executed apprehensions on subjects that violated Target theft or fraud policy.Executed visual and physical surveillance throughout store to ensure a safe environment Implemented partnerships with local police departments to deter consistent criminal behavior, Trained new team members

Provided reports for all discrepancies in counts and for all theft and fraud that occurred. Parking Concepts Inc ., Berkeley, CA

Parking Lot Supervisor

June, 2014 — October, 2015

Assisted patrons with automated parking service machines Performed opening and closing procedures

Handled all incoming and outgoing funds

Performed light mechanical and technical work on machines Assisted as second assistant to parking and general manager Provided excellent customer service

Executed parking lot patrols

handled all patron complaints

Performed bank deposits

Handled all accounts related to the company.

I.C.C Inc ., Richmond, CA

Program Event Coordinator

October 2011- Present

Program Coordinator, Implement Recruitment Procedures, Conduct Interviews, Prepare Reports and Records

Develop and Administer Contractual Agreements for Events, Clients and Organizations Seeking Our Services

Analyze Financial Reports for the Purpose of Maintaining Expenditure Control, Provide Event Planning

Supervise Event Outings, Community Outreach, Fundraisers and Coordinate Public Affairs Evaluate Risk Management, Locate Funding Sources, Secure Licensing and Operational Certifications

Perform Any other Duties Requested By Supervisor

Home Depot, San Rafael, CA

Customer/ Lot Service Associate October 2010 - July 2011 Provided Customer Service, Responding to Customer Inquiries Regarding Delivery Policy and Merchandise

Maintained Product Sets in Accordance with Merchandising Direction for Customers Seeking Product Location

Researched Shipment Discrepancies, Coordinated Product Transportation through Facility Parking Area Etc

Ensured that Aisle and Counter Promotions were Presentable for Presentation Accurately Inspected Inventory/Stocking and Maintained Performance Goals Performed Any other Duties Requested By Supervisor Brackenhoff Management, San Pablo, CA

Facility Supervisor

May 2008 - November 2009

Lead Facility Engineer on Campus to Assures that Maintenance Services are Administered Responsible for Supervision and Training of Volunteers into Introduction of Facility Operations Compliance

Administered and Adhere to OSHA and EPA Regulations Mandated by these Agencies for Operation Purposes

Assisted with Securing Additional Certificates and Permits that Pertain to Operations as Requested

Operated Systems and Equipment that Provide a Green Safe Environment for Clients and Faculty

Completed and Maintain Materials Cost Analyst on Product Consumption to Regulate Cost Control

Managed Shipping and Receiving for Distributing Equipment and Supplies for Administration and Campuses

Additional Duties Include Electrical, Carpentry, Plumbing, Heating, Appliance Repair Informed Facility Teams of Technological and Industry Related Changes to Improves Quality of Services

Performed Any other Duties Requested By Supervisor Laborers Ready Inc, Richmond, Ca

Labor Contractor

March, 2007 — October, 2008

(Various long term and short term assignments

Responsible for Removal of Hazardous Waste on Production Sites Liaison between Outside Agencies that Provided Outsource Services and Assisted in Collaboration of Services

Secured Shipping and Receiving, Distributed Parts to Appropriate Departments for Manufacturing

Assured Codes were Properly Labeled and Matched Materials for Dissemination for Appropriate Locations

Erected and Dismantled Infrastructures for New Architect Design and Relocation Inspected Materials for Compliance of Facility and State Vehicle Regulations Provided Carpentry Engineering and Installment of Fixtures while Assisted in Building and Electrical Repairs

Performed Any other Duties Requested By Supervisor Target, Albany, CA

Target Protection Specialist

March, 2005 - February, 2007

Shift Lead for Fraud Prevention Team to Minimized Store Theft and Conflict Secured Shipping

Responsible for Maximizing Customer Relations and Greetings Shift Lead for Fraud Prevention Team to Minimize Store Theft and Conflict Secured Shipping and Receiving for Distribution of Product for Vendors and Customers Assured Codes were Properly Labeled and Matched for Appropriate Product Locations Inspected Facility Perimeter to Assure Safety and Quality Assurance in Accordance with Organizational Policy

Performed Any other Duties Requested By Supervisor Clerical Support and Customer Service for Staff and Outside Vendors Paul J. Easton, D.D.S. Office

Administration Assistance

July, 2002 -March, 2004, Richmond, CA

Conducted Administrative/Clerical Support and Customer Service for Staff and Outside Vendors Assisted in General Annual Audit of Accounts for Outside Auditors Responsible for Allocating Payments to Bills and Associates Membership Fees Coordinated Mixer's and Provided Facility Tours for Clients Performed Any other Duties Requested

EDUCATION

Heald Business College

AAS, Business Software Applications

Degree date: 2003

Business Software Applications AAS, 2003

Heald Business College

Laney Community College

Business Studies

January, 1999 — January, 2001

Degree date: 2001

Business Studies, 1999-2001

Laney Community College

LICENSES / CERTIFICATIONS

* Assisted with Securing Additional Certificates and Permits that Pertain to Operations as Requested

ASSOCIATIONS

Responsible for Allocating Payments to Bills and Associates Membership Fees



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