Customer Service Data Entry
Resume:
Raiza Kessy Nido
Hayward, CA *****
********@*****.***
Looking to obtain a position in a team work oriented environment that challenges me and has room for growth.
Authorized to work in the US for any employer
Work Experience
Receptionist
H&R Block - Hayward, CA
January 2019 to May 2023
Administers schedule and appointments, cancellations and rescheduling. Ensures clients are scheduled accordingly to the best match tax preparer. Professionally multi-tasks in between tax preparers, on phone and in person client. End of day report and light accounting.
WFG
Admin Insurance Consultant - Hayward, CA
May 2016 to January 2019
Providing financial information to clients
Set up appointments and executed meetings and presentations Educating clients with product knowledge and services Customer service and provided services and program resources Server
Black Angus - San Lorenzo, CA
April 2015 to May 2016
Greet customers while giving excellent dining service Prepare and serve food in a timely manner
Cash handling and balancing register during opening and closing Bartender
Victorian Pub - San Leandro, CA
January 2013 to May 2015
Stocking and replenishing inventory
Create and serve alcoholic and specialty beverages Building relationships with customers and providing excellent customer service Assistant Manager
Saigon Grill Vietnamese Cuisine - Oakland, CA
June 2010 to January 2013
Provided outstanding dining experience and customer service Handled payroll and general accounting
Training new hires and scheduling staff accordingly Server/Bartender
Rickys Sports Bar - San Leandro, CA
October 2008 to June 2010
Served food and drinks
Customer service
Closing and cash handling
Office Administrator
JCIL Computers Inc. - Hayward, CA
February 2006 to March 2008
Data entry
Scheduling
In person coordinator with clients as well as outbound and inbound client calls Payroll
Inbound and outbound inventory shipment
Accounting and balancing
Light sales
Education
Some college
Skills
• Microsoft word (10+ years)
• Microsoft Excel (10+ years)
• Peachtree (5 years)
• Data entry (5 years)
• Typing
• Data-Entry
• Data Entry Operator
• Customer Service
• Excel
• Outbound Sales
• Tax Experience
• Accounting
• Presentation Skills
• Cold Calling
• English
• QuickBooks
• Office Management
• POS
• Inside Sales
• Telemarketing
• Marketing
• Adobe Creative Suite
• Web development
• Microsoft Office
Contact this candidate