Store Manager Customer Service
Resume:
Jessica Chandler
Eatonton, GA *****
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Doordash Driver
DoorDash - Monroe, GA
July 2021 to Present
• Pick up customer orders assigned through app and make sure orders are correct.
• Deliver each order to the customers specified location.
• Timely map out orders to effectively pick up multiple orders then drop them in succession. As to make sure the customers food isn't cold nor had an unreasonable wait.
• Drove 350 or more miles per week.
Cleaner
Felishas Maid Service - Loganville, GA
May 2022 to March 2023
• Residential cleaning: Both standard cleans
• Organize and declutter
Merchandiser/vendor
Customer Impact - Georgia
October 2018 to September 2021
~ Temporarily assigned to companies who need merchandisers for different situations and time frames.
• Gained experience with various vendors. (Frito-Lay, Hostess, Kid kraft, Hershey, Net Spend, Coca Cola)
• Travel assigned daily route to multiple stores for your contracted vendor.
• Maintain shelves to look nice and full
• Check-in receiving invoice with stores, make out credit invoices
• Stock overstock product and new product
• Rotate products so they stay fresh
• Make orders for each store
• Set and reset planograms as needed.
• Assemble and stock floor displays
• Address concerns of Retail management
• Maintain front end and impulse areas daily so they are full
• Communicate with district supervisor
• Document and report your work for each day.
Driver
Postmates - Athens, GA
November 2019 to March 2020
Pick up orders from different restaurants and deliver to customers in a timely manner. Cold Food Prep
Texas Roadhouse - Athens, GA
May 2019 to September 2019
• Inventory all coolers every morning, (check dates, times and temps of all left over prep, discard as necessary)
• Cut/slice all vegetables for day
• Prep all sides and appetizers to be ready to cook when ordered.
• Shred and slice all cheeses
• Make all salad dressings/ dipping sauce and mix honey butter daily.
• Stock front and back lines before opening.
High risk pregnancy and new mother
Monroe, GA
January 2018 to October 2018
• Diagnosed with preeclampsia was then placed on strict bed rest
• Our son arrived in April
• Concentrated my time on being a new mother, and returned to work when I was ready in October. Caretaker for elderly family member
Monroe, GA
December 2016 to January 2018
• After losing my position at Home Goods due to a car accident I was not at fault for.
• Decided with family I would take care of my Grandmother with Alzheimer's. Removing her from a facility that was mistreating her.
• During the time I was her caretaker I found out I was pregnant.
• In January 2018, was told I was showing signs of preeclampsia and was placed on strict bed rest. I could not care for my Grandma any longer, so my mother took over.
• Sadly not an entire month later she passed.
Layup Technician
Home Goods - Jefferson, GA
February 2016 to November 2016
Responsibilities
• Confirm number on invoice match quantity of freight pulled off truck.
• If amounts doesn't match, (over or short) determine where it is or goes.
• Then check quality of each product for damage or imperfections
• Fill out paperwork for (loss or overage) of freight if not able to locate.
• Fill out damage (loss) paperwork if damages found during quality check.
• Determine where items need to go next to get ready to go to stores. Assistant Store Manager
Dollar General - Monroe, GA
September 2008 to December 2015
Responsibilities
• Effective cash handling (counting tils`, counting deposits, making change, etc.)
• Suggestive selling
• Effectively deal with customers
• Make sure other employees stay on task
• Keep store stocked and recovered
• Update changes on a daily basis
• Maintain inventory control
• Interviewing and hiring
• Payroll
• Scheduling
• Plan-o-grams
• New store sets within district
• Remodeled stores within district.
• Moving, making additions to gondolas.
• Multitasking
• Conflict Resolution
• Conference calls
• Closing procedures
• Opening procedures
• Making sure store was clean and neat
Accomplishments
• Promotions from Associate to Assistant Store Manager
• Selected as a Traveling Merchandiser ( new store setups, remodels, problem stores)
• Traveling ASM/Acting store manager ( sent to run stores without store managers to get compliant to mag)
Skills Used
• Wonderful customer relation skills
• math computing skills
• Fast and efficient stocking
• Multitasking
• Organized
• Effective time management
• Able to type 43 WPM
• Problem solving
• Technology Savi
• Proficient in Microsoft Office Suite
• Conflict resolution
Education
Certificate program in Information Technology
Full Sail University - Remote
May 2023 to Present
BA in progress in Business Administration
Strayer University-Georgia - Lithonia, GA
October 2018 to June 2022
Commercial Driver's License (CDL)
Class C
Expires: March 2026
State: GA
Skills
• Microsoft Office (10+ years)
• Customer Service (10+ years)
• Planograms (10+ years)
• Problem Resolution (10+ years)
• Detail Oriented (10+ years)
• Self Starter (10+ years)
• Merchandising (10+ years)
• Driving (10+ years)
• Delivery Driver Experience (1 year)
• Remodeling (10+ years)
• Freight Experience
• Store Management Experience (4 years)
• Conflict Management (10+ years)
• Supervising Experience (5 years)
• Organizational skills (10+ years)
• Basic math (10+ years)
• Retail math (10+ years)
• Cash Handling (10+ years)
• Inventory Control (10+ years)
• Time Management
• Order Management System
• Microsoft Excel
• Microsoft Word
• Microsoft Powerpoint
• Retail Management
• Management
• Dementia Care
Certifications and Licenses
Driver's License
Additional Information
• Valid Ga drivers license
• Clean MVR for past 7+ years
Contact this candidate