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Store Manager Customer Service

Location:
Eatonton, GA
Posted:
August 23, 2023

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Resume:

Jessica Chandler

Eatonton, GA *****

ady6b8@r.postjobfree.com

+1-706-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Doordash Driver

DoorDash - Monroe, GA

July 2021 to Present

• Pick up customer orders assigned through app and make sure orders are correct.

• Deliver each order to the customers specified location.

• Timely map out orders to effectively pick up multiple orders then drop them in succession. As to make sure the customers food isn't cold nor had an unreasonable wait.

• Drove 350 or more miles per week.

Cleaner

Felishas Maid Service - Loganville, GA

May 2022 to March 2023

• Residential cleaning: Both standard cleans

• Organize and declutter

Merchandiser/vendor

Customer Impact - Georgia

October 2018 to September 2021

~ Temporarily assigned to companies who need merchandisers for different situations and time frames.

• Gained experience with various vendors. (Frito-Lay, Hostess, Kid kraft, Hershey, Net Spend, Coca Cola)

• Travel assigned daily route to multiple stores for your contracted vendor.

• Maintain shelves to look nice and full

• Check-in receiving invoice with stores, make out credit invoices

• Stock overstock product and new product

• Rotate products so they stay fresh

• Make orders for each store

• Set and reset planograms as needed.

• Assemble and stock floor displays

• Address concerns of Retail management

• Maintain front end and impulse areas daily so they are full

• Communicate with district supervisor

• Document and report your work for each day.

Driver

Postmates - Athens, GA

November 2019 to March 2020

Pick up orders from different restaurants and deliver to customers in a timely manner. Cold Food Prep

Texas Roadhouse - Athens, GA

May 2019 to September 2019

• Inventory all coolers every morning, (check dates, times and temps of all left over prep, discard as necessary)

• Cut/slice all vegetables for day

• Prep all sides and appetizers to be ready to cook when ordered.

• Shred and slice all cheeses

• Make all salad dressings/ dipping sauce and mix honey butter daily.

• Stock front and back lines before opening.

High risk pregnancy and new mother

Monroe, GA

January 2018 to October 2018

• Diagnosed with preeclampsia was then placed on strict bed rest

• Our son arrived in April

• Concentrated my time on being a new mother, and returned to work when I was ready in October. Caretaker for elderly family member

Monroe, GA

December 2016 to January 2018

• After losing my position at Home Goods due to a car accident I was not at fault for.

• Decided with family I would take care of my Grandmother with Alzheimer's. Removing her from a facility that was mistreating her.

• During the time I was her caretaker I found out I was pregnant.

• In January 2018, was told I was showing signs of preeclampsia and was placed on strict bed rest. I could not care for my Grandma any longer, so my mother took over.

• Sadly not an entire month later she passed.

Layup Technician

Home Goods - Jefferson, GA

February 2016 to November 2016

Responsibilities

• Confirm number on invoice match quantity of freight pulled off truck.

• If amounts doesn't match, (over or short) determine where it is or goes.

• Then check quality of each product for damage or imperfections

• Fill out paperwork for (loss or overage) of freight if not able to locate.

• Fill out damage (loss) paperwork if damages found during quality check.

• Determine where items need to go next to get ready to go to stores. Assistant Store Manager

Dollar General - Monroe, GA

September 2008 to December 2015

Responsibilities

• Effective cash handling (counting tils`, counting deposits, making change, etc.)

• Suggestive selling

• Effectively deal with customers

• Make sure other employees stay on task

• Keep store stocked and recovered

• Update changes on a daily basis

• Maintain inventory control

• Interviewing and hiring

• Payroll

• Scheduling

• Plan-o-grams

• New store sets within district

• Remodeled stores within district.

• Moving, making additions to gondolas.

• Multitasking

• Conflict Resolution

• Conference calls

• Closing procedures

• Opening procedures

• Making sure store was clean and neat

Accomplishments

• Promotions from Associate to Assistant Store Manager

• Selected as a Traveling Merchandiser ( new store setups, remodels, problem stores)

• Traveling ASM/Acting store manager ( sent to run stores without store managers to get compliant to mag)

Skills Used

• Wonderful customer relation skills

• math computing skills

• Fast and efficient stocking

• Multitasking

• Organized

• Effective time management

• Able to type 43 WPM

• Problem solving

• Technology Savi

• Proficient in Microsoft Office Suite

• Conflict resolution

Education

Certificate program in Information Technology

Full Sail University - Remote

May 2023 to Present

BA in progress in Business Administration

Strayer University-Georgia - Lithonia, GA

October 2018 to June 2022

Commercial Driver's License (CDL)

Class C

Expires: March 2026

State: GA

Skills

• Microsoft Office (10+ years)

• Customer Service (10+ years)

• Planograms (10+ years)

• Problem Resolution (10+ years)

• Detail Oriented (10+ years)

• Self Starter (10+ years)

• Merchandising (10+ years)

• Driving (10+ years)

• Delivery Driver Experience (1 year)

• Remodeling (10+ years)

• Freight Experience

• Store Management Experience (4 years)

• Conflict Management (10+ years)

• Supervising Experience (5 years)

• Organizational skills (10+ years)

• Basic math (10+ years)

• Retail math (10+ years)

• Cash Handling (10+ years)

• Inventory Control (10+ years)

• Time Management

• Order Management System

• Microsoft Excel

• Microsoft Word

• Microsoft Powerpoint

• Retail Management

• Management

• Dementia Care

Certifications and Licenses

Driver's License

Additional Information

• Valid Ga drivers license

• Clean MVR for past 7+ years



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