KAVANAH K PRIGET, MBA

Adamsville, AL ***** 334-***-**** ady6ac@r.postjobfree.com

EXPERIENCED PROFESSIONAL

Highly experienced Executive Level Manager with a 15 year proven record of facilitating profitability through expert development and project management of corporate day-to-day operations. Special expertise in building and leading top performing teams, turning around troubled organizations, and establishing Departments from scratch.

Operations Management • Short & Long Term Strategy Design • Budgetary Planning • Risk Management • Process Reengineering & Change Management • Supply Chain • Inventory Management • Labor Relations & Contract Negotiations • Talent Management •Training & Leadership Development • Accounting • Diversity & Inclusion • Program Administration • Workforce Management

PROFESSIONAL EXPERIENCE

MERCEDES – Vance, AL (02/2017 - Present)

Mercedes Benz U.S. International Inc. (MBUSI) is a global automobile manufacturer. As a division of the German company Daimler AG, this division is known for luxury vehicles. MBUSI-Alabama is a combination of several locations performances. Since the day of establishment in Vance, AL, MBUSI has evolved to production of GLE SUV, GLS SUV, C-Class and the GLE Coupe, while implementing best work practices.

Ramp Up Material Planner (2018 - Present)

Demonstrate expertise by tracking parts maturity and supplier readiness for diverse production trial launches via

Germany or Mercedes-Benz U.S. International (MBUSI).

Charged with streamlining workflow by leading and managing internal relationships with collaborating departments to confirm material availability for increased production.

Develop/maintain metrics for operational performance by Supply Chain Management.

Oversee and provide collected data for supplier evaluation/performance improvement.

Participate in projects and lead continuous improvement activities for Key Performance Indicators (KPI), resulting in the enrichment of service/performance.

Logistics Specialist – Volke Consulting (2017-2018)

Trouble shooting AmSupply database issues, EDI System Support, Partnering Systems- DQM applying correction support

Manage request for new systems -Logistical Software support requirements – Packaging specification and supplier inventory Analyze and Improve business processes and procedures, establish and maintain effective communication with internal and

external organizations

HYUNDAI MOBIS, Montgomery, AL (09/2013 – 08/2015)

Project Specialist

Hyundai Mobis is the 8th leading automotive supplier in the world in 2012. Mobis Alabama is a tier 1 automotive part and module supplier for both Hyundai and Kia Motors. Consulted with key vendors daily on improving customer service and negotiating contractual agreement for Transportation and Inventory supplies. Focusing on cost reduction.

Analysis and Continuous Improvement of existing processes

Implemented of all departmental projects (Supply Chain and JIT)

Outlined SAP support and process development, with multiple systems interaction guidelines

Scheduled/Planned Logistics production for Redistribution Center, Develop metrics tracking reports

Managed and provided annual forecasting for budget and project with a running $7million budget

Vendor management and contract negotiations

WOODFOREST BANK, Atlanta, GA (12/2012-08/2013)

Branch Manager

Woodforest prides itself in being a community bank built upon the needs of the customers it serves. By offering the highest level of customer service as well as competitive products and services, Woodforest can maintain a positive professional environment. Woodforest Bank offers a unique and diverse working experience in the banking world. My role was in managing bank representatives and tellers.

Reduced automatic account closure rate by 25% by updating customers on current banking policies and procedures.

Prepared internal audits and trend analysis for training and sustainability strategies

Developed, evaluated and designed new hire training programs and workshops

Managed local branch banking requirements for daily operations, marketing strategies and community service projects

ADVANCE AMERICA, Montgomery, AL (07/2009-10/2011)

Divisional Training Manager

A nationally recognized, fully accredited financial company that assist millions yearly with making financial decisions. Advance America provides secure and innovative products and services for merchants across the United States. As the Divisional Training Manager, I interviewed, trained and addressed all Human Resources requirements. Managed 13 stores with over 30 staff members.

Introduced process improvements and change management strategies enhancing productivity levels by 37%.

Organized a cost retention that improved past due accounts by 15%

Enhanced auditing standards by reviewing common practices by 25%

Implemented and designed new hiring processes and procedures and outlined yearly training workshops for employees

Implemented all branch marketing strategies and community service project

Reduced turnover rate by 20% by resolving employee issues & using formal exit interview procedures.

AVAYA, Norcross, GA (10/1998-07/2007)

Avaya is fortune 500 company that services organizations around the world through integrating communication with business strategy and operations. Offering over 15 years of diverse Managerial experience to a growing list of clients has aided in the goals to make Avaya a go-to firm for detailed and concise strategical implementations. Consulted with key organizations to improve customer service for day to day operations focusing on innovating business communications

Field Service Manager (2006 - 2007)

Managed Customer Systems Engineers (CSEs) in AL, GA,TN, VA and FL, ranked in top 5% of FSM Nationally

Defined and oversaw deliverance of optimal solutions to customer technology problems

Developed CSE engineers using advanced training and addressed HR concerns

Addressed all financial budgeting and processing for direct reports

Implemented local, state and federal security regulations, and worked with labor relations

Provided internal groups and local companies with facilitate product and services for installation and implementation

Completed weekly payroll, benefits updates and notifications of outstanding payroll deductions and adjustments

Performed team analysis of work assignments, 1-on-1 sessions, and tracked GPS System

Tracked supply chain management for local warehouse inventory

Outlined yearly goals for safety awareness training/measurable work accuracy metric

Resource Manager (2003-2006)

Managed payroll for direct reports, retirees and terminated individuals with continuation coverage, claims and adjustments

Supervised Software Associates in southeast region and operational performance: Scheduled Customer System Engineers (CSEs) and Contract Trainers while tracking equipment/orders for projects

Managed and reviewed weekly workman’s compensation claims

Assisted employees with Employee Assistance Program (EAP) matters

Developed project plans, coordinated resources

Supervised teams and managed operations’ for staff and Contract Trainers’ monthly vouchers, negotiations and work logs

Call Center Manager (Interim) (2003-2006)

Evaluated Workforce Management support to Service Coordinators by managing monthly vacation requests, averaging weekly absentee percentages, and daily call outs

Managed the Operation Resource Support(ORS) team in call center:

Designed staffing models and system tracking procedures for marketing strategies

Managed annual health enrollment, payroll, and benefits (FMLA, etc.) for 100+ employees in call center environment

Service Coordinator (2003-2006)

Provided remote customer service to clients and conducted extensive research and analysis and trouble shooting

Addressed billing concerns to improve process and business partners relationships and direct clients matters

EDUCATION & CREDENTIALS

Master of Business Administration, University of Phoenix, Atlanta, GA, 2004

Bachelor of Science (Sociology), Stillman College, Tuscaloosa, AL 1998

TECHNICAL SKILLS

Microsoft Office, SAP, AS400, AmSupply, DQM various HRIS and Project Management systems and Kanbo, SMART

HONORS & AFFLIATIONS

Volunteered: HOPE Worldwide GA, Women Wellness Center, GA Boys and Girls Club, Bosom Buddies GA, One Place Family Justice Center Volunteer/Book Drive, Big Brother/Big Sisters AL, Eve’s Circle Volunteer, and Jr. League of Birmingham- Chair, AL, President- Birmingham Alumni Chapter – Stillman College; VP E3 Program for kids with disabilities;

Operational Management Experience Leadership Development Project Management

Develop policies and procedures to ensure compliance and to meet corporate objectives.

Exceptional leadership, relationship management, and training skills. Additional capabilities include:

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