MIRIAM D. YOUNG

**** **** ****, *********** ** **308 · 850-***-****

ady69c@r.postjobfree.com

Organized and efficient Regulatory Specialist skilled in providing excellent customer service to customers and management level staff and coworkers. Proficient problem solver able to break complex subjects into manageable parts and achive required results. I possess a strong desire to learn and grow professionally and utilize my skills and experience to contribute to the enhancement of my employer

EXPERIENCE

03/2008 – 02/2022

REGULATORY SPECIALIST III,

FLORIDA DEPARTMET OF AGRICULTURE AND CONSUMER SERVICES

. Handled Registration Applications for Game Promotions/ Sweepstakes and various programs areas: Pawn Shops, Health Studios, Motor Vehicle Repair Shops, and Telemarketers.

. Determined if financial security information comply with Florida Statues

. Provide clients with information for compliance with Florida Statues.

. Answer phone calls concerning Game Promotions/ Sweepstakes

. Process checks received by clients.

. Determined if contests are in compliance

. Log all winning list and contest rules into DOCS systems. 10/2001 – 02/2008

REGULATORY SPECIALIST I,

FLORIDA DEPARTMET OF AGRICULTURE AND CONSUMER SERVICES

. Processed incoming applications from consumers who are attempting to file Lemon Law on their vehicle.

2

. Made sure all the application information complied then submitted them to the Attorney General office for review.

. Answered all incoming calls regarding the Lemon Law.

. Attended arbitration hearings regarding vehicles deemed as Lemons in person or by phone

EDUCATION

08/2020

AS ASSOCIATES OF ARTS,

ST LEO UNIVERSITY

06/1989

HIGH SCHOOL DIPLOMA

LINCOLN HIGH SCHOOL

SKILLS

• Excellent communication skills

• Proficient in Microsoft word, Word Perfect, Outlook Excel

• Strong interpersonal skills

• Filling and data archiving

• Advanced clerical knowledge

• Multi-line phone proficiency

• Schedule management

• Excellent planner and coordinator

• Event planning

• Excellent leadership skills

Contact this candidate