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Customer Service Store Manager

Location:
Saskatoon, SK, Canada
Posted:
August 24, 2023

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Resume:

Welcome to my LinkedIn profile! With a diverse background in the retail industry, I am an accomplished retail professional with extensive experience as a store manager at Tommy Hilfiger and ITC, as well as a sales supervisor at SPS Infrabuild PVT. LTD.

Store Manager Sales Supervisor Retail Operations

Accomplished retail professional with a proven track record of driving

operational excellence, exceeding sales targets, and leading high-performance teams in renowned brands such as Tommy Hilfiger and ITC

Tommy Hilfiger ITC Store Manager

Successfully spearheaded operational excellence by overseeing all facets of store management, crafting and executing sales strategies that consistently surpassed revenue targets and amplified growth

Exceptional team leader and motivator, fostering a high-performance culture and achieving exceptional results through effective guidance and inspiration

️ Expert in visually captivating merchandise displays, optimizing inventory presentation to drive customer engagement, increase sales, and maximize profitability

Championed exceptional customer service, swiftly resolving concerns and elevating shopping experiences to ensure maximum customer satisfaction

Experienced Store Manager at ITC, specializing in retail operations, sales growth, revenue targets, and inventory optimization

️ Analytically minded, skilled at analyzing sales data, identifying trends, and recommending strategies for business optimization, resulting in informed decision-making and revenue growth

Collaborated with cross-functional teams, including regional managers, to align brand standards and objectives, driving operational excellence and delivering a consistent brand experience

Passionate about team development, recruiting, and training new sales representatives to enhance capabilities, foster collaboration, and deliver exceptional results

Revenue growth-focused, adept at optimizing profitability, controlling costs, and ensuring operational efficiency while adhering to company policies

Seeking new challenges and opportunities to make a significant impact in the retail sector

Let's connect and explore how we can collaborate to achieve remarkable success

Experience: Sales Supervisor

Employer type:- Full-time

Company Name:- SPS INFRABUILD PRIVATE LIMITED

Location:- Noida, Uttar Pradesh, India

Location type: On-Site

Start Date: April 2014

End Date: November 2022

Description:- Sales Supervisor at SPS INFRABUILD PRIVATE LIMITED Driving sales growth, coordinating sales activities, and leading a high-performing team. Proven expertise in managing inventory, resolving customer issues, and implementing effective marketing strategies. Passionate about optimizing profitability and delivering exceptional results.

Profile headline: Sales Supervisor

Skills: Sales Growth Strategist

Team Leadership

Inventory Management

Customer Issue Resolution

Marketing Implementation

Media: You can add images or videos to this.

●Store Manager

● Employer type:- Full-time

●Company Name:- Tommy Hilfiger

●Location type: On-Site

●Start Date: October 2012

●End Date: February 2014

●Description:- Store manager with 2 years of experience at Tommy Hilfiger, driving operational excellence and sales growth. Skilled in team leadership, merchandise curation, and exceptional customer service. actively analyzes sales data to identify growth opportunities and collaborates across functions for brand alignment and success.

●Skills:- Operational Excellence Sales Growth Strategies Team Leadership Inventory Management Customer Service Excellence

●Media: You can add images or videos to this.

●Store Manager

● Employer type:- Full-time

●Company Name:- ITC

●Location type: On-Site

●Start Date: April 2012

●End Date: November 2012

●Description: Experienced store manager driving operational excellence, sales growth, and exceptional customer service. Skilled in team leadership, inventory management, and strategic sales planning. Collaborates with cross-functional teams to ensure brand standards and optimize business performance through data-driven insights.

●Skills:-Operational Excellence Sales Growth Strategies Team Leadership Inventory Management Customer Service Excellence

●Media: You can add images or videos to this.

Education:

●Bachelor’s in B.Sc Fashion design

Bachelor of B.Sc. Fashion Design graduate with a deep passion for creativity and aesthetics. Inspired by fashion's ability to express individuality, I pursued this field to bring innovative designs to life.

Start date:- June 2006

End date: May 2008

●Master’s in Business Administration (Design Management)

Master's in Business Administration (Design Management) graduate with a profound interest in merging business acumen with design principles. Motivated by the transformative power of design, I pursued this program to drive innovation and strategic decision-making in the industry.

(Annamalai University)

Start date:- 2010 (first year)

End date: 2011 (second year)

Licenses and certificates

IELTS

Educational Credential Assessment for IRCTC

Overall Score: 7.5

Grade: C1



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