Customer Service Representative

Olubona Esther

Customer Service Representative

Dedicated Customer Service Representative dedicated to identifying customer needs and delivering effective solutions to all problems to ensure ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Excellent time management skills combined with a superior knowledge of the customer service industry. Adept in various social media platforms and office technology programs and committed to utilizing my skills to further the mission of a dynamic organization.

ady67b@r.postjobfree.com 090********. 091********

Yetunde Jinmi Ahisu, Ikeja, Nigeria linkedin.com/in/olamide-esther instagram.com/Olubona Olamide

WORK EXPERIENCE

Store Keeper

Tunkky Global Stores

10/2019 - 01/2022, Magodo Phase1

Quickly determined customers needs, and developed

solutions to meet needs.

Remained keenly aware of customer needs and desires and used to make goods stocking and inventory decisions. Effectively drove sale numbers up monthly adopting

effective marketing and advertising strategies.

Communicated with other store managers and supervisors on retail market trends and updates especially around pricing.

Supervised and trained teams of full -time employees in sales, merchandising, and inventory control

Managed all online advertising, marketing and transactions across all social media platforms of the business

Recorded notes about progress and changes to be made for the business.

Upheld the highest standards of honesty and integrity. Contact : Mrs Oluwabukola Olubona - 090********

Creative Designer & Advertising Intern

SO&U

06/2018 - 08/2018, Opebi Ikeja

Successfully identified emerging sales opportunities. Participated in advertising efforts and initiatives in relation to quotas and commissions.

Participated in content and service development.

Worked to attract and retain consumers.

Attended events, training programs, and seminars to stay educated and current.

Performed thorough field research, learning more effective advertisement strategies.

EDUCATION

Bachelor of Arts (BA), English Language and

Literature

Redeemers University, Ede, Osun

09/2014 - 09/2019,

SKILLS

Leadership

Microsoft Office, Excel, PowerPoint, Suite, e.t.c.Skill Communication SkillsSkill Customer Service

Business DevelopmentSkill

REFERENCE

Provided on request

WORK EXPERIENCE

Customer Service Representative (03/2023 - Present) Outcess Solutions NIG LTD Opebi Ikeja

LANGUAGES

English

Full Professional Proficiency

Yoruba

Professional Working Proficiency

INTERESTS

Writing, Making new connections, Reading and Learning new things.

Achievements/Tasks

Achievements/Tasks

Contact this candidate