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Administrative Assistant Customer Service

Location:
San Antonio, TX, 78232
Posted:
August 24, 2023

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Resume:

Senior Sales Professional

Initiative-taking, adaptive Sales professional with senior level skills. Consultant approach to problem isolation. Proficient in strategic thinking and Customer Retention. Currently seeking a challenge to use a lifetime of cross industry sales experience with a proven background of sales accomplishments.

CORE COMPETENCIES

PROFESSIONAL EXPERIENCE/ Sales Professional

ASSISANTANT SORTER FOR THE ELECTIONS/ALAMO MAILING, San Antonio, TX 09/2022 -11/2022

Trained at a fast pace to work heavy mailing equipment.

Temporary Job Prior to the election.

FAMILY CARETAKER & PERSONAL ORGANIZER/ San Antonio, TX 12/2021 – Present

Helping take care of family affairs during my fathers’ cancer treatments.

•The success in past endeavor’s enabled me to be fortunate enough to take on this task.

•Created a portfolio of Personal Organizing tasks completed.

CUSTOMER SERVICE REPRESENTATIVE/ I2C, INC, SAN ANTONIO, TX 08/2021 – 11/2021

•Engage with clients by actively listening and communication in a friendly and professional manner.

•Record customer information within CRM

•Demonstrated excellent phone etiquette, ability to reassure customers, move the interaction in a positive direction, while expressing empathy with professionalism.

REAL ESTATE AGENT, SAN ANTONIO, TX/EXP Realty & Coldwell Banker, D’Ann Harper 01/2020 -06/2021

• Use property knowledge to analyze properties and generate a competitive price.

• Communicate with buyers to ensure to show only appropriate properties.

• Generate leads to buy, sell, and rent properties.

• Stay up to date with local market conditions. Federal, local property laws and regulations.

ADMINISTRATIVE ASSISTANT (Temporary)/ JOHN C. CALHOUN C.P.A., SAN ANTONIO, TX 07/2019 - 12/2019

•Trusted by the owners to supervise proper procedures of all scanned records and document destruction.

•Managed client accurately and retrieved records promptly.

•Collected and analyzed data as quality control. Create, print, and export invoices to PDF and Excel files.

•Reduced front office expenses by 30%.

MANUFACTURER SALES REPRESENTATIVE/ MODA FABRICS, HOUSTON 01/2007 – 06/2019

•Effectively manage 15+ appointments per week and met with Key decision makers.

•Achieved Client retention and growth of a 2-million-dollar Territory.

•Provide product demonstrations, convey key industry trends and actively listening to clients’ needs.

•Increased territory sales quota by 18% by end of the first year.

•Recognized for market sales performance, 2015 and 2016. Coordinate appointments, collaborator attitude, energetic sales pitches, and close deals.

EDUCATION

Bachelor of Business Administration (Marketing Minor) University of North Texas GPA 3.8



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