Sagar Kaipa

+1-848-***-**** ady61b@r.postjobfree.com

SUMMARY

Having 13 years of Industry experience as a Business Analyst with solid understanding of Business Requirements Gathering, Evaluating Data Sources, Translating Requirements into Specifications, Application Design. Diverse experience in Audit, Tax, Online Banking and Financial Services. Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and Testing various methodologies. Helped the project managers and stakeholders in performing the cost estimation, cost analyses and benefits. Extensive risk management experience conducting fraud and risk investigations for financial institutions and payment processing organizations. In depth knowledge Rational Unified Process (RUP) methodology, Use Cases, Software Development Life Cycle (SDLC) processes, Object Oriented Analysis and Design (OOA/D). Competent in Creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams. Excellent understanding of EFT system (such as ACH, Fed Wire, BACS, CHIPS, FIX, SMAC, Automated Cash management and Prime Brokerage). Knowledge of Online Banking and the whole Fund Transfer process. Strong knowledge of software development life cycle (SDLC), waterfall, Agile/Scrum, and RUP (Rational Unified Process). Extensive experience in developing Use Cases, creating Screen Mockups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis. Facilitated Change Management across entire process from Project conceptualization to Testing through Project Delivery, Software Development and Implementation Management in diverse Business and Technical Environments. Expertise in broad range of technologies, including business process tools such as Microsoft Project, MS Excel, MS Access, MS Visio, technical assessment tools, MicroStrategy Data Warehouse Data Modeling and Design. Extensive experience in Strategic development of a Data Warehouse and in Performing Data Analysis and Data Mapping from an Operational Data Store to a Enterprise Data Warehouse. Proficient in developing and debugging SAS/MACROS to access, extract, modify, merge, and analyze financial data and other SAS applications for data updates, data cleansing, and reporting. Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in compliance with the Business Requirements. Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts. Good experience with Rational Rose, Rational Requite Pro, Rational Clear Quest, Rational Clear Case, MS Project, MS Visio. Interface with clients from Operations, Marketing, Sales, Technologies, and Outside Vendors and act as their customer interface point as the lead of the Projects. Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities.

SKILLS

TECHNICAL SKILLS:

Methodologies:

Rational Unified Process, Unified Modeling Language, Joint Application Development (JAD)

Change Management Tools:

Rational Clear Quest, Test Director, Clear Case

Business Modeling Tools:

Rational Rose Suite, Microsoft Visio, Irises Studio

Business Intelligence:

Business Objects, Crystal Reports, Cognos

Project Management:

Microsoft Project, Microsoft Office, Lotus Notes

EXPERIENCE

Senior Business Analyst, PWC, May 2020-Current

Washington, DC

Managed product specifications and requirements, including defining and implementing the product strategy and roadmaps

Facilitated the Product Owner and stakeholders to define business requirements

Removed barriers between development and business stakeholders

Experienced in developing project management documentation including charter, scope documents and project plans

Coordinates dependencies with another scrum

Communicated and received signoff of functional and technical product specifications/requirements and locked down product release schedules between the product teams and business unit

Improved productivity of the development team in any way possible

Responsible for managing multiple significant and unique enterprise-wide projects

Worked with the teams to get User Stories documented and sized for the product backlog

Managed and delivered new products to the market

Helped create a product backlog using requirements that already exist (helped in the transition from Waterfall to Agile), assist team in implementing the process for creating increments and tasks

Worked with teams being small or large and remotely

Track, report, and communicate project status to varying audiences, from project team members to Enterprise-wide executive management, including milestones and realistic forecasts of final deliverables meeting or exceeding all project goals, objectives, and timelines, responsible for clear understanding of project progress, issues, risks, and mitigation strategies

Schedule and coordinate necessary resources, both human and logistical, for sprint planning, stand-ups, sprint reviews and retrospectives

Communicate and collaborate with Client Services Managers

Assign tasks, track progress and report utilizing JIRA or Rally

Coordinates recruitment of project personnel and assigns duties, responsibilities, and scope of authority to project personnel

Coordinates activities of project personnel to ensure project progresses on schedule and within budget

Leads to the creation of the business cases required to transform the company in alignment with policies

Leads the delivery of the projects within specific initiatives by managing the scope, cost, and schedule of the portfolio as well as the programs and projects contained therein

Leads the coordination, integration, and management of all internal organizations and external stakeholders (partners, vendors) for projects within specific initiatives

Leads the integration of projects within specific initiatives across all company functions including but not limited to strategy, marketing, sales, operations, finance, human resource, legal, and information technology

Managed and created outstanding trades and the firm's trade documentation

Designed and analyzed Business Process Model, Use Case model and test procedures based on RUP methodology using Rational Rose

Used SQL queries to extract data from database to perform data analysis

Performed requirement analysis by gathering both functional and non-functional requirements based on interactions with the process owners & stakeholders and document analysis

Performed user interviews

Experience developing storyboard and user stories to elicit requirements from the product owners

Participated in daily SCRUM meetings to discuss the bottlenecks and the tasks status

Performed manual testing and recorded results in ClearQuest and used SQL queries for enhancements

Performed requirement analysis by gathering both functional and non-functional requirements based on interactions with the process owner & stakeholders and document analysis

Performed user interviews

Work on the Data Modeling, Entities and Attributes of the Data points and Templates

Building API in XML based on the requirements

Assisted the database team in understanding the ETL requirements for data migration from business users

Wrote user requirements specification (URS) and Functional requirements specification (FRS) Documents as per the Business requirements and process flow

Communicated with management concerning development process within areas of assigned responsibilities using MS Share point (MOSS)

Developed UML Use Cases for the application and prepared the detailed Workflow diagram based on the proposed enhancement for the system

Performed task decomposition, delegated tasks, and monitored project milestones using MS Project

Conducted User Acceptance Testing (UAT), Unit testing and System testing

Monitored Defect Tracking system using JIRA to prioritize defects and devise a plan for future enhancements and delivered the artifacts on a timely basis

Environment: Oracle 8x/9i, Asp

Net, SQL, MS Project, MS Office Suite, RUP, UML, CA Clarity, Rational Rose, Requisite Pro, Clear Case 2002, Rational Clear Quest 2002, MS office suite 2003, MS Visio 2003.

Sr. Business Analyst, Web Services, Humana, June 2019-April 2020

Washington, DC

Determined user/business/functional requirements

Created vision, scope and use case documents, business process models, use case diagrams, activity diagrams and state chart diagrams

Involved in design and development of web-based software using ASP.NET

Facilitated changes to the SharePoint governance policies, procedures, and processes

Performed corporate analysis case study of the potential and rationale for implementing a company-wide Access Control wealth Management Program

Presented the findings and recommendations to executive management

Performed business process analysis and created business process diagrams using the industry standard BPMN modeling tools like VISIO and Enterprise Architect

Performed GAP and Risk analysis of existing system and evaluated benefits of new system

Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues and created minutes of meeting for the sessions conducted

Conducted Joint Application Development (JAD) sessions and meetings for shadowing and helping the project manager, stakeholders and product managers in performing the estimation of the project cost and analyzing costs in different phases of the project and cost benefits on those phases

Responsible for managing and translating business requirements and information architecture requirements into functional specifications for the SharePoint development team

Collected, documented the BRD and FRD managed the documents using Caliber RM for multiple projects

Used MS SharePoint as a data repository for Document and Content Management

Validated technical designs created by IT developers against functional specifications

Coordinated work plans between project manager and client using MS Project

Worked closely with the DB team in database modeling which included logical and physical data models

Managed the project tasks, timelines and published other useful documents using Microsoft Office SharePoint Server (MOSS)

Managing Relational Database (RDBMS) and updating the data warehouse in Oracle PL/SQL on a regular basis by the Business Intelligence/ETL process

Analyzed and assessed the client's systems and business processes using business process diagrams

Expertise in leveraging wireframes or prototypes during the requirements process

Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams and Change Management documents

Used SQL to query the database for performing data analysis and data modeling using Erwin

Adept at mentoring the business stakeholders and technical team on the system functionalities

Worked with ETL teams in defining the data transformation required for the migration

Assisted in building a business analysis process model using Rational Rose and Visio

Performed requirement analysis, developed all the use cases and workflows

Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT)

Developed Use cases for all the surrounds interacting with the enrollment system

Also assisted the Testing Team in coming up with appropriate test cases

Assist the technical team in understanding and developing the appropriate functionality

Environment,, Windows XP, Caliber RM, Test Director, Rational ClearQuest, Rational ClearCase, UML, Rational Suite, MS Visio, MS Project

Business Analyst, Celcom Digi and STANDARD CHARTERED, June 2016-May 2019

Kuala Lumpur, Malaysia

Worked closely with internal and external customers to develop software solutions using Agile methodologies, and oversee the design, development, and testing, and troubleshooting of applications

Facilitating the daily scrum meetings, spring planning, spring review, and spring retrospective

Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by a Sprint of 2 weeks

Helped the product owner to come up with a set of stories for better understanding for estimate and development

Also worked with them on Artifacts Such as Product Backlog, Spring Backlog, Sprint Burndown, Release Burndown

Track and communicate team velocity and sprint/release progress

Experience with all phases of business operations report specifications development including creating business requirements documentation, report mockups, flow charts, and acceptance testing for business intelligence tools to design report, data analysis, or dashboards for operational reporting business solutions

Provide visibility to team impediments/risks and help eliminate them

Trained and coached a development team of 6-8 team members to utilize Agile Methodology with Scrum

Motivated the team to come up with quality shippable products and meet the product goals

Experience in SQL, PL/SQL quality assurance testing of reports, and development of user acceptance documents for reports

Managed offshore teams in different geographical places

Experienced with Policy Center by Guidewire - an application used as a major backend system for Amfam.com UI for any enhancements and changes

Worked heavily on Product Model for state specific at Policy level and Vehicle level coverage

Worked on various state specific rules and regulations for Policy Administration Constant fee, Financial Responsibility (SR-22), Auto Theft Prevention Program, Anti-Theft, and state/policy specific discounts

Worked on Homeowners Policies for dwelling and construction attributes and underwriting referrals

Worked on Click to Sign model enhancement for Policy Center while binding the policies with e-signature

Worked on enhancement of source codes and channel codes from Amfam.com UI, Customer Care & Agents to differentiate the source of sale and the channel through which the sale Temp has been initiated

Worked closely with developers, testers, UX designers, Architects, Product Owner, and Scrum Master as adopting the agile environment and parallelly shadowing and helping the team to accomplish the sprint goal

Represented Amfam.com as a BA in Solution and Kick Off meetings with various teams and departments to understand the impact to Amfam.com Auto Quote and Bind application

Documented any impacts which are state specific for the roll outs of states which are in classic and going to advance amfam.com

Expert in state specific coverages and limits offered by Amfam.com to the customers for Auto policies

Documented business and system requirements for Amfam.com enhancements and flow changes

Interviewed Business lines and Product Owners for gathering business rules and high-level scope of the projects

Reviewed requirements with Business Lines and Product Owner to get the approval on the business need

Facilitated requirements review and estimation meetings with developers and testers and UAT team for the roadmap and timeline requirements

Worked on Amfam.com JIRA tool to work on defects for multiple projects and provide necessary information needed to fix the defect and/or requirements change

Reviewed test cases with test team to ensure that all the requirements are covered and tested functionally

Used Rational Requisite Pro for overall Requirements Management and to build the Requirements Traceability Matrix

Interacted with End users and participated in JAD session to ensure that their requirements are compliant with code tested

Participated in Security meetings to review the requirements and to analyze if the security scan is needed before implementation of the enhancement

Represented the Scrum Team during presentation of task accomplished within the sprint to product owners and stakeholders

Documented the priorities in the product backlog and helped the product owner to refine the PBI's (Product Backlog Items)

Adopted and worked on all the different phases of Agile SCRUM environment SDLC

SCRUM Planning, Product Backlog Items Refinement, Sprint Review, Sprint Retrospective and most important - Feedback

Environment: Amfam.com, Policy Center, Product Model, AmFam internal JIRA tool, MS office tools, MS Share point, Joint Application Development (JAD), Box, AmFam internal templates for documenting requirements, Clarity Timesheets tool

Business Analyst, GE Aviation Systems, January 2009-May 2016

Bangalore, India

Assured quality of business systems by developing and executing test specifications, and implementing test and quality plans, while working with quality assurance analysts to improve IT quality processes

Acted as the facilitator of scrum ceremonies (sprint planning, stand ups, retrospectives etc.) through a clear understanding of the aim of each event, taking corrective measures as required Responsible for maintaining a healthy prioritized product backlog in partnership with Product Owner and team

Executed on SAP CC roadmaps; Responsible to release new product as often as is appropriate and making that determination in collaboration with the Product Owner

Improved T processes and implements best practices to improve delivery & SAP CC services (release management process, code quality and review process, etc.) Finds techniques for effective product backlog management that work for the team

Interaction with Product Owners and internal stakeholders to understand & document business requirements

Worked with IT Architect & IT technical leaders to understand IT driven changes, improvements, and technology innovations to document technical requirements (system or process)

Wrote user stories, acceptance criteria, design validation and test plans

Worked closely with the development team (internal and external) to ensure a timely solution according to the specifications and implementation of business needs

Responsible for the development of a Data Warehouse for personal lines property and casualty insurance

Maintained the data integrity of the Baan ERP system by developing an end-user strategy for data cleansing and engineering revision control

Process mapping, data cleansing, data migration and validation of data table structure in areas of sales, inventory, procurement, production, and distribution

Involved in Logical & Physical Data Modeling

Database Schema design and modification of Triggers, Scripts, and Stored Procedures in Sybase Database Servers

Conducted Joint Application Development (JAD) sessions with IT groups

Identified the Key Changes and participated in Stakeholder Management to communicate effectively with them

Developed and Documented timelines for Project Delivery, and managed Projects and Resources to successful completion

Prepared graphical depictions of Use Cases, Use Case Diagrams, State Diagrams, Activity Diagrams, Sequence Diagrams, Component Based Diagrams, and Collateral Diagrams and creation of technical design (UI screen) using Microsoft Visio

Worked on Documentum for Version Controlling, to maintain up to date changes in the Documents

Worked with XML feeds from multiple sources systems and loaded the same into Enterprise data warehouse

Conducted User Acceptance Testing, gathered and documented User Manuals and Business Rules

Environment: HTML4/5, CSS2/3, JavaScript, JQUERY, AngularJS, NODE JS, Spring Boot, Hibernate, AJAX, JSON, MVC Architecture and Visual Studio, Grunt, Gulp, Bower, node.js, NPM, XML, Sublime Text, Photoshop CS6, Illustrator, SQL, Git

Certification

EDUCATION AND TRAINING

Bachelor's

technology (Computer Science, JNTU, India

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