Customer Care High School

CURRICULUM VITAE

BIODATA

Name: Namitala Mirembe Flavia

Date of Birth : 30th -November-1996

Place of Birth: Kampala

Sex: Female

Marital status: Single

National status: Ugandan

Current address: Tel:+256*********

Email:********@*****.***

PERSONAL PROFILE.

I am a Graduate with a Bachelor's Degree of International Business from Makerere University Business School who strives for continuous improvement to any organization I serve. I demonstrate a high degree of integrity and care with the roles I am assigned to. I crave for continuous growth and improvement to me as an individual and to the organization as a whole.

I am a self-motivated, determined and hardworking individual with an adoptable approach to work. I seek and create opportunities where possible, engage in activities while putting the knowledge I have acquired into practice for the betterment of our environment. I have the ability to integrate knowledge from different disciplines and to meet deadlines on a given assignment.

CAREER OBJECTIVE

To be an effective and efficient personnel in the organization, whereby I will be of service to the organization in achieving its objectives. My fundamental purpose is to offer analytical innovative, critical adoptable solution and realistic ideas in every aspect of the organization' operations enhanced by my already learned skills and knowledge. I am focused, hardworking diligent and disciplined with good communication skills and ability to engage in a fast growing multicultural competitive environinent. In everything I do, integrity is the principle.

SKILLS

1. Interpersonal Skills

2. Computer skills

3. Team work skills

4. Clients management skills

STRENGTHS

1. Committed

2. Hardworking

3. High level of integrity and confidentiality.

4. Strong interpersonal skills

5. Excellent team player

6. Professional

EDUCATIONAL QUALIFICATIONS

2015-2019 Bachelor of International Business Makerere University Business School

2013-2014 U.A.C.E. Trust High School Kabbubu

2009-2012 U.C.E. Trust High School Kabbubu

WORK EXPERIENCE

Year: 2018 -2020

Position: Front Line Associate

Organization: City Forex Bureau

In this position I was responsible for attending to customers on a daily basis, exchange their foreign currencies, negotiate with customers for better deals, provide agency banking services and also do money transfer services like money gram western union and world remit.

Year : 2020-2023

Position: Front Line Associate.

Organization: Guild Frank Forex Bureau

My role was to attend to customers, help them open up bank accounts, make daily reports, help clients on making forex decisions, make foreign exchange, agency banking and money transfer services.

Skills attained

1. Filling/record keeping skills

2. Communication skills

3. Customer care skills

4. Data analysis skills

5. Marketing skills

6. Conflict management skills

7. Leadership skills

PERSONAL DETAILS

Languages: English, Luganda.

Hobbies: Listening to music, traveling, making constructive friends.

REFREES

Ms. Aisha Nalongo

Accountant City Forex Bureau

Tel no: 077*******

Mr. Kabengwa David Teacher

Trust High School

Tel no: 078*******

Contact this candidate