Joseph Hill

Washington, DC *****

ady5yx@r.postjobfree.com

+1-202-***-****

To Plan and carry out all sales activities on sign accounts or areas. Responsible for ensuring customer satisfaction and managing quality of product and service delivery. Demonstrated strong leadership and sound judgment to promote team building and team spirit to improve procedures and increase work production.

Authorized to work in the US for any employer

Work Experience

Sales / Driving Expert

Asurion - Maryland

March 2021 to Present

delivery driving distances to customers. making sure customer problems are solve and that the customer is satisfied expert on technology and replacements sales protection product to cover items Parking Service

Spplus Georgetown Hospital - Washington, DC

September 2019 to Present

• greeting customers and determine if he/she is a patient or vendor.

• transporting patient to hospital to appointment.

• applying great customer service.

• parking and retrieving guest Vehicles.

• directing traffic

Front Desk

The Line DC Hotel The Line DC Hotel

July 2018 to Present

• Greeting arriving and departing guest

• Interpersonal Skills.

• Data Entry.

• Greeted guests and responded to guest inquiries, requests, and issues in a timely, personable, and efficient manner to resolve guest concerns.

• Parking and retrieving guest vehicles, opening doors, and helping with language

• Applying great customer service

• Cashier checking in customer and checking them out

• front desk accepting incoming calls, reservations.

• mobile doorman

Assistant Manager

Shoe City Eastover Shopping Center

June 2014 to Present

MD

• Manages, Maintain and close inbound leads through multiple sales channels in a high volume capacity, while focusing on a high quality customer experience

• Creates memorable and personalized experiences for Shoe City customers by providing support and responding to customers inquiries over the phone.

• managing and making sure sales/goals are met.

• Conducts in-person customer appointments to present new shoes items in stock, creating a truly one on one experience in a luxury good environment

• Consistent seek ways to improve the customer experience while adding value to the sales team

• Welcomes customers by greeting them: offering them assistance and to help them make a decision

• Directs customers by escorting them to the shoes and counters ; suggesting items

• Advises customers by providing information on product

• Helps customer make selection by building customer confidence; offering suggesting and opinions

• Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest

• Contributes to team efforts by accomplishing related results as needed

• Maintains in-stock and presentable condition assigned areas

• "Go the extra mile" to drive sales

Maintenance Worker

Garrett College - McHenry, MD

September 2017 to May 2018

Manage equipment and making sure all vehicles were clean inside and outside on time for customers. Clean inside interior, clean glass, vacuum, and bath Training Fire Cadet - D.C. Fire Fighters

June 2013 to August 2013

• Provided Cardio- Pulmonary Resuscitation (CPR) training under the American Heart Association guide lines

• Preformed administrative duties, filed papers electronically, used shredder and copy machine, and input data into the computer

• Toured around the city on different assignments learning the procedures on how to react to emergencies situation

• Participated in a departmental rotation, where we are exposed acclimated to all aspects of the D.C. Fire and EMS Department

Office Assistant

Department of Aging - Washington, DC

June 2012 to August 2012

• Met and greeted clients and affiliates during on site meetings

• Monitored office equipment such as computers, phone systems and electronics and coordinated maintenance issues

• Ordered, received, stored and distributed office supplies while accurately maintaining supply-inventory

• Gathered data relevant to projects for the senior management

• Handled and distributed all incoming mail to appropriate department Assistant

Gallaudet University - Washington, DC

June 2011 to August 2011

• Planned and executed programs and activities

• Complied data and summarized information

• Completed hands-on activities, and projects

• Responsible for setting standards

• Communicated effectively with other

Education

Associate in Business Administration

Garrett College - McHenry, MD, US

October 2015 to August 2018

Diploma in Computer Applications

Ballou Senior High School

2011 to August 2014

Skills

• Mircosoft applications (4 years)

• Internet Research (3 years)

• Graphic Design

• Customer Service (8 years) (10+ years)

• Cellular (4 years)

• Valet

• Guest Service (4 years)

• filing (3 years)

• team leader (4 years)

• Branding

• English (10+ years)

• Typing (3 years)

• Warehouse experience (1 year)

• Box truck (3 years)

• Microsoft Outlook (1 year)

• Microsoft Word (5 years)

• Customer support (5 years)

• Driving (4 years)

• Communication skills (10+ years)

Contact this candidate