Medical Assistant Front Office
Resume:
Santa Ana, CA *****
ady5yq@r.postjobfree.com
Selena Jacobo
SKILLS
● Fluent in Spanish and English.
● Strong communication and organizational skills.
● Flexible, adaptable, able to work under pressure and multi-task.
● High-Level problem analysis and problem solving skills.
● Proficient in MS Word, Powerpoint, Excel, Internet. EXPERIENCE
Salud Clinica Medica, Santa Ana, CA — Receptionist August 2021 - PRESENT
● Billing patients, collecting payments.
● Responding to emails and faxes.
● Maintain inventory for medical and office supplies.
● Greeting patients, visitors, answering the telephone and any inquiries.
● Received deliveries and organized supplies in exam rooms and stockrooms. Altamed, Santa Ana, CA — Patient Service Advocate
November 2015 - December 2020
● Responsible for scheduling visits, reviewing and preparing charts in advance of the visit.
● Telephone management and ensuring that all calls are answered and resolved as expected.
● Welcoming and attentive to the needs of all patients and creating a positive front office patient experience by managing expectations while demonstrating compassion and respect.
EDUCATION
Santiago High School, Santa Ana, CA
(High Diploma, 2012)
Concorde, Garden Grove, CA
(Medical Assistant Program, 2014)
References Available Upon Request
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