SAID NAQWE

Scrum Master

US Citizen

ady5y6@r.postjobfree.com

https://www.linkedin.com/in/saleem-naqwee/

Contact 862-***-****

New York, NY 11416 U.S.A

ABSTRACT

• Pursuing a Scrum Master position integrating organizational with technical skills.

• Around 10+ Years of Professional Experience as a Scrum Master in SDLC.

• Conducting Scrum meetings, coordinating PI planning events, and generally conducting all agile ceremonies.

• Ability to manage (Multiple) project tasks with changing priorities and tight deadlines.

• Ability to work well in a team. Open to team-related tasks, meetings, interactions, and conference calls.

• Highly effective management and organizational skills with the ability to prioritize.

• Experienced Scrum Master working in Archer.

• Experience in performing system analysis of mobile web, Android, and iOS applications.

• Developing and implementing data governance policies and procedures to ensure data accuracy, completeness, and consistency across the organization. EDUCATION

CUNY New York City College of Technology, New York. Bachelor’s in computer science

CERTIFICATION

• SAFe Certified Scrum Master (SSM)

SKILLS

• Use the following methodologies: Agile Scrum, Kanban, and Waterfall.

• Documentation tools such as SharePoint and Confluence.

• Project management tools like Jira, Rally, Version One, TFS, ADO, and Jira Align.

• Business modeling tools Microsoft Visio, AdHoc reporting, VUI, and MS SQL

• Insurance, Banking and Finance, Health care, Wealth management. WORK EXPERIENCE

Capital One, Michelin, VA

Senior Scrum Master June 2020 – Present

• Coordinated and participated in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.

• Developed and followed agile project management plan (Agile Ceremonies). Facilitated build requirements (product backlog) with cost estimates and priority.

• Conducted Grooming meetings, Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings.

• Determined the team capacity (velocity) from historical data. Created Work Breakdown structure

(user stories) and corresponding activities (tasks) • Improved team velocity by incorporating capacity planning into sprint planning sessions.

• Worked with product owners to prioritize and validate User Stories • Helped team complete tasks successfully and on time and resolved obstacles encountered by team members.

• Monitored the project progress and radiated the information to stakeholders. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.

• Communicated the progress to senior management thru 'Burndown Charts'. Monitored the Quality through metrics and mentored the team thru the project management processes.

• Monitored project risk following (ROME) and efficiently managed risk.

• Developing and implementing data governance policies and procedures to ensure data accuracy, completeness, and consistency across the organization.

• Establishing data quality standards and monitoring adherence to those standards, including identifying and resolving data quality issues.

• Ensuring that data governance initiatives align with the organization's strategic goals and objectives.

TD Bank, Mount Laurel, NJ

Lead Scrum Master February 2018 – May 2020

• Conducting scrum meetings, coordinating PI planning events, and conducting all Agile ceremonies under the SAFe framework.

• Supports End to End Technology for programs and projects. Performs project management responsibilities relating to information technology implementations, upgrades, conversion, and recovery.

• Direct and matrixed execution responsibility across all technology organizations as well as LOB

• Portfolio/Program Manager on the business side for delivering the program/projects.

• Partners with Program and Project Managers and SMEs to create business requirements for technology solutions.

• Assists with technology estimates and manages low to moderate complexity technology solutions for projects to full-scale deployment in a live environment.

• Conflict management and resolution.

• Conduct timelines and communicates project status and have matrix management responsibility. Build positive give-and-take relationships with stakeholders.

• Use the right questions and tools to uncover the root causes of business challenges, identify opportunities, and make recommendations.

• Document Business requirements/create user stories.

• Experienced in managing multiple Scrum teams and working with multiple lines of business. Detail-oriented with excellent communication and organizational skills.

• The team is working on the insurance business of the organization and developing claims systems and payment processes.

USAA Bank, San Antonio, TX

Agile Scrum Master May 2016 – January 2018

• Lead and guide 2 Scrum teams and drive sprint ceremonies (sprint planning, sprint estimation, sprint retrospective, scrum of scrums)

• Worked closely with the Business, vendors Product Owner, Development,

• Azure DevOps for tracking the project for two Mobil application development teams.

• Coach and provide guidance to Scrum Masters

• Engage Product Owners, Portfolio, and Program Managers to fulfill their individual roles, including but not limited to, communicating the Project Vision, Goals, and Objectives

• Mentoring and assisting the coaching staff in helping the teams with effective backlog grooming sprint planning, daily scrums, sprint reviews, and retrospectives (capture retrospective results with an eye on process and practice improvement; provide coaching where needed), and resolving impediments that prevent agile teams from completing sprint commitments

• Educate key business partners, PO, and Team members on the benefits of adopting an effective scrum/agile framework in order to continue to deliver features to end users in a timely manner

• Successfully determined gaps in the team’s efforts and performance; developed improvement plans and strategies.

• Help Agile teams to conduct workshops to gather requirements from businesses and document them in SharePoint and Azure DevOps

• Coordinate with the production support team to collect business issues, analyze them and add to the product backlog

• Lead and guide teams in Scrum of Scrums to identify risks and dependencies and resolve conflicts

• Facilitate feature prioritization meetings and collect Business values, Risk values from different stakeholders

• Conduct daily stand-ups, story grooming sessions, sprint retrospectives

• Identify risks, dependencies and remove impediments Anthem – Norfolk, VA

Scrum Master February 2015 - April 2016

• Facilitate scrum ceremonies including Sprint Planning, Daily Scrums, Retrospectives & Sprint Review (Demo).

• The goal is to have the correct story point estimation, and assignments of the stories to the correct team members and have the stories marked as “Sprint Ready” in Jira in order to prevent any fallouts once the development starts in the sprint.

• Involved in the Program Increment (PI) planning to identify and discuss the team’s capacity, load that the team can take in the upcoming Increment, Team’s goals, improvements, and dependencies of user stories on other Cross-functional teams.

• Trained new teams to adopt Digital Transformation and moved into the SAFe framework.

• Proven ability to work creatively and analytically in a problem-solving environment.

• Protect the development team from outside distractions, impediments, or team conflicts and maintain focus on the product backlog project timeline.

• Present progress status to the management on a weekly basis.

• Analysis of data and comparison of the legacy system (Informatica) to the new system (Reltio)

• Documentation of meetings and following up on actions for the project

• Motivated the team to come up with a quality shippable product that met the product goal (definition of done).

• Developed various Agile Metrics and helped teams understand how to efficiently use these metrics to be more productive, hence reducing feature delivery time.

• Expertly promoted the continuous improvement and helped teams increase productivity and foster innovation.

• Educated and reinforced scrum methodology and agile framework to team members and stakeholders.

Mortgage Connect, Pittsburgh, PA

Business Analyst August 2012 – January 2015

• Configuration/Customization of the ServiceNow system including workflows.

• Managed implementation of Document Management System meeting required deadlines.

• Extensively used JIRA and JIRA Align to track and manage project progress for sprint and project timelines.

• Worked with the Project Manager on various Project Management activities like keeping track of projects.

• Support the team responsible for the implementation and administration of ServiceNow.

• Validated the Web Services (SOAP) for both Request and Respond Messages.

• Provided project status reporting, updating of project information, effort & amp, and resource estimating.

• Identified Use Cases from the requirements and wrote a Use Case Specifications document.

• Used ServiceNow reporting to analyze and troubleshoot reports, ensuring data accuracy and timeliness.

• Used agile and waterfall methodology to execute complete software development lifecycle (SDLC) solutions, including.

• requirements gathering, test planning and execution, design, development, and deployment for clients.

• Provide performance monitoring, information, and reporting; help diagnose the root cause of problems.

• Build/ create business application configuration items in ServiceNow.

• Interacted with the SMEs and stakeholders to get a better understanding of client and business processes.

• Managed project templates, Use Case project templates, requirement types, and traceability relationships in VersionOne.

• Collaborated with the Development and Testing Teams throughout the SDLC.

• Responsible for testing web services both on the back end and with the consumers of the web services.

• Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop.

• Created ServiceNow update sets to promote and test on multiple ServiceNow instances.

• Responsible for creating Use Case specifications for Service Oriented Architecture (SOA) services.

• Created the SQL scripts for demonstrating the prototypes and for verifying the result sets.

• Played a key role in project planning activities, User Acceptance Testing (UAT), and implementation of the system enhancements and conversions.

• Created documentation and test cases and worked with users for new module enhancements and testing.

ADDITIONAL INFORMATION Methodologies Agile, Kanban, Scrum, UML, Certified Scrum Master Change Management Tools Rational ClearQuest, Rational Clear Case, Confluence, JIRA, PVCS Business Modeling Tools Rational Rose, Microsoft Visio, Pega, VUI, AdHoc reporting Analysis ToolsMS Excel, MS Access, Toad, Micro Strategy, Salesforce, Azure DevOps, Azure Cloud, QlikView, Salesforce, Project Management Microsoft Project, Microsoft Excel, Rational Requisite Pro Databases MS SQL Server, MS Access, Oracle, DB2 and Data Security, HaDoop Testing Tools HP/Quality Center, Jira, TFS, Rally, Sharepoint, Outlook, CCVT, IVR, Confluence .

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