Customer Service Delivery Driver
Resume:
Michelle Moore
Olivehill, TN *****
ady5y5@r.postjobfree.com
Hard working, self motivated individual who thrives in methodical environments. Willing to relocate to: Savannah, TN - Jackson, TN - Waynesboro, TN Work Experience
Customer Service Representative
Maggie's Doodles - Olivehill, TN
June 2020 to Present
I assist in the customer relations and puppy delivery services when necessary for my family's business where they breed, raise, train and deliver puppies. My duties include but are not limited to: worming, assisting whelping process, clean, speak with customers; either digitally through email or text, or over the phone, drive locally and/or throughout the United States. Machinist
Doodle Designs - Olivehill, TN
July 2019 to Present
I currently operate and maintain an engraving machine, overseeing delicate and detail oriented work while using and keeping up-to-date on the latest software required for said machine. Doordash Driver
DoorDash - Nampa, ID
December 2019 to September 2021
As a Doordash delivery driver my duties included retrieving an order and delivering it to the customer in a safe but timely manner whilst maintaining a very clean, professional, courteous demeanor as well as trustworthiness. I cultivated a great multitasking routine through working with this company as I had to operate multiple programs, answer any inquiries from the customer, operate a motor vehicle, deal with vendors as well as navigate and familiarize myself with four separate cities. Customer Service Associate
Hastings Entertainment - Nampa, ID
July 2010 to November 2013
My responsibilities included but we're not limited to: greeting customers, cashiering, processing buy backs and/ or returns, light cleaning and organizing, restocking product and targeted sales. Technical Support Representative
WDS global, a Xerox Company - Boise, ID
July 2009 to March 2010
My responsibilities included but we're not limited to: answering a high rate of calls while providing concise easy to follow instruction over the phone as to attempt to fix any device issues a customer had, de- escalate hostile customers, provide reasonable solutions if problem was not immediately resolved such as ordering replacement parts or software.
Dispatcher
RDAmes Trucking - Cedar City, UT
February 2007 to June 2009
In this position I would contact potential customers located through Job boards specifically for the trucking industry, inquire rate of pay, and contents of the load then do a quick calculation to acertain the overall profit of the load. If the compensation threshold was met I would accept the job, obtain any special permits required for the load, and coordinate with my driver's for any and or all questions, concerns, or problems that could arise.
Education
Associate's degree in Liberal Arts & Sciences
College of Western Idaho - Nampa, ID
June 2015 to September 2018
Skills
• Delivery Driver Experience
• Machining
• Driving
• Typing
• Communication skills
• Spelling
• Writing skills
• Customer service
• Customer support
• Focus
• Technical support
• IT Support
• Computer Operation
• Microsoft Windows
• Microsoft Powerpoint
• Assembly
• Troubleshooting
• Software Troubleshooting
Certifications and Licenses
Driver's License
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