Reginald B. Latimer, II

Avondale Estates, GA ****2

404-***-****

ady5u7@r.postjobfree.com

QUALIFICATION SUMMARY

Customer Service Professional dedicated to always ensuring an exceptionally high level of care and customer service.

Exceptional interpersonal, communication and organizational skills. Attention to detail is a strong attribute. Ability to multitask while remaining professional and courteous in a fast-paced dynamic environment. Strong, organizational, technical and interpersonal skills. Discreet, committed to superior customer service. Poised and confident in interactions with all individuals especially those of diverse backgrounds. Extremely detail-oriented, resourceful, team-player, multi-tasker; flexible, self-motivated. Other capabilities include but are not limited to:

Problem SolverCustomer RelationsRecruiting & Sourcing Multi-tasking Active ListeningAdministrationScreening & SelectionTime ManagementLeadershipAccount ManagementOn-boardingMicrosoft Office

EMPLOYMENT HISTORY

SJR Industries, LLC- Snellville, GA November 2016 - Present

Owner (WWW.SPEEDNUMB.COM)

• Provides guidance and assistance to buyers and sellers in the health and beauty industry.

• Determines clients’ needs for different procedures and provide products and plan solution that suit their specific needs.

• Performs comparative market analysis to continually provide customers with quality products at economical prices.

• Maintain and update listing of products across several platforms.

• Develop networks and cooperate with suppliers of all kinds for office needs.

• Remain knowledgeable about the health and beauty and body art markets and best practices.

• Network with all types of potential customers across social media platforms for growth.

• Maintain financial records for tax reporting .

• Perform research and development to stay current in an ever expanding field.

• Educate and train others to effectively run the business in my absence.

Atlanta Fire Rescue Department- Atlanta, GA March 2005 – July 2022

Firefighter/EMT

• Assist and support to the citizens of Atlanta with a variety of emergency and non-emergency needs including but not limited to, emergency medical services, fire suppression, hazmat incidents, motor vehicle and roadway incidents, technical rescue, apparatus operations, public safety education, and overall community leadership.

• Constantly trained to stay up-to-date and relevant to serve the needs of the stakeholders of the City of Atlanta.

• Performed duties in accordance with the City of Atlanta ' s Fire and Rescue standard operating procedures.

• Identified ancillary health hazards, precautioned, informed affected individuals and implemented appropriate medical protocols.

• Evaluated scene upon arrival.

• Identified dangerous building conditions and electrical emergencies and applied appropriate procedures.

• Implemented emergency techniques when trapped or disoriented.

• Identified hazardous materials.

• Operated emergency vehicles in a safe and efficient manner while responding to radio dispatch and/or telephone requests for assistance.

• Assessed and managed incidents.

• Determined number of individuals in need of assistance.

• Set up medical area and assessed nature of injuries and medical problems.

• Provided emergency medical care as an Emergency Medical Technician which includes basic trauma life support and pediatric life support.

• Provided re-hydration and first aid support during fire ground activities.

• Maintained and wore protective clothing and self-contained breathing apparatus, as designed.

• Assisted in fire suppression activities including ventilation, forced entry, salvage and overhaul.

• Performed various firefighting duties.

• Assisted in hazardous materials operations and technical rescue operations.

• Attended meetings, seminars and training as required to remain knowledgeable of departmental operations to promote improved job performance.

• Used independent judgment and discretion in performing duties including; handling of emergency situations, determining and deciding upon procedures to be implemented, setting priorities, maintaining standards, and resolving problems .

• Responded to orders and requests as directed by supervisor.

A&A Global- Atlanta, GA November 2005 – July 2008

Warehouse Manager

• Pack and load orders on trucks in an orderly manner for efficient and organized delivery.

• Stock and rotate products as needed.

• Receive merchandise for return or delivery and verify its contents.

• Complete daily delivery route as assigned by supervisor.

• Identify damaged, spoiled, lost or missing products and notify the supervisor immediately.

• Treat products with care and concern at all times.

• Serve as a brand advocate and ambassador in every interaction with clients and the public.

EDUCATION

Atlanta Technical College, Atlanta, GA ~ EMT License 2005-2022

Georgia Public Safety Training Center ~ National Professional Qualifications 2005-2022

DeKalb Technical College ~ Electronic Engineering 2001-2002

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