FAITH MCCORMICK

**** ** ****** ** **** St Lucie FL 34952 ady5re@r.postjobfree.com 336-***-****

EMPLOYMENT

Progressive Ins June 21-July 23

Customer Service Rep – Took claims from customer’s who are involved in car accident’s, also took claims for damages to Customer’s Home’s.

Aclara LLC July 20- April 21 Customer Service Rep - Take incoming call from Clients for installation of new meters for Electric, Water & Gas Companies . Elevated to special projects in the first month.

Debbie Staffing Mar 19 - Jan 20 Special Order Handler - Sort and pack clothing for larges store orders, repack clothing returned by store’s, resourced product for other store purchases & handled special orders for Customers .

Nex Rep Inc Jan 16 - Mar 19 Customer Service Rep- Work from home. Inbound order processing for As Seen On TV products. Resolve Customer order issues online, mail order & telephone.

First Choice Temporary Service Sept 15 - Dec15 Assembler- Crayola Crayon displays, put together coloring books & Adult coloring pages. I work on assembly lines setting up tea displays and boxing them for shipment.

Blue Cross & Blue Shield NC Oct 09 – June 15 Customer Service Professional – Worked from home and Assisted members with questions about surgery, prescriptions, billing, copays, assisted them with information about available doctors and allowable coverage they have with their plans . Assisted doctors with information about claim status and payments, benefits coverage, getting copies of check and if claim were paid or denied and gave any other information they needed about Patients plans.

Knowledge Transfer Professional Backup -Help Customer Service Reps when they had questions about members plan coverage and they could not find information when they are short handed or All lines are busy.Went through Medical Supplement Training

Polly’s Alterations Jul 07 - Jun 08

Front Desk Operator-Ran the front store taking care of customers with their clothes, taking payment for services rendered tagging and matching clothes for pickup . Preparing clothes to be altered

Dell Apr 06 - Mar 07

Assembler- Installed Proscessors and dimm cards in computer Chasis. Packed boxes with keyboard, mouse pads, instruction books powers cords Monitors and discs.

Pepsi-Cola Oct 95 - Apr 05

Customer Outreach- Duties: Drive revenue to regional account’s . Resolve Customer issues. Promote and execute marketing initiatives.