Erin Burroughs

ady5o4@r.postjobfree.com PO Box ******, Kansas City MO 64141-1791 cell: 660-***-****

PROFILE: A successful Business/Finance Manager, Purchasing Agent, and Crisis Project/Program Manager executing superior creative, analytical, strategic, organizational, and leadership skills.

EXPERTISE SPECIALTIES: Using horizontal Business Process Design and Zachman Framework structure rather than vertical functional methodology to ensure best practices of process optimization; and principles of kaizen, 5S (Sort-Set in order-Shine-Standardize-Sustain), value stream mapping, and SSRM (Strategic Supplier Relationship Management).

Business Management

Purchasing/Procurement

Research

Project/Program Management

Auditing/Compliance

Accounting

Finance/Investments

Information Technology

SKILLS & ABILITIES:

SOFTWARE: 3GISWeb, Access, Adobe Creative Suite, AS400, Bloomberg, Excel, FileZilla, FoxPro, Google Docs/Sheets/ Slides, Great Plains/MS Dynamics, Harvard Graphics, JD Edwards, MarkView, MiniTab, Swiftpage Act! CRM, MS Publisher, Oracle Galaxy E- Business Suite, Outlook/Groupwise, Peachtree, PeopleSoft, PowerPoint, MS Project, Quickbooks Pro, RAMS/LIPAS, Word

IT: Mac Systems, Windows Versions

PROCUREMENT: Cost Comparison Pricing, Inventory Management/Control, Metrics, Negotiation, Plant & Production Planning, Program/Project Management, Purchasing, Receiving Management, Sales Forecasting, Shipping, Sourcing Research

ACCOUNTING: Accounts Payable, Accounting, Auditing, Bank Reconciliation, Bookkeeping, Compliance, Corp. Tax Prep/Reporting, Cost Accounting, General Ledger thru Trial Balance, Profit & Loss Statements

BUSINESS: Analysis, Budget Analysis/Management, Business Management, Crisis Resolution/Management, Database Creation/ Management, Employee Benefits, Finance, Graphic Design, Hiring/Termination, Human Resources, Investments, Lobbying, Office Management, Payroll, Strategizing, Training, Typing: 80 wpm, Writing/Editing/Proofing, Word Processing Burroughs Management Services Regional Network Technical Operations Financial & Analytics Coordinator Feb 2014 – Oct 2015 Successfully executed the following responsibilities in a long-term non-renewable contract with Google Fiber through Advantage Resourcing:

conducted a comprehensive and exhaustive vendor audit investigation, recovering $202,681.28 in 3 months

saved the company $205,760.18 in waived CIAC (Costs In Aid of Construction) fees and credit deposits in 3 new markets through expert negotiation skills

was granted a $20K/year performance raise in my second year for exceeding cost-saving goals and expectations

assisted in launching expanding new markets of Google Fiber involving ensuring vendor compliance

created and managed policies and procedures systems and documentation for management of utilities, pole rental attachments, and land license leases

created 40-year projected forecasting budget documentation on contractual pole rental attachments and land license leases for SEC reporting team for all regions and markets

performed management and oversight of outside infrastructure facilities management contractor company

conducted research and collation of project and expense metrics

assisted in budget projections and planning collaboration

trained general contractor vendors in compliance requirements and design of created vendor templates to be used for purposes of tracking work veracity and invoicing integrity

performed intervention as necessary to resolve failed payment processing and payables transmitted to incorrect vendors and vendor accounts on emergency basis; set up of corrective procedures with A/P to ensure singularity is non-repetitive

created macro-automated templates for maintaining, tracking and reconciling accounting and auditing records for use by internal departments and external vendors

directed and administered GAAP-compliant and Sarbanes-Oxley controls to ensure accounting and auditing integrity and veracity, research and review of utility vendor and municipal government entity land lessor contracts to ensure and maintain proper terms and conditions

performed audit to reconcile 5-month (4,375 records) CapEx and OpEx $1,427,063 differences between conflicting systems

conducted utilities invoice analysis and audit, recording into created ledgers and trackers, carbon footprint credit data analysis

processed and controlled new vendor accounts set-up with required documentation and approval

arranged PO-driven construction-related and monthly maintenance usage utilities service start-up; performed administration and control of project drawings, required documentation and permits, and agreements

managed and controlled ongoing vendor invoice verification and audit reconciliation for all regions

assisted vendors with invoicing back-up requirements and monitored for audit veracity for all regions

maintained and controlled relevant project and maintenance field work records (clear codes, huts, fiberhoods, GFTTs, unit allocation)

administered and maintained root cause failure metrics on general contractor field work

administered and maintained project cost accounting metrics for major contractors for all regions

administered and maintained PO balances tracking and issuance of low balance warnings

monitored and maintained materials and energy consumption usage for all regions

recorded and maintained master vendor spending and P&L tracker logs

recorded and maintained NTO to-date spending life

managed updating and maintenance of all field engineering and vendor reporting trackers and logs for all regions

administered and controlled metrics clarification and correction on locates vendors for all regions

constructed MOUs for Kansas City special projects

performed crisis intervention and resolution for sudden and unforeseeable issues God’s Will In Action/Burroughs Management Services CEO/Crisis Project Manager & Business Analyst Jul 2004 - present

Founded and continue to operate a mobile Christian nondenominational church ministry since June 2007 parenting 5 nonprofit organizations ministering to the spiritual and temporal needs of the poorest of the poor, homeless, widows, terminal cancer patients, ex-offenders, and the disabled. Focus of the 5 nonprofit organizations: (1) employment opportunity and career development; (2) public transportation and pro- green energy support; (3) promotes unity in community by supporting efforts to replace crime, violence and gang mentalities with positive and productive behavior patterns; (4) development of private Christian education; (5) affordable living, equitable housing, and financial education.

Performed 2-month payroll audit for global data management corporation using Citrix XenApp, Liveware R&R Xbase, and ADP ProBusiness Payroll 7.40.

Performed 3-month PeopleSoft 9.1 Financial Services Procure-to-Pay reorganization project as professional services buyer for global data management corporation.

Performed 2-month auditing and accounting project for a small alternative energy pro-green group (solar/wind/generators).

Performed 2 -month compliance project for a non-profit organization to assist veterans and troops over Christmas holidays.

Positively contributed by performing volunteer service at a Missouri Career Center, helping those job-seeking candidates most socio- economically and educationally challenged in developing resumes, cover letters, proactive interview techniques, and attitudinal perspectives. All who have been assisted have, without exception, found employment at a level greater than previously experienced with room for growth potential.

After being laid off from running the Career Ladder Program for the KCMO school district due to Federal, State and District budget cuts, served for a year, with superior performance and quarterly raises, in interim capacities of Conversion Analyst to Marketing and Senior Executive Assistant to 3 senior executives at Hallmark. GE Energy Environmental Services Global ElectroStatic Precipitator (ESP) Purchasing Agent Jul 2007 – Feb 2009 Achieved unprecedented highest possible internal and external customer ratings while performing global sourcing research and purchasing, time variance-to-want metrics, cost comparison pricing, vendor negotiations, anti-inflation negotiations and reporting, sales forecasting, plant planning, inventory management and control, shipping crisis resolution, gross margin reporting (monthly and YTD), probability plot reporting

(monthly and YTD), annual plant production schedule blanket purchase orders, monitoring order points and pending shortage detection reports, just-in-time practices, and quantity discount purchases with calculated time-need releases while utilizing Oracle Galaxy E-Business Suite, JD Edwards, AS400, Excel, PowerPoint, MiniTab, and MarkView. Specialized in worldwide buying of the parts and raw materials used to build the pro-green commercial cleansing systems that allow coal-firing plants across all 50 states and the world to electrostatically remove toxins and pollutants from their excretions so that there is no poisoning of the air and water surrounding them, as well as units that allow for 20% less input effort to achieve up to 80% more energy output; until such time that GE went to an automated system and outsourced to Mexico and India. Primary detail of achievements and responsibilities:

brought down inflation cost 35.9% annually

managed $10 million budget and over 3000 actively used inventory items

vendor negotiations for best-pricing blanket POs with price freezing to cover sudden need uptake and extra emergency demand

planned order quantities based on annual, quarterly and monthly production schedules

decided reorder quantities/timing based on analyzing system recommendations

created POs via distribution resource planning software

negotiated prices based on vendor, industry and competitive factors

added new product from customer input and competitive monitoring

identified new supply sources and volume buys in U.S., Europe, and the Orient

direct and regular communication with internal and external customers

worked with project and plant managers to plan demand supply

subject matter expert for technical questions and product substitutions

monitored and filled back orders

Kansas City Missouri School District (KCMSD) Career Ladder Program Coordinator Jan 2003 – Jul 2004 Rescued corrupted and failing out-of-compliance educational program and reconstructed it to be cost-effective and positive results achieving.

Rectified and improved out-of-compliance program from 95% audited fail rate into 100% audited pass rate in final 2 months of its fourth year. (Program had been run out-of-compliance from its inception in the District during the first 3 years and 10 months.)

Administered legally compliant District-wide Career Ladder Committee election to transform state of program from single party rule to equitable democracy as required by State guidelines and regulations.

Researched and correlated over 30,000 tutoring hours by over 550 Career Ladder teachers with the test scores of several thousand Career Ladder-tutored students proving direct positive impact of program to State governing agency (DESE) and to Board of Education.

More than doubled, on average, student test scores due to creative development, evolving implementation, and effective maintenance of State Career Ladder program.

Applied negotiating savvy and peace-building diplomacy skills to forge cooperative relations with local Union.

Researched State regulations and legislation, then authored and designed 88-page policies and procedures plan and corresponding forms to facilitate successful, ongoing participation. Taught successful plan participation to over 1900 teachers.

Researched and designed lobbying platform, and taught Career Ladder Committee members to be fluent lobbyists to successfully lobby Board members. Convinced 7 of 9 opposed Board members to vote positively in favor of program despite budget constraints and cuts.

Examined, analyzed, and audited thousands of criteria on hundreds of Career Ladder Plans in each successive 2-month period to ensure correct payout of millions of dollars as well as accurate State reimbursement. Detected and proved 6 cases of fraud in 18 months, saving

$30,000 or 1.5% in unauthorized payments.

Trained 22 elected Career Ladder Committee members, all unskilled in auditing, in proper auditing procedures to successfully do their preliminary audit support jobs. Supervised and scheduled varied shifts.

Continued supervision and Career Ladder training of 1921 teachers. Created interactive database in which to warehouse their continually changing performance, achievement, and pay records. Delegated diverse jobs by evaluating strengths and weaknesses; enforced compliance with State regulations and legislation; supported governance by writing legal briefs to local Union as well as District labor relations manager.

Burroughs Management Services Crisis Project Manager & Business Analyst Dec 1991 – Dec 2002 Self-employed in the Greater Kansas City area. Performed a wide variety of professional services encompassing a broad spectrum of management talents and skills within various industries, including but not limited to:

Bank Controllers (Accounting-related Project Mgmt.): Managed all mortgage loan accounts through trial balance for tri-state area during conversion upgrade to new automated managing system, trained staff on software. Ensured $0 loss through 5-month transition.

Bank Marketing (Accounting-related Project Mgmt.): Managed set-up, implementation and run of bank’s main corporate client’s new nationwide sales program (Hallmark Gold Crown Card); coordinating liaison between bank, corporate client, and Big 3 credit card companies to facilitate smooth transition and inception. Successfully brought 5000 eligible out of 15,000 nationwide Hallmark stores on- line in 9 months.

Banking (Accounting-related Project Mgmt.): Pre-merger troubleshooting to re-achieve corporate G/L balancing involving DDA, real estate, mortgage loan and CD/TDA accounts; daily reconciliations and corrections of same. Ensured $0 loss through 5-month transition.

Banking Auditors: Audited commercial loan/personal loan systems for Y/E and Y2K compliance parameters, formulated/issued auditing Bank Control/Insurance Record Interrogatories, interest recalculation for leases/AnyTime Line/commercial/personal loans, audited commercial/personal/mortgage/leases past due reporting, audited trust accrual and due-from accounts, audited Credit Committee approved commitments, performed accrued interest analysis. Provided internal audit accuracy within 4 months that ensured passing external audit 100%.

Banking International: Letters of credit corrective audit of 2 years of unbalanced activity between G/L and A/R in new online LC system. Brought back into compliance balance in 5 months.

Insurance: Ceded facultative reinsurance Y2K analysis; joint and single ceded facultative policy auditing, retention and cession correction; protective documentation research and verification. Discovered and rectified $45 million in errors in 8-month project completion.

Engineering (Accounting-related Project Mgmt.): Closing accounting, especially tax accounting and A/P, for local headquarters successful shutdown with no liabilities continuing. Successful project completion in 10 months.

Education (Elementary/Secondary): Teachers’ salaries upgrade audit, co-planning/co-hosting Temporary Certified Teacher career fair, creation of prospective employee skills evaluation testing/interviewing and testing for all clerical levels, orientation of new paraprofessional teachers, evaluation/management of new applications flow/subsequent legal documentation, coordinating open lines of communication between district management/school management/staff employees. Corrected salaries by $10 million to bring back into compliance with Union contract.

Kapok Tree Inns, Inc. (Clearwater, FL headquarters) Purchasing Agent/Receiving Manager Apr 1983 – Nov 1991 Daily inventory maintenance and control; daily breakdown sales reports to Marketing; sales forecasting; checking, inspecting and recording incoming orders; transfer of inventory to other units on a timely or emergency basis; monthly physical inventory; purchasing all meat (blanket P.O.s) and non-meat (individual P.O.s) food orders with execution of large number of daily purchase orders and cost comparison pricing; vendor negotiations to maintain highest quality for lowest price; separate monthly analysis reports to Chief of Purchasing, Chief of Accounting, Controller, Marketing Director; separate monthly, quarterly, and annual fiscal and inventory reports to Chief of Purchasing, Chief of Accounting, Controller, Marketing Director; supervised 3 Receiving Clerks. EDUCATION & PROFESSIONAL AFFILIATIONS:

Siena College, Loudonville, NY, Bachelor of Arts in Economics with Psychology minor, Summa Cum Laude, 4.0 GPA, 1977 Siena College, Loudonville, NY, Master of Fine Arts in Written English with concentration on Rhetoric, High Distinction, 1979 Regent University, Virginia Beach, VA, Bachelor of Arts in Christian Ministry, Summa Cum Laude, 4.0 GPA, 2010 Liberty University, Lynchburg, VA, Master of Arts in Human Services Counseling, High Distinction, 2012 BrainBench certifications since 2000: Excel PowerUser, Word PowerUser Government Training Institute (GTI) Successful Facilitator and Advanced Facilitation certifications: 2015 and 2016, respectively National Association of Professional Women (NAPW) since 2008 National Association of Parliamentarians (NAP) since 2010 (Auditing Committee Primary Auditor, Website Monthly Research Challenge Committee Chair, Publicity Committee Contributor, 2011 MSAP Annual Meeting Planning Committee Chair) American Heart Assn. Heartsaver First Aid/CPR/AED/Environmental Emergencies certification since 2011 MoneySmartKC.org Partnership Committee Faith-Based Specialist since 2016 Bank On Save Up Kansas City (BOSUKC) Educational Marketing Development Committee & Community Outreach Activist since 2011 Communities Creating Opportunity (CCO) Medicaid Expansion & Healthcare Outreach Activist since 2013 UMKC Center for Economic Education/MO DESE Business, Marketing & IT Education/DECA: Central Region Leadership Conference Competitive Excellence Experience Judge since 2015 UMKC Center for Economic Education MCEE MO Entrepreneurship Challenge Annual Business Plan Competition Judge since 2013 Jobs with Justice/MO Chapter Community Activist since 2013 Gerson Lehrman Group Policy & Economics Council member since 2014 Chief Learning Officer Business Intelligence Board member since 2014 LinkedIn profile: https://www.linkedin.com/in/erinjeanburroughs JobCase profile: https://www.jobcase.com/p/erin.burroughs Zintro profile: https://www.zintro.com/profile/erin-burroughs

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