Customer Service Material Handler
Resume:
Richard Woodman
Marshall, MI *****
*************@*****.***
I am a hard working, honest person who takes complete ownership of whatever career I am pursuing. I always strive to do the best possible job I can do, and make a positive impact. I have several years of shipping/receiving and forklift experience, 7 years of quarterly customer service courses focusing on both the internal and external customer. Inventory control, computer, and manufacturing experience as well.
Authorized to work in the US for any employer
Work Experience
Shipping Manager
Raybend/IPS - Kalamazoo, MI
March 2023 to Present
Unload incoming trucks, verify contents. Ship daily sales invoices, build skid loads, schedule semi trucks pickups, negotiate pickup costs, do daily cycle counts on inventory, catalogue finished goods coming from the lines and put into warehouse. In the short time I have been working at Raybend, I have streamlined the shipping process, and converted all of the receiving and shipping cataloguing from paper to digital, utilizing excel spreadsheets that I custom created for this particular use. Material Handler/Shipping & Receiving
Tenneco - Marshall, MI
August 2022 to March 2023
Supply lines with raw materials, and remove finished products from lines. Drive north dock forklift loading and unloading trailers that are shuttled back and fourth between plant 1 and the storage warehouse across the street. Take care of inventory, utilizing SAP system, and barcode scanners. Load and unload daily common carriers,
Material Handler/Forklift Operator
Rev Group, Spartan Emergency vehicles - Charlotte, MI April 2022 to August 2022
Keep assembly lines stocked using pick sheets and building individual kits for each process of manufacturing fire trucks. Driving forklift, using AS2000 system. Production Support
Post Consumer Brands - Battle Creek, MI
December 2020 to March 2022
As a production support staff member, I had several different duties, ranging from master sanitation cleaning duties, to making bulk totes, janitorial duties, utility duties (mostly dumping dry food product and trash totes and bringing empty totes to the different lines. Hand packing/hand stacking finished goods, stocking cartons on lines and much more. I work all three shifts as needed and work 12 hour shifts as needed up to 7 days a week.
Online auction setup manager
Miedema Asset Management (Orbitbid) - Byron Center, MI September 2007 to December 2020
with duties that included but were not limited to: extensive company travel, cataloging, photographing, and describing items for online purchase. Position required extensive knowledge of Microsoft applications and the ability to work autonomously in various climates and conditions. Shipping and Receiving
Speedrack Midwest - Sparta, MI
October 2004 to September 2007
Warehouse personnel with duties that included but were not limited to: shipping, receiving, inspecting, organizing, and stocking freight, material handling, and forklift. Additionally responsible for cataloging freight and utilizing Microsoft Excel to provide documentation for items available for purchase on the organizational website. Tasked with running the on-line auctions that the company had through Miedema Auctioneering.
Education
Some college in Computer Engineering
Kellogg Community College - Battle Creek, MI
High school diploma or GED
Skills
• Manufacturing
• Assembly
• Warehouse experience
• Forklift
• Microsoft Office
• Warehouse distribution
• Problem-solving
• Flexibility
• Team Work
• Reliability
• Custodial experience
• Inventory control
• Supervising experience
• Employee relations
• Customer service
• Leadership
• Heavy equipment operation
• Hand tools
• Management
• Mechanical knowledge
• Pallet jack
• Heavy lifting
• Lift truck
• Management
• Construction
• Shipping & receiving
• Kanban
• Logistics
• CGMP
• Typing
• Windows
• Clamp truck
• Telecommunication
• Analysis skills
• Social media management
• OSHA
• Filing
• Public relations
• E-commerce
• Asset Management
• Computer Networking
• Order Picker
• Materials Handling
• Load & Unload
• RF Scanner
• Data collection
• Warehouse management system
• Computer literacy
• Restaurant experience
• Serving
• Warehouse management
• Hospitality
• Communication skills
• Retail sales (1 year)
• Customer support (10+ years)
• Basic math
• SAP
• User Interface (UI)
• Reach Truck
• Order Picking
• GM vehicles
• Computer skills
• Product management
• Freight Experience
Certifications and Licenses
Forklift Certification
Customer service and team building training classes September 2007 to April 2015
These were quarterly classes that included internal and external customer service training, team building, general sales and skills training.
Assessments
Written communication — Proficient
August 2021
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Analyzing data — Proficient
August 2021
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
August 2021
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Sales skills — Proficient
August 2021
Influencing and negotiating with customers
Full results: Proficient
Project timeline management — Proficient
August 2021
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Filing & organization — Proficient
August 2021
Arranging and managing information or materials using a set of rules Full results: Proficient
Business math — Proficient
August 2021
Using basic math to solve problems in a business context Full results: Proficient
Forklift safety — Proficient
August 2021
Best practices and safety hazards in forklift operation Full results: Proficient
Mechanical knowledge — Proficient
September 2021
Understanding and applying mechanical concepts and processes Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am inclined to explain that I gave up an amazing 13 year career as an online auction setup manager at Orbitbid.com because my wife and I are adopting a child, and the travel involved was not conducive to that.
I have since been seeking a new career that keeps me close to home, and working “regular” hours. I am a no nonsense, ethical, honest, hard working intelligent person that strives to be the best at whatever it is that I do, and that takes complete ownership of any aspect of my position. My intention is to find a career that has the proper pay, advancement, benefits, and self fulfillment, that I can be completely dedicated to and eventually retire from. I have yet to find that since Orbitbid.com. I went to college for computer engineering and held a roughly 3.65 gpa with an average of 17 credit hours per semester. I had to drop out due to a divorce about 6 months before I got my associates degree, because I had to return to work. I can do almost anything I set my mind to, and I am considerably mechanically inclined, analytical, and self starting.
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