Anthony Silvestro
***** *** ****** **, ********* TX 78552
Cell: 956-***-**** : ady5lm@r.postjobfree.com
Executive Summary
I am a result oriented service professional with administrative, operations, and management experience in the Full Service & Select Service hospitality industry. I am experienced in supervision, accounting, payroll, budgeting, banquets, catering & employee development.
My background also includes Inventory control, purchasing, public relations and strategic planning with trouble shooting and problem solving abilities as one of my strongest attributes. I possess excellent inter-personal skills, I am a motivated, performance driven team player, and have the ability to work on all levels of an organization. I have experience in managing multi properties for both the same organization and different owners. I am computer literate, proficient in word processing, spreadsheets, graphics, applications and the use of the internet.
Core Qualifications
Administrative Skills
Budget Administration
Business Development
Communication Skills
Cost Reductions
Customer Relations
Operations Management
Fast Learner
Building Renovation Coordinations
Leadership
Marketing
Time Management
Professional Experience
Texas Licensed Realtor, License #691911
Keller Williams Realty, LRGV
June 2017 Present
Rv Resort Manager
March 2015 February 2017
Equity Lifestyle Properties – Fun n Sun Rv Resort
Managing the Rv Resort’s overall operation through maintaining established cost and quality standards, maximizing profits, developing and retaining employees and exceeding guest and residents expectations.
*Managing the resources and assets of the property.
*Attracting new customers and guests through active marketing, excellent customer
service, and adding value to the living experience of our residents.
*Analyzing, preparing and managing the operational budget of the community.
*Maximizing the profitability of the community.
*Ensuring that staff receives proper training for each position, including safety training
and standard operating procedures.
*Producing monthly financial reports and knowing where Resort stands against budget.
*Ordering of all supplies and equipment as needed in accordance to company
procedures.
*Initiating and overseeing resort improvements with both large and small amenity and
quality of life projects.
*Being the face of ELS standards to our customers and guests.
General Manager
Aug. 2013 March 2015
Harlingen Hospitality LLC – Country Inn & Suites, Harlingen, TX
*Managing all sources of revenue including rooms, housekeeping, engineering, and all other departments. Ensuring all departments are profitable while maintaining strong working relationships.
*Performing duties of a Sales and Marketing manager including making marketing calls; attending community business functions; and coordinating sales promotions.
*Ordering of all supplies and equipment as needed in accordance to company procedures.
*Ensuring that staff receives proper training for each position, including safety training and standard operating procedures.
*Inspecting guest rooms, public access areas, and outside grounds for cleanliness and appearance.
*Adhering to all franchise and company procedures and regulations as well as standard operating procedures.
Promoting hotel’s policies and philosophies to employees and guests through direct and indirect interaction.
*Producing monthly financial reports and knowing where hotel stands against budget.
*Protecting the hotel and its assets through enforcing and maintaining a preventative maintenance program.
*Ensuring hotel is compliant with all federal, state and local laws, including OSHA, EEOC, Wage & Hour and Health laws.
General Manager
July2013 June2014
OceanGate Investments – Hampton Inn & Suites, Pharr, TX
Managing the hotel’s overall operation through maintaining established cost and quality standards, maximizing profits, developing and retaining employees and exceeding guest expectations.
General Manager
June 2007 July 2013
Harlingen Hospitality LLC – Country Inn & Suites, Harlingen, TX
General Manager
Floresville Hospitality LLC – Red Roof Inn, Pharr, TX
(Same ownership as Country Inn & Suites)
Oct. 2007 April 2011
General Manager
Pavoreal Hospitality – Country Inn & Suites, Harlingen, TX
(same property previous ownership)
Aug. 2000 June 2007
General Manager
Pavoreal Hospitality – Howard Johnsons Hotel & Conference Ctr., Harlingen, TX
Jan. 2001 June 2006
General Manager
Ramada Inn Full Service, Euclid, OH
July 1989 May 2000
Affiliations
Past Board Member, San Benito Area Chamber of Commerce
Past Board Member, Harlingen Area Chamber of Commerce
Past President, Harlingen Lodging Association
Past Board Member, Howard Johnson Advisory Committee
Education
Chardon High School Chardon, OH
High School Diploma
1980 – 1984
Ashford University
Business Administration