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Customer Service Winter Haven

Location:
Orlando, FL
Posted:
August 23, 2023

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Resume:

Leon Moore

Winter Haven, FL *****

ady5l9@r.postjobfree.com

+1-863-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Warehouse Lead

SADDLE CREEK - Lakeland, FL

January 2023 to Present

• Responsible for maintaining work areas to satisfaction.

• Coordinates work to Labeling and Kitting associates.

• Train, explain duties, and assist in the solution of problems.

• Assist with the implementation and coordination of special projects, not limited to physical inventories and new accounts.

• Identify needs and make recommendations regarding department procedures and policy changes.

• Periodically chair daily start up meetings.

• Assist with inventory control issues and corrections.

• Take action and speak up when associates are not following proper Safety, Quality and Productivity procedures.

• Provide input on the evaluation of employee performance, recommend employee discipline, and make promotion recommendations.

• Maintain a positive attitude towards the company, customers, and co-workers.

• Perform other related duties and projects as assigned. QA Lab Technician

FrankCrum Staffing - Lakeland, FL

February 2021 to October 2022

Prepare and refill all lab solutions and solvents, as needed.

• Proper handling, maintenance and disposal of sample retains, per applicable work instructions.

• Restock lab supplies as needed. Check lab inventories and notify the QA Manager of needs.

• Proper disposal of waste pails and solvents, as needed.

• Maintain required laboratory housekeeping standards.

• Perform customer service duties during off-hours, including receipt and processing of customer orders.

• Functions as plant security monitor during off business hours.

• Safe work practices; proper use of Personal Protective Equipment (PPE)

• Special projects as designated by QA Management and other job duties, as assigned.

• Analysis and documentation of calibration standards and audit samples.

• Analyze materials delivered by certified vendors per the standard procedures for receiving, testing and verification ensuring that all incoming material meets requirements as listed in QA database.

• Enter all results into the QA database, if applicable.

• If materials that do not meet specified requirements, notify the QA Management for approval or material disposition.

• Enter Purchase Order receipts of incoming raw materials into ERP/CRM Database, if applicable. Line Cook

Red Lobster - Winter Haven, FL

March 2016 to July 2017

Cook and prepare food according to the Red Lobster LLC standards in recipes clean and sanitize all workstations accordance with OSHA and Safe Surf

Chef

THE ISLAND GRILL AND BAR - Winter Haven, FL

March 2012 to October 2016

Responsibilities

1) Determine how food should be presented, and create decorative food displays. 2) Determine production schedules and staff requirements necessary to ensure timely delivery of services.

3) Estimate amounts and costs of required supplies, such as food and ingredients. 4) Inspect supplies, equipment, and work areas to ensure conformance to established standards. 5) Instruct cooks and other workers in the preparation, cooking, garnishing, and presentation of food. 6) Monitor sanitation practices to ensure that employees follow standards and regulations. 7) Order or requisition food and other supplies needed to ensure efficient operation. 8) Recruit and hire staff, including cooks and other kitchen workers. 9) Analyze recipes to assign prices to menu items, based on food, labor, and overhead costs. 10) Arrange for equipment purchases and repairs.

11) Meet with customers to discuss menus for special occasions such as weddings, parties, and banquets. 12) Meet with sales representatives in order to negotiate prices and order supplies. 13) Prepare and cook foods of all types, either on a regular basis or for special guests or functions. 14) Supervise and coordinate activities of cooks and workers engaged in food preparation. 15) Collaborate with other personnel to plan and develop recipes and menus, taking into account such factors as seasonal availability of ingredients and the likely number of customers. 16) Check the quality of raw and cooked food products to ensure that standards are met. 17) Check the quantity and quality of received products. 18) Demonstrate new cooking techniques and equipment to staff. 19) Record production and operational data on specified forms. 20) Coordinate planning, budgeting, and purchasing for all the food operations within establishment. 21) Plan, direct, and supervise the food preparation and cooking in restaurant Shipping and Receiving

On Target Staffing - Lakeland, FL

July 2014 to August 2015

• Manages the shipment and receipt of all products, materials, and supplies.

• Collaborates and communicates with logistics technicians, customer service representatives, service providers, and others involved in the shipment and receipt of products.

• Tracks, traces, and updates the status of incoming and outgoing shipments.

• Maintains a clean, neat, and member-ready area.

• Promptly unloads trucks and deliveries and sorts and stocks receivables.

• Maintains an accurate log sheet of daily moves, scanning inventory, and counting accurately.

• Engages with vendors and drivers with a positive attitude.

• Provides additional backup support for shipping and receiving departments. Line Cook

High Seas Lounge - Winter Haven, FL

May 2018

Ensure all recipes, procedures, storage, rotation and product specifications are followed on a daily basis to ensure our guests dine on high quality and safe food. Stock your station to the manager prescribed levels in preparation to meet all of our guests' needs. ensure that all food plates are presented according to specifications. Respond quickly and positively to any requests for re-cooks or any special requests from our guests. Maintain the highest quality and sanitation practices throughout at all times Look for ways to minimize waste and reduce breakage of equipment and service ware. Look for work that needs to be done and always be ready to assist any other cook that may need your help. Be sure to complete all assigned duties.

Complete shift maintenance and duties.

ASSEMBLY PRODUCTION MACHINE OPERATOR

AMERICAN STAFFING - Tampa, FL

Responsibilities

to Inspect cylinders for safety tig weld, place cylinders in gas filler and filler with gas to appropriate pressure, then compression chamber to insure there's no leakage in cylinder Accomplishments

was able to come right in and learn the job and no help others and help save others lives Skills Used

I demonstrated leadership skills willingness skills Material Handler

Regency Ploymer - Plant City, FL

• Loading and unloading bulk product truckloads safely and in a timely manner

• Consolidating and rotating inventory using FIFO

• Completing and helping with daily, weekly and monthly inventories

• Maneuvering trucks into loading and unloading positions Education

High School in General Education

Polk county School - Bartow, FL

1999 to 2002

Skills

• Kitchen Staff

• Experienced

• Culinary

• Saute

• Busser

• Catering

• Banquet Experience

• Purchasing

• Kitchen Management Experience

• Materials Handling

• Clamp Truck Experience

• Pallet Jack

• RF Scanner

• Order Picker

• Lawn Care

• Packaging

• Communication skills

Certifications and Licenses

ServSafe

Food Handler

food handler certificate

Certified Forklift Operator



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