Chesapeake, VA *****
************@*****.***
KARENIA GREEN
Value Statement: Professional Medical Administrative Assistant/ Billing Specialist who demonstrates the ability to multitask, function well within groups and possess extreme desire to make an impact in the community.
EDUCATION:
• Bryant and Stratton College Virginia Beach, Virginia o Associate of Applied Science-Medical Administrative Assistant GPA 3.8 2015 o Member of Alpha Beta Gamma
• Virginia Career Institute Virginia Beach, Virginia o Diploma as a Medical Assistant GPA 4.0 2006
o Member of the National Technical Honor Society
SKILLS:
• Medical Office Administration
o Scheduled appointments
o Performed clerical duties.
o Maintained accurate patient medical records.
o Knowledge of Medical Terminology
o Strong customer service skills
o Knowledge of Excel
WORK EXPERIENCE:
• Doma Technologies June 2021-May 2021
o Claims Support Representative
Responsible for answering inbound claimant calls
Made outbound calls to obtain medical records from facilities
Responsible for ensuring medical records were correct
Performed Data Entry
Maintained HIPAA compliance
Followed up with any correspondence from facilities
• Physician’s Choice Billing April 2015-June 2021
o Account Representative/Billing Specialist
Submitting insurance claims electronically for processing
Coding medical procedures and treatments
Current Knowledge of ICD 10/CPT coding
Assisting patients with financial accounts
Data entry, patient demographics
Following up on unpaid claims
Knowledge of insurance verification and insurance plans.
Experienced in provider credentialing.
HIPAA Complient.
• WeCare Community Services December 2013-December 2014 o Direct Support Professional
Responsible for assisting adults with intellectual disabilities with daily activities.
Provided support with independent living.
Completed daily shift paperwork.
• Dominion Psychiatric Associates August 2012- March 2013 o Administrative Assistant
Oversaw Distribution of sample medication.
Obtained Pre-Authorization for medications through patient’s insurance.
Assisted patients with complaints if needed.
Proofread and corrected doctors’ dictations
Called in prescriptions to pharmacy.
Supervised front desk staff when needed.
Assisted patients with obtaining medication through patient assistance program.
• REFERENCES: Available upon request.