CATHRINE MUTARE/HOUSEKEEPER

** ********* ****** ************ ***** Africa · +27-73-773-****

ady5ex@r.postjobfree.com

As a dedicated and reliable individual with strong experience in maintaining building cleanliness and tidiness, I believe I would be an excellent addition to your team. For the past 6 years, I have provided through cleaning assistance to multiple offices, facilities and properties. I am passionate about my work as a Housekeeper cleaner and I understand the importance of good sanitation and maintaining a clean environment. I have good knowledge of all cleaning products and chemicals and I’m familiar with using both manual and electrical cleaning equipment to get my work done. A good cleaner, I do not only possess knowledge of cleaning procedures and materials, but I am reliable, detail oriented, well organized, a good communicator and able to learn from constructive criticism, seeking an opportunity to express my experience. Good team player with excellent customer service and communication.

EXPERIENCE

2013 – 2016

HOUSEKEEPER SUPERVISOR, PREMIUM HOTEL

Duties and responsibilities – Collecting and disposing trash and waste from guest rooms, making beds, changing linens, sorting and washing and folding laundry, ensuring sufficient of cleaning materials and agents order when depleting, cleaning restrooms, foyers hallways and balconies,dusting decorations and watering indoor plants, shampooing rugs and carpets, cleaning and polishing floors, checking equipment and get maintenance team to fix if broken, following all health and safety guidelines all the time, Attend to any customer queries and request, supervise a group of cleaners.

2009 – 2013

OFFICE CLEANER SUPERVISOR, ms cleaning service

Duties and responsibilities – Dusting and cleaning desk and chairs for staff, emptying all dustbins and clean them, washing tea cups and lunch boxes for office staff, cleaning restrooms. Making coffee or tea for visitors, directors and office managers during their meetings, mopping floors, dusting window sills and cleaning windows

EDUCATION

JUNE 2023

FUNDAMENTALS OF PROFESSIONAL CLEANING CERTIFICATE, ALISON

FIRST AID LEVEL 3 CERTIFICATE – IN HOUSE TRAINING

FIRE FIGHTING CERTIFICATE

NOVEMBER 2004

“O” LEVEL CERTIFICATE, karoi secondary school

EXPERTISE

Experienced in using industrial cleaning equipment and products

Flexible to work long hours and shifts

Professional and polite individual

Ability to work with little or no supervision while meeting high performance standards

A dependable person and honest

Ability to follow instructions and very attentive to detail

Good time management and ability to multitask

Quality level of hospitality

ACHIEVEMENTS

Got the highest commendations on my shifts from different guests

Managed to maintain the high standards of hygiene, health and safety with zero incidents

Managed to clean 18 rooms per shift

Manage to get a promotion within 12 months to supervise a group of 15 cleaners

REFERENCES

Premium Hotel

Mr. S Mthembu (HR Manager) +277-**-***-**** / +277-**-***-****

MS Cleaning Services

Mr. M Du Plessis (Manager/Owner) +277-**-***-****

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