Health Plan Developer Specialist

GILDA D. GILLIM

New York, NY *****

646-***-**** (c) • ady5a3@r.postjobfree.com (email) EXPERIENCE HIGHLIGHTS

NYC Department of Transportation – Training Coordinator – April 2019 to May 2023

• Promote and execute mandated agency-wide professional development, safety, health and equipment trainings to over 5,000 plus employees

• Set up calendar with established trainings and provide measurable outcomes

• Procure complex data to coordinate, schedule, and administer completed credit for employees by using technology software such as Microsoft Office; Pathlore; Sharepoint; etc.

• Project Manage multiple trainings by developing employee lists; assist trainers with class material preparation, training room preparation and facilitating the attendance of participants

• Liaise with vendors to manage and delivery on-time, effective trainings

• Provide support for the Director and Manager with administrative duties that are assigned

• Create internal and external communication to improve transparency, help radiate information, and remove barriers

• Train internal staff on project processes from ideation to delivery Human Resource Administration/Crotona Job Center – JOS – May 2018 to April 2019

• Provided information or referred individuals to public or private agencies or community services for assistance.

• Submitted reports and reviewed reports or problems with superior.

• Kept records or prepare reports for owner or management concerning visits with clients.

• Interviewed individuals or family members to compile information on social, educational, criminal, institutional, or drug history.

• Advised clients regarding food stamps, childcare, food, money management, sanitation, or housekeeping.

MetroPlus Health Plan (NYC H+H), Events Developer Specialist – June 2013 to July 2016

• Spearheaded events to launch the implementation of the Affordable Care Act and educate community on healthcare products

• Served as a liaison for the NYC Health & Hospital Corporation (the largest public hospital system in the country)

• Strategically partnered with various stakeholders such as, CBO’s, Government Agencies, religious and faith-based organizations, medical groups, to create relationships for collaboration with on-going events

• Conducted territory analysis for sales team for marketing meetings, expos, on-site blitzes

• Managed, trained, and delegated responsibility to staff for citywide events. Performed one-on-one and group presentations

• Transformed inefficient processes and procedures by creating department-wide templates and effective communication tools

MetroPlus Health Plan (NYC H+H), Events Developer Specialist – June 2013 to July 2016 (cont) HIGHLIGHTS

1) Secured nearly $250,000 annually in funding to nonprofit organizations such as American Diabetes Association, American Cancer Society, American Lung Association, American Heart Association 2) Designed and executed six-month “Getting to Know Your Mind, Body, and Spirit” Health Initiative with the New York Public Library

3) Produced the first Delivery System Reform Incentive Payment (DSRIP) One City Health Luncheon at the NY Academy of Medicine partnering with over one hundred healthcare professionals to utilize best practices in order to increase positive patient experience 4) Established presentation that led to a $250,000 three-mall deal with Macerich, Inc. which achieved double-digit sales growth in two months

New York City Breastfeeding Alliance - Co-Founder, - April 2002 to September 2011

• Developed outreach & marketing plan to persuade over 5,000 women of childbearing age and their families to obtain access to resources on the importance of breastfeeding

• Composed Budget, Media Plan, Press Releases, flyers, PSAs, and Sponsorship Packages to raise over

$20,000 for breastfeeding awareness

• Connected with major New York City media and communication outlets such as print, Social Media, television and radio to publicize events

• Launched Breastfeeding Awareness Campaigns to generate increase in support of a woman’s duration and ability to breastfeed

Hemming+Gilman Productions, Account Manager – April 2007 to June 2008

• Assisted in raising over $2,000,000 for various non-profit organizations fundraising efforts

• Negotiated contracts with clients; as well as vendor and supplier agreements to include but not limited to hotel, AV, sound, etc.

• Successfully developed client expenses, budget, financial status, and analysis reports ensuring that financial goals are met

• Created and oversaw client’s databases, updated mailing list, printed labels and customized materials

• Coordinated direct mail campaign to reach potential contributors; oversee donor prospect tracking systems

• identified prospective donors and secured key supporters for fundraising events.

• Implemented production schedule, theme, compiled estimated cost model, and management reports RockCorps, LLC, Program Coordinator – August 2005 to September 2006

• Directed and led volunteers through diverse capital improvement service projects in parks, schools, and community centers

• Distributed earned tickets to volunteers who contributed four hours of service, and was featured on MTV/VHI entertainment cable

• Traveled on Tour Stops to Atlanta, Houston, Minneapolis, and Detroit to recruit and facilitate volunteers

• Maintained CRM data to reflect accurate volunteer information and activities, such as event updates. Interviewed volunteers for spotlights presented on website, generated project lists and summaries, and wrap up reports

• Partnered with radio stations Z100 and Hot 97 to perform outreach initiatives at major New York Events

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WBLS 107.5FM & WLIB 1190AM Radio, Sales/Marketing Assistant - March 1997 to September 2000

• Supported 12 Account Executives, LSM, and GSM with preparing presentations, proposals, and copy for commercials: use of rating and research information including Tapscan, Arbitron, Maximizer, and chart analysis for promotions

• Assured compliance of proper ad placement between the advertising agencies and clients as well as receive orders, generating contracts, and resolving discrepancies

• Handled all airtime scheduling problems (revisions, preemptions, makegoods, cancellations, etc.) Compile Logs for program scheduling and commercial availability. Created media kits and mailings with consideration to tactical and persuasive content EDUCATION & TRAINING

CUNY School of Labor and Urban Studies – Master of Arts 2022 to present Virginia Union University – Richmond, VA 1991 to 1995 Cum Laude, B.S. in Business Administration (Concentration in Marketing & Retail Sales)

(NY State Accident & Health Insurance Licensee – 09/2011 to 11/2014) Page 3

Gillim

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