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Customer Service Human Resources

Location:
Latonia, KY
Posted:
August 23, 2023

Contact this candidate

Resume:

Patricia Benito

Covington, KY *****

ady5a2@r.postjobfree.com

+1-859-***-****

Work Experience

Registar

HealthPoint Family Care - Florence, KY

February 2023 to Present

Answer phones, take payments help patients check in for their appointments. Senior Laboratory Technician II

ABB Optical Group - Erlanger, KY

February 2021 to March 2022

I operate and maintain lens coating machines. Both 380 series and 1200 series. I am knowledgeable about chemicals that are used in the various AR processes. I am also capable of doing maintenance on machines.

Production Lead/Onboarding Specialist Lead

Pitney Bowes - Hebron, KY

September 2019 to February 2021

Helped implement new processes in Barkbox department. Took department from 3,ooo daily shipped to 8,000 with less associates. I guided associates in proper shipping and picking processes. I also became a lead in kitting area. My team was known to finish ahead of schedule. Received a promotion to on boarding specialist. I gave orientations in English and Spanish to new associates. Made badges and helped with general office duties. Equipment Operator

iHERB Distribution Center - Hebron, KY

August 2019 to September 2019

I fulfilled online orders and replenished products using an rf gun and a cherry picker. Human Resources Administrator

Crosset Company - Independence, KY

July 2019 to August 2019

I recruited for production positions. Kept time using Paycor. Gave orientations in English and Spanish. Other general office duties.

Bilingual Customer Service Representative

RDI Corporation - Latonia, KY

March 2019 to April 2019

Take Inbound calls, correct customers issues and schedule appointments. Warehouse Associate

Gates Corporation - Hebron, KY

September 2017 to May 2018

Selecting orders using tugger jack and stock chaser. Selecting and stocking products by using cherry picker. Capable of moving product virtually with RF gun. Staffing Coordinator/Recruiter

Crown Services - LCL - Sharonville, OH

October 2016 to July 2017

Taking applications, recruiting, visiting clients in order to learn about the positions available to associates. Warehouse Associate

Amazon.com

October 2011 to October 2015

I used a computer, scanner and Kindle to fulfill, process and ship online orders. Education

Bachelor's in Business

NAU - Rapid City, SD

March 2003 to September 2009

High school diploma in Advanced Studies

Western Albemarle High School - Crozet, VA

August 1990 to September 1991

Skills

• Warehouse Associate

• Picker Packer

• Shipping Receiving

• Order Puller

• Bilingual Spanish

• Human Resources

• Employee Relations

• Microsoft Excel

• training

• MS Office

• Data Entry

• Excel

• Manufacturing Experience

• Microsoft Office

• Order Picker

• Logistics

• RF Scanner

• Pallet Jack

• Microsoft Word

• Freight Experience

• Leadership Experience

• Administrative Experience

• Shift Management

• Manufacturing

• Customer Service

• Recruiting

• Microsoft Powerpoint

• Microsoft Outlook

• Materials Handling

• Warehouse Management

• Warehouse Distribution Experience

• Load & Unload

• Inventory Control

• Warehouse management system

• Warehouse experience

• Clerical experience

• Supply Chain

• 5S

• Supervising Experience

• Organizational skills

• Communication skills

• Computer skills

• Forklift

Certifications and Licenses

forklift certification

Pallet Jack Certification

Professional In Human Resources

Assessments

Conscientiousness — Expert

March 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Expert

Merchandise & Supply Storage Skills — Highly Proficient March 2019

Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.

Full results: Highly Proficient

Work Style: Reliability — Proficient

June 2019

Measures a candidate's tendency to be dependable and come to work. Full results: Proficient

Warehouse shift leader — Proficient

August 2021

Supervising warehouse staff and maintaining safety and security standards Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

November 2021

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Attention to detail — Familiar

December 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Warehouse associate — Proficient

December 2020

Assesses the tendencies that are important for success in warehouse roles Full results: Proficient

Work style: Reliability — Familiar

October 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Familiar

Warehouse shift leader — Highly Proficient

August 2022

Supervising warehouse staff and maintaining safety and security standards Full results: Highly Proficient

Recruiting — Proficient

August 2022

Managing the candidate sourcing and selection process Full results: Proficient

Administrative assistant/receptionist — Familiar

September 2022

Using basic scheduling and organizational skills in an office setting Full results: Familiar

Call center customer service — Highly Proficient

November 2022

Demonstrating customer service skills in a call center setting Full results: Highly Proficient

Work style: Reliability — Proficient

December 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer service — Proficient

August 2022

Identifying and resolving common customer issues

Full results: Proficient

Warehouse safety — Proficient

July 2022

Using safe practices in a warehouse setting

Full results: Proficient

Management & leadership skills: Impact & influence — Familiar March 2023

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Familiar

Recruiting — Proficient

March 2023

Managing the candidate sourcing and selection process Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

November 2021

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I am bilingual and able to help applicants that speak Spanish.



Contact this candidate