Tina Handwork

ady585@r.postjobfree.com • 805-***-****

LinkedIn URL • Overland Park, KS, 66213

Senior Supply Planner

Driving operational excellence and global supply chain transformation through strategic leadership and effective communication. Results-driven Senior Supply Planner, offering extensive experience in optimizing and orchestrating intricate global supply chains across diverse industries. Proven track record of analyzing market trends, devising strategic inventory forecasts, and enhancing vendor relationships. Instrumental in managing budgets, streamlining procurement processes, and achieving substantial cost savings. Skilled in leveraging EDI expertise, leading dynamic teams, and implementing SOPs. Recognized for resolving challenges, driving process improvements, and boosting forecasting accuracy. Accomplished negotiator with history of successful chargeback dispute resolution and consistent focus on attaining operational excellence. Strategic leader: adept at supervising and leading high-performing teams to drive collaborative efforts toward optimized supply chain management. Articulate communicator: ability to maintain strong communication with stakeholders, vendors, and internal departments to foster productive relationships and drive successful outcomes. Areas of Expertise

• Supply Chain Optimization

• Inventory Planning & Purchasing

• Procurement Management

• Budget & Cost Control

• Forecasting Accuracy Enhancement

• Market Trends Analysis

• Vendor Relationship Management

• Stakeholder Engagement

• Resource Allocation

• EDI Integration

• Strategic Planning & Execution

• Data Analysis & Reporting

• Cross-Functional Collaboration

• Team Leadership & Training

• Customer Service & Satisfaction

Career Experience

Senior Supply Planner, Dish Network Overland Park, KS Aug 2021 – Present Devise supply strategies by analyzing historical data and projected weekly demand, National Retail shipment plans, NR kitting requisites, DDP requests for Indirect channels, website sales trends, warehouse inventory levels, worldwide working capital, and quarterly inventory targets. Lead Collaborative Planning, Forecasting, and Replenishment (CPFR) meetings on weekly basis with each OEM, fostering strong communication and alignment. Employ rigorous research to identify, validate, and rectify data discrepancies across all inputs into SOP files to enhance data integrity and reliability. Orchestrate cross-functional collaboration with multifarious teams including go-to-market, marketing, product management, IT, demand planning, portfolio/roadmap, National Retail, field representatives, replenishment, project management, and e-commerce teams.

• Demonstrated expertise as primary Oracle user within supply team, directing preparation and processing of purchase requisitions and orders including devices, collateral, and SIM cards.

• Showcased adept technological acumen by assuming leading role to direct IT special projects for SCOUT warehouse software system.

• Played pivotal role in quality control processes for inventory matters by ensuring accuracy and adherence to established standards.

• Accomplished precise and timely rollouts by facilitating smooth launches of new Stock Keeping Units (SKUs), including confidential Non-Disclosure Agreement (NDA) devices.

• Reduced global inventory coverage from 12+ to 10 weeks, achieving 85% fulfillment of all DDP Asks for Samsung devices.

• Delivered $1.5M+ boost by selling obsolete inventory in four months through targeted collaboration and innovative outlet exploration.

• Revamped Wingtech's SOP file and CPFR meeting approach, resolving $11K EOL unit backlog, optimizing planning formulas, and orchestrating successful launch of three previously unsuccessful Celero devices.

• Played crucial role in attaining wireless Q4 inventory goal, driving $27.6M reduction in Samsung inventory over year while maintaining healthy channels and adhering to contractual obligations. Combat Brands LLC Lenexa, KS Nov 2016 – Aug 2021 Amazon Channel Manager (Jul 2018 – Aug 2021)

Formulated and executed comprehensive Amazon advertising initiatives encompassing sponsored products, sponsored brands, and display ads. Assessed sponsored campaign metrics and performance by deriving actionable insights to fine-tune marketing strategies. Exercised adept oversight over weekly marketing budget and monthly sales budget for careful allocation of resources. Projected inventory needs by scrutinizing trends, seasonality, vendor lead times, promotional activities, historical sales data, and growth trajectories. Monitored and addressed product reviews while collaborating with product development, procurement, and quality control units for swift remediation. Coordinated with logistics, fulfillment, and customer care divisions to orchestrate punctual order delivery and bolster customer satisfaction. Assumed end-to-end responsibility for inventory turnover, Purchase Order Processing, EDI adherence, and SKU-specific profitability across multiple channels. Delegated and resolved chargeback disputes while liaising with warehouse representatives to uphold impeccable shipping and packaging standards.

• Maintained up-to-date knowledge of Amazon's A9 algorithm intricacies, ranking determinants, communication protocols, and EDI prerequisites to secure enhanced search result rankings, streamlined order processing, and compliant fulfillment.

• Championed escalated traffic and sales figures through continuous process of listing optimization, meticulous catalog upkeep, and impactful promotional efforts.

• Attained delicate balance of managing margins and profitability across diverse channels, encompassing Amazon Vendor, Amazon Seller FBM, and FBA arrangements.

• Mitigated demanding negotiation scenario with Amazon, resulting in mere 1% increase before formalizing agreement, despite initial proposal of 17% annual account cost hike.

• Elevated visibility of listings among top sellers within each category, exemplified by numerous products securing prime positions on first page for broad search terms such as boxing gloves, heavy bag, medicine ball, headgear, and mouth guards. Purchasing Specialist (Aug 2017 – Jul 2018)

Conducted evaluations of market landscapes and delivery systems for understanding present and future material availability. Exercised adept control over purchasing department budgets, orchestrating optimization strategies for resource allocation. Prepared/expedited requisitions and purchase orders for equipment, demonstrating precision and efficiency in procurement processes. Managed vendor relationships and addressed vendor concerns, fostering enduring partnerships built on strong collaboration. Conceived and executed thorough purchasing and contract management frameworks, instating effective instructions, policies, and procedures to streamline processes. Forged strong relationships with international shipping brokers to monitor incoming shipments via ocean and air routes for smooth logistics management. Cultivated robust partnerships with cross-functional collaborators while acting as conduit for vital inventory information to facilitate cohesive decision-making.

• Formulated inventory projections grounded in astute analysis of market trends, year-over-year growth targets, and prevailing inventory turnover dynamics.

• Exhibited proactive initiative by pinpointing cost-saving opportunities in procurement, resulting in 20% increase in container capacity and substantial reductions in landed costs.

• Conducted evaluation of third-party logistics providers, including competitor interviews, culminating in seamless transition to supply chain service, yielding improved invoice transparency, lowered rates, and accelerated deliveries.

• Engaged in close collaboration with IT team to conceive and execute advanced forecasting tool, leading to 60% improvement in forecasting accuracy, and streamlining demand projection workflows. Online Channel Specialist (Nov 2016 – Aug 2017)

Processed Amazon purchase orders, ensuring precision in order acknowledgment codes, management of EDI feeds, and adherence to strict fulfillment and shipping requisites within demanding timeframes. Generated comprehensive sales reports and financial summaries using Excel. Composed bills of lading/commercial invoices, displaying detailed attention in documentation. Monitored customer reviews by assisting with comments and escalating product-related concerns to ensure swift resolutions. Maintained grasp of Amazon's communication guidelines and EDI prerequisites, guaranteeing successful order processing and fulfillment.

• Streamlined statistical data entry and documentation protocols, optimizing efficiency and accuracy across procedures.

• Offered unwavering EDI support for 855 and 856 transactions, ensuring impactful electronic data interchange processes.

• Maintained product listing accuracy through digital catalog updates, enhancing product images, bullet points, and descriptions via Amazon Vendor Central and Magento platforms.

• Achieved 80% success rate in chargeback disputes, resulting in recovery of $30K in charges within 6-month timeframe.

• Pioneered creation of comprehensive training manual, furnishing step-by-step instructions encompassing all operational processes, facilitating thorough knowledge transfer for future transitions before promotion. Additional Experience

Professional Photographer, Tina Michelle Photography, Santa Barbara, CA Kansas City, MO Aug 2007 – Jul 2018 Assistant Manager, Angl Inc, Goleta, CA Jan 2007 – Sep 2009 Education

Bachelor of Arts in Professional Photography Brooks Institute, Santa Barbara, CA

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