Konica Noeum

I am currently looking for a full-time/part-time position while going to

school. I enjoy being around and helping people. I am hard working, i always want to gain new skills. I am a quick problem solver and will always try to support those I work with.

334 Ravelston Ave W

Winnipeg, MB, R2C 1W2

204-***-****

ady55q@r.postjobfree.com

EXPERIENCE

Kashish Cleaning, Winnipeg — Administration

October 2021– August 2023

● Payroll paperwork

● Worked on quickbooks

● Email customers on any issues in a professional matter

● Invoiced customer cleaning services

● Created Bid contracts

Shoe Warehouse, Winnipeg — Sales Associate

January 2020-October 2020

● Helped customers purchase shoes they desire

● Promote the rewards program

● Talked to customers

● handled Cash/Debit

● Used the POS system

● Cleaned the store when needed

● Put away stock

● Organized the store when needed

● Represent the store motto “Happy 2 Help”

● Ordered shoes online for customers

● Had a positive attitude towards staff and customers regardless of the situation.

New Directions, Winnipeg — Support Worker

2018-2019

● Help residents who have mental and/or physical disabilities.

● Make sure that the resident’s home is clean and up to standard.

● Assist residents with daily tasks if needed.

● Prepare meals for the residents.

● Support residents emotionally, physically and socially.

● Handled the resident’s finances to avoid thief.

● Aid the resident’s with their medication.

● Ensure the residents feel comfortable at home and in public.

● Drove clients to doctors appointments, day programs, events and family.

● Help lift and carry residents

● Reported/recorded the residents’ daily behavior, activities and SKILLS

Strong problem solving skills

Works well individually and

part of a team

Emergency First Aid and Basic

Life Support Certified

Adaptable and quick learner

Excellent leadership and

teaching skills

Able to establish a positive

relation with people

Excellent communications

and computer skills

Well organized and

multi-tasker.

Hard working and flexible

Allstate, Winnipeg — Roadside Agent

June 2016-2017

● Responded promptly to customer service calls and inquiries from diverse groups of individuals.

● Identified issues and determined when to appropriately escalate.

● Collected customer feedback and made process changes to exceed customer satisfaction goals.

● Developed and maintained thorough knowledge of regulatory, departmental and company policies.

● Maintained a pleasant and cordial attitude, remaining calm when issues arose.

● Assisted existing customers with policy renewals.

● Provided quick turnaround time when customers called with questions.

● Addressed questions, problems or requests for service or equipment.

● Documented services performed, operations information and dispatch details in the system.

● Arranged for repairs to restore service and schedules.

● Managed communications within assigned territories.

● Scheduled and dispatched daily roadside assistance calls based on caller locations and available employees.

● Juggled multiple projects and tasks to ensure high quality and timely delivery.

● Provided excellent service and attention to customers when face-to-face or through phone conversations.

● Exceeded customer satisfaction by finding creative solutions to problems.

Royal Canadian Air Cadets, Winnipeg/Alberta — Staff Cadet Sept 2010 - June 2015

● Addressed and resolved problems empathetically and professionally in a timely manner.

● Gather and verify all required information for tracking purpose and safety of others.

● Met or exceeded service and quality standards every review period.

● Responsible for verifying cadet movements, paperwork, supply orders, basic medical care, laundry and maintenance.

● Responsible for each and every cadet’s and staff's well being while his or her stay at the training center.

● Conducted fire drills during the day and night every few weeks.

● Ensure the Training Centre maintenance was up to standard.

● Confiscated anything that was probated from the cadets for their and others safety.

● Ensured that no cadet or staff went off base without any permission.

● Enforced rules and regulation when needed.

● Bookkeeping.

● Assisted other staff cadets

● Taught cadets, music, life skills and social skills

.

EDUCATION

Criti Care EMS Academy, Winnipeg— Emergency Medical Responder

Sept 2023-May 2024

Maples Collegiate, Winnipeg— High School Diploma

Sept 2009 - June 2014

References upon request

Contact this candidate