Simarvir Singh

778-***-**** · ady54l@r.postjobfree.com · www.linkedin.com/in/simarvir

***** **** ** ******* **, T3J 0Y7

my multifaceted expertise in various roles, including front-end cashiering with exceptional attention to detail and customer service, management skills demonstrated through team leadership and innovative solutions, and effective sales acumen within diverse industries. With a Bachelor's in Business Administration, I offer a comprehensive skill set in operations, customer relations, and business strategy. My portfolio reflects a commitment to excellence, adaptability, and a track record of exceeding expectations.

KEY COMPETENCIES

Customer Service Mathematical Proficiency Team Leadership Strategic Planning Negotiations Communication

Client relationships Attention to detail Operations management

Product Knowledge Conflict Resolution Organization skill

PROFESSIONAL EXPERIENCE

Green Dolphin maintenance ltd December 2022 -July 2023

Owner/ operation manager

Led Green Dolphin Cleaning Company with a commitment to excellence, driving exceptional service quality and client satisfaction. Pioneered eco-friendly practices, reducing environmental impact while delivering top-notch results. Championed team development, fostering a motivated workforce, and actively contributed to community initiatives.

Accomplishments:

Consistently Exceeded Client Expectations

Innovated Green Cleaning Techniques

Elevated industry standards

Achieved Sustainable Practices

Implemented Advance Cleaning Technology

Built and Motivated High Performing Team

Cultivated Positive client relationships

Received industry recognition

Contributed to local community

Drove business growth

Employer- Ekam Panesar

Vivvion Marketing and Advertising August 2022 -Nov 2022 Sales Manager

Maintained team player spirit to achieve goal for signing-up clients. Spearheaded the development and implementation of subscription video-on-demand over-the-top streaming products displayed in 50 restaurant in Surrey, BC. Improved employee retention by adopting a new internal communications methodology and restructured employee benefits.

Accomplishments:

Have the ability to lead, influence and motivate business owners at all levels.

Hold a customer focused mentality with preferable insight into the business model. Strong proficiency in the use of MS Word, MS PowerPoint, MS Excel, MS Project and MS Visio for reports, analysis, and presentation creation and preparation purposes.

Experience in B2B sales by providing multiple platforms for advertising to business owners.

Proven ability to influence cross-functional teams. Establish and cultivate positive working relationships across the organization.

Detail-oriented with a proven history as a self-starter who can work independently with minimal supervision.

Employer- Harpreet Singh

TELUS Telecommunications Nov 2021 - Sept 2022

Sales Representative- D2D

Approaching Door-to-door as direct selling technique that markets TELUS services to potential customers at their homes. Sets up and demonstrates product, negotiates sale, and completes paperwork. May check up on clients repeatedly. Familiar with Salesforce software tools that help to find more prospects, close more deals, and provide a higher level of service to customers.

Accomplishments:

Manages and coordinates sales activities between team.

Travel with team to different location for creating awareness about cities like Kelowna, Vernon, Armstrong, Nelson and more.

Met existing customers to review current services and expand sales opportunity.

Handled all administrative aspects of the sales including: Completing customers contract. Provided customer with great services and at a more economical price.

Employer - Mary Jane

Loblaws City Market August 2019 – May 2020

Front End Cashier

As a Front End Cashier at Loblaws City Market, I provided exceptional customer service while efficiently processing various payment methods, including cash, checks, credit cards, vouchers, and automatic debits. My role demanded unwavering attention to detail, effective communication prowess, and the capacity to execute transactions seamlessly and with the utmost professionalism.

Accomplishments:

Processing customer purchases efficiently and accurately.

Accepting various forms of payment and providing correct change.

Providing customer service, answering questions, and addressing concerns.

Bagging items and assisting customers with loading.

Managing cash drawer and balancing it at the beginning and end of shifts.

Maintaining cleanliness and organization at the checkout area.

Informing customers about promotions and loyalty programs.

Assisting with returns and exchanges according to company policies.

Following procedures to prevent fraud and ensure accurate transactions.

Communicating effectively with customers and colleagues.

Employer – Mack Dalla Lama

FreshCo., Richmond, BC April 2019 – July 2019

Front End Cashier

Being a Cashier has given me skills of a combination of technical, interpersonal, and organizational abilities that contribute to the efficient and customer-focused operation of the checkout process.

Accomplishments:

Processing customer purchases efficiently and accurately.

Accepting various forms of payment and providing correct change.

Providing customer service, answering questions, and addressing concerns.

Bagging items and assisting customers with loading.

Managing cash drawer and balancing it at the beginning and end of shifts.

Maintaining cleanliness and organization at the checkout area.

Informing customers about promotions and loyalty programs.

EDUCATION

Yorkville University- New Westminster, BC

Graduated in BBA- specialised in Project Management

University of Fraser Valley- Chandigarh, India BCIS- 1 year

NPS- Chandigarh, India

10+2 in Commerce

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