NATHAN E ROLLINS

***** * ***** *****

Aurora, CO 80014

218-***-****

ady53d@r.postjobfree.com

OBJECTIVE

To obtain a position in information technology which makes use of my hardware and software troubleshooting experience.

JOB HISTORY/DUTIES

Information Technology

HCL Technologies

330 Potrero Ave, Sunnyvale,

California 94085

Start Date: 01-08-2019 End Date: 10-14-2022

Responsible for providing technical services including desktop administration, Server Administration, and new technology integration. At HCL we used many remote tools to VPN into user’s computers to remotely diagnose and repair software and hardware issues. Remote Desktop, Remote Assistance as will as Citrix desktops. We had many tools to access and help the end user. At HCL I was based at a paper mill with over 300 PC-Laptop systems where I was first point of contact for most issues. Information Technology, Video Producer

Itasca Community Television

Grand Rapid, MN

Start Date: 03-03-2008 End Date: 01-05-2019

Responsible for providing technical services including desktop administration, Server Administration, Web Development, Video Production, and new technology integration. At ICTV I was the only point of contact for any Server, Web, and PC Issues. At ICTV we kept in-house broadcast servers where I was on call for any issues. I maintained and developed the webserver as well as the editing stations Senior Service Technician

COMPUTER ENTERPRISES

Grand Rapids, MN

Start Date: 2006 End Date: 2008

Responsible for providing technical services including desktop administration and system integration services for business. Desktop Support. At Computer enterprises I was the face-to-face contact to end users weather it be a sale of a new Server or PC. I was also face to face tech for any end user issues.

ENGINEER

KOZY KMFY RADIO

Grand Rapids, MN

Start Date: 2006 End Date: 2013

Responsible for Radio Broadcasting local sports. This was a part time job only during sports season. EDUCATION

DEGREE: High School Diploma

Major: General

North High School, MN

Date Completed: 1994

ADDITIONAL SKILLS

Working knowledge in Windows 2000, XP, Vista, Windows 7, windows 10, windows 11, Server 2003 and Server 2008, Microsoft

Exchange and Active Directory and VMware. Working knowledge of web design and development, working knowledge of Adobe CS Editing Software. Service Ticketing systems (Service Now), Skype, Teams and many other proprietary software

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