Customer Service Call Center
Resume:
Demonaca Taylor
My Resume
Montgomery, AL *****
ady531@r.postjobfree.com
I have over 20 years in customer service
Authorized to work in the US for any employer
Work Experience
Manager/Key Holder
At Home The Home Decor Superstore - Montgomery, AL April 2022 to Present
I do manager overrides I condition the store I do whatever I’m told as a manger and I also make sure my team good
Cashier/Customer Service
Roses Discount Stores - Montgomery, AL
June 2021 to Present
I use cash register wit great customer service.
Fl salad
Jim 'N Nick's Bar-B-Que - Prattville, AL
October 2020 to Present
Make salads prep salad line and expo
Front Line Cashier
Sam's Club - Montgomery, AL
January 2022 to May 2022
Use cash register had take every thing out of buggy and cart and place it on black belt ring it up had to scan membership card and after scanning everything had to place back in cart Cashier and Barista
BAPTIST SOUTH HOSPITAL - Montgomery, AL
September 2021 to November 2021
Make drinks and use cash register and work in cafe as retail cashier Lead representatives
Subway - Waugh, AL
August 2020 to October 2020
Opened the store
Barista/Cashier
Chart wells higher ed - Montgomery, AL
March 2019 to May 2020
Made drinks, use register, customer service and closed the store Barista/Cashier
Aramark - Montgomery, AL
June 2016 to February 2019
I make drinks, use register, customer service, stocked, close store Production Line Worker
Panera Breads - Montgomery, AL
June 2013 to September 2015
I worked every position
Education
High school diploma
The Bridge Academy - Selma, AL
August 2022 to September 2022
High school diploma or GED in General Studies
Jefferson Davis High School - Montgomery, AL
August 1997 to May 2000
Skills
• Cash Handling (10+ years)
• Cashiering (10+ years)
• Cleaning Experience (5 years)
• Food Preparation (8 years)
• Food Service (10+ years)
• Packaging (3 years)
• Warehouse Experience (3 years)
• Barista Experience (5 years)
• Coffee Experience (5 years)
• POS
• Shift Management
• Commercial Cleaning
• Customer service (10+ years)
• Retail Sales (3 years)
• Food Production
• Restaurant experience
• Guest services
Assessments
Customer focus & orientation — Completed
October 2021
Responding to customer situations with sensitivity Full results: Completed
Front desk agent (hotel) — Completed
July 2021
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Completed
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
May 2020
Identifying and resolving common customer issues
Full results: Proficient
Call center customer service — Completed
September 2021
Demonstrating customer service skills in a call center setting Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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