Customer Service Specialist

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SANDRA

LOGAN

= *************@*****.***

% 707-***-****

Raytown, MO 64138

SKILLS.

+ Till Counting

+ Price Verifications

+ Coaching and Mentoring

+ Product Knowledge

EDUCATION

Hogan Senior High

Vallejo, CA + 06/1989

High School Diploma : Basics

2:04 PM 993% a)

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PROFESSIONAL SUMMARY.

Committed and hardworking Customer Service/Cashier with experience

processing transactions and assisting customers. Dedicated to resolving

issues, answering customer questions and ringing up customers.

Creative problem-solver versed in customer service. Punctual and

honest Customer Service Specialist with solid background in Fast Paced

environments. Satisfies customers with exceptional service. Uses slow

periods effectively to stay on top of daily chores while pursuing

‘opportunities to help team improve service and reduce waste.

Organized and dependable candidate successful at managing multiple

priorities with a positive attitude. Willingness to take on added

responsibilities to meet team goals.

WORK HISTORY

WinCo Foods - Cashier

Vacaville, CA + 07/2015 - 10/2019

+ Greeted customers entering store and responded promptly to

customer needs.

+ Built relationships with customers to encourage repeat business.

+ Operated cash register for cash, check, and credit card transactions

with excellent accuracy levels.

+ Worked flexible schedule and extra shifts to meet business needs.

Crossmark - Event Specialist

Vacaville, CA + 05/2014 - 07/2015

+ Interfaced with clients to understand event objectives.

+ Upheld best practices for budgeting, projects, timelines and

presentations while developing detailed planning strategies.

+ Managed event logistics and operations.

‘Murdoch's Ranch And Home Supply - Lead Cashier/ Backup

Bookkeeper

Evanston, WY + 02/2006 - 08/2013

+ Processed payments effectively and accurately handled cash, credit,

debit and personal check transactions.

+ Performed store opening, closing, and shift-change actions and kept

accurate shift-change logs.

+ Processed both cash and card purchases and returns.

+ Trained, mentored, and developed new cashiers with positive and

‘encouraging techniques to maximize performance and team

contributions.

Walmart - Customer Service Manager

Vallejo, CA » 07/1997 - 10/2005

+ Resolved customer complaints while prioritizing customer

satisfaction and loyalty.

+ Took ownership of customer issues and followed problems through to

resolution.

+ Trained and regularly mentored associates on performance-oriented

strategies and customer service techniques.

+ Actively listened to customers, handled concerns quickly and

escalated major issues to supervisor.

Contact this candidate