Administrative Assistant Customer Service
Resume:
Kathleen D Diaz
Stella, NC *8582
************@*****.***
Education: International School or Kenya, Nairobi, Kenya grad 9 & 10 The Grier School, Tyrone, PA received High school Diploma. Carteret Community College, Morehead City, NC 28587 Associates in Arts (3.80 GPA). Experience:
04/12/2019 - Present
Emerald Isle Realty 252-***-****
Title: Administration and Billing.
Direct Supervisor: Cheryl Palmer
Title: Administrative/billing/dispatcher for maintenance office. Build report with homeowners and guest to resolve maintenance issues when they arise. Dispatch drivers, to address maintenance issue, dispatch vendors for maintenance issues. Process weekly vendor invoices to pay vendors in a timely manner. Act as liaison, between, homeowners, guest and vendors. 02/16/2008 – 04/12/2019 252-***-****
Lowe’s Home Improvement
401 W.B McLean Blvd.
Cape Carteret, NC 28584
Supervisor: Lisa Lacy
Title: Cashier, Head Cashier and Window and Wall Representative. Fill the cash registers every morning with the correct till amount. Directed other cashiers
Schedule lunches and breaks
Security & loss prevention
Down stocked merchandise to keep store neat and easy to shop Maintain parking lot free of carts.
Ordered special order blinds.
Cut in stock blinds and window coverings.
Tracked orders and notified installers when product was ready to be scheduled for install. Processed sales at the cashier, processed returns when deemed necessary. 01/06/06 – 07/15/07
ERA Tetterton Management Group 252-***-****
515 Atlantic Beach Causeway
Atlantic Beach, NC 28587
Supervisor: Diana Hopkins
Title: Administrative Assistant
Prepared all homeowner’s property management correspondence for 15 properties. Acted as liaison between, maintenance, homeowners, and staff to resolve issues. Prepared 20 to 30 New Homeowners packages per month. Developed and implemented excel program to assist in tracking HOA violations. Filed Correspondence
Attended annual homeowners’ meetings & recorded minutes. Special Skills: Speak Read and Understand Spanish, Personable Personality, Well-traveled, customer service.
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