Quality Control Continuous Improvement
Resume:
ROBERTD D. NEUTZ
*******.*****@*****.***
Jacksonville, FL. 32221
QUALIFICATION SUMMARY
Accomplished manager that’s flexible, goal oriented, and team driven with demonstrated success in the military and civilian sector. Strongly believes in leading through example especially with safety and continuous improvement initiatives. Past experience enhances ability to ascertain and analyze business needs, forecast goals, streamline operational processes, and envision new concepts utilizing business KPI's. Excellent communication and interpersonal skills serves as the foundation to effectively oversee multifaceted operations, tight product processing schedules, meet established deadlines, collaborate, negotiate, and maintain positive partnerships. Coordinated large-scale supply chain and logistics requirements while maintaining inventory, quality control, and safety compliance. Outstanding research, analysis, and problem-solving technical skills allow me to the ability to when to adjust or tweak a production plan or create a new model to achieve a safer, better quality, and financially responsible product.
AREAS OF EXPERTISE
Level of Repair Analysis (LORA) Data Collection and Reporting Financial Research and Cost Analysis Analytical
Excellent Communication Skills Maintenance Management Corrective Action Debriefs Continuous Improvement Applications
Personnel Development and Team Building Quality Management Aviation engine, airframe and electrical repair
PROFESSIONAL EXPERIENCE
URS/AECOM
Site Supervisor at Navy Flight Training School 2014-2019
Responsible for providing the US Navy safe and flyable aircraft to train pilots and aircrew on P-3 and P-8 aircraft. We provided technical support through scheduled and unscheduled maintenance, aircraft launch and recovery, pre and post flight aircraft inspections, corrosion control, ordnance/explosive handling, tool issue and receipt, hazardous material program, quality audits and inspections, OSHA safety compliant program, and proper documentation of all qualifications and certifications for 160 employees.
Ensured site was AS9100 compliant that focused on continuous improvement through out the site.
WYLE
Level of Repair and Cost Analyst 2013-2014
Utilized the Level of Repair Analysis (LORA) process to analytically influence decisions on system design and maintenance planning for customers using economic and non-economic models producing enhanced maintenance and cost models on Mine Resistant Ambush Protected (MRAP) vehicles.
Analyzed and organized failure rate, use, cost of repair, and supply cost data to review, refine, and revise maintenance concepts.
Prepared and reviewed Excel spreadsheets for accuracy prior to software computation.
Assisted in data collection training for the LORA team which provided more consistent input data, feedback, and customer reports.
FLIGHTSTAR AIRCRAFT SERVICES
A&P Mechanic 2011-2012
Performed heavy maintenance checks and major components replacement on Boeing 727, 737, 757, and 767 aircraft.
Performed daily line maintenance operations and inspections, to include plane handling, servicing, and troubleshooting.
UNITED STATES NAVY
Electrician and maintenance supervisor 1988-2011
Electrician 1988 thru 2001
Inspect, diagnose, and troubleshoot avionics and electronic systems on Navy aircraft to include power generating and control, engine, and airframe systems. Additionally, performed daily line maintenance operations and inspections, to include plane handling and aircraft moves.
Diagnose system problems with the use various electronic and avionics test equipment.
Inspect, diagnose, and repair aircraft wiring systems to include single conductor, coax, shielded and non-shielded wiring, electrical connections, contacts, and connectors.
Remove, replace, and install discrepancy-causing components such as switches, relays, wiring harnesses, control units, circuit breakers, radios, antennas, indicators, terminal boards, and lighting systems.
Performed multiple levels of repair on electronic, electrical, mechanical, electro-mechanical, electro-hydraulic and pneumatic equipment used in production and maintenance of naval weapon systems.
Performed maintenance and quality control inspections utilizing required technical manuals.
Maintenance/Quality Control Manager 2002 thru 2011
Managed 400 employees performing scheduled and unscheduled maintenance functions supporting 30 aircraft for pilot and aircrew training activity.
Qualified to release aircraft safe-for-flight on four different model aircraft and coordinated the scheduled and unscheduled maintenance effort required to support high tempo operations in multi-site detachments throughout the world.
Reviewed reports with quality assurance, production, management, and engineering personnel to solve work-related problems and prepare department debriefs and ensured safety of flight for all assigned aircraft.
Analyzed incidents, data, and test results of aircraft failures, accidents, and personnel injuries for root cause and to diagnose the nature of problems in order to determine contributing factors. Recommended appropriate preventative and corrective actions and produced comprehensive lessons learned documents for leadership support, training, and reference.
Responsible for the management of 39 Naval Aviation Maintenance Programs and all scheduled and unscheduled maintenance functions for fixed and rotory aircraft. Ensured the training, qualification, certification and documentation was consistent for all mechanics being deployed overseas.
Reviewed aircraft log books, quality control instructions, assembly specifications, and technical manuals to determine method to conduct inspections and tests, sequence of operations, and work assignments.
Managed the production efforts of 860 military and civilian personnel processing an annual average of 160,000 critical components repaired with a value of $3.4B while managing repair Depot facility.
Established work priorities, approved requisitions, coordinated purchasing for all supplies and services, and performed duties as primary liaison for 43 supported activities to determine appropriate corrective actions as necessary.
Ensured that all service bulletins and technical manuals were reviewed and maintained.
Directed and implemented various LEAN/SIX SIGMA practices throughout the production department that resulted in a 32 percent repair backlog backlog.
Responsible for the development of quantitative and qualitative analysis methods, reports, charts/graphs for documentation and reporting, databases and data strategies using MS Access programs and Excel spreadsheets to implement systems for managing production, maintenance, trending, and analysis.
Coordinated and tracked the Production Implementation Plan, consisting of over 600 interdictions processed annually between civilian and military maintenance teams creating a $3.6M in cost avoidance in one year.
Responsible for an annual $1.7M Aviation Fleet Maintenance material budget.
QUALIFICATIONS, CERTIFICATIONS & EDUCATION
Bachelors of Science in Business management, University of Phoenix.
Associate of Arts in Aviation Technologies, University of Phoenix.
Airframes and Power Plants licenses.
Federal Communications Certification.
Micro and Miniature circuit board repair technician.
Forklift operator
Completed Boeing 737 New Generation FAM and differences course
Current Secret security clearance.
CAREER DEVELOPMENT
Level of Repair and Cost Analysis data collection and analysis
Military Employment Equal Opportunity Advisor
Aviation Maintenance Management Training
Aviation Supply and Maintenance Material Management
Quality Control
Total Quality Leadership/Management
Six Sigma training
Greenbelt Training
LEAN
Aviation Electrician
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