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Customer Service Equipment Operator

Location:
Victoria, BC, Canada
Posted:
August 23, 2023

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Resume:

Subhan Noor

Victoria BC Canada

ady50m@r.postjobfree.com

236-***-****

SUMMARY

Highly motivated and experienced equipment operator and office In charge seeking a challenging role in an airport environment. Possessing a strong work ethic and a commitment to safety, I am dedicated to providing efficient and effective operation of various types of heavy equipment including loaders, busses, and heavy vehicles. With a proven track record of working effectively in fast-paced environments, I am able to adapt quickly to new challenges and work collaboratively with teams to ensure optimal performance. My goal is to utilize my skills and experience to contribute to the success of the airport operations and provide excellent service to customers. CARRER HISTORY

1. Customer service Dubai Airport 2014 - 2017

Responding to customer inquiries within company hours

Troubleshooting tech problems

Handling complaints to building strategies for improving the overall customer experience and fostering loyalty.

Making the customers happiness as top priority

2. Equipment Operator Dnata Emirates Airline 2017- 2023 Main Responsibilities:

1. Operate heavy equipment to move cargo, baggage, and other materials around the airport 2. Perform routine maintenance on equipment to ensure that they are in good working condition 3. Inspect equipment before each use to ensure that they are safe to operate 4. Follow all safety procedures and guidelines when operating equipment 5. Report any equipment malfunctions or safety hazards to the appropriate supervisor 6. Maintain accurate records of equipment usage and maintenance 3. Office Incharge ( Ali Bin mehbob Rent A car) 2009- 2012 Main responsibilities

1.Managed a team of 6 employees including mechanics, drivers, and administrative staff. 2. Coordinated inventory management and replenishment, ensuring adequate stock of rental cars, parts, and supplies.

3.Oversaw maintenance and repair of rental cars and garage equipment ensuring timely service and cost-effective solutions.

4. Processed customer payments and managed accounts receivable and payable. 5. Handled customer queries and complaints ensuring timely resolution and excellent customer service.

6. Prepared reports on sales, expenses, and profits and made recommendations for improvements in operations and finances

ACADEMIC BACKGROUND

High school Diploma 2002– 2004

Government High school Saddu

Certificate course in computer science ( Ms office) 2007 – 2008 Quaid-E-Azam Institute of computer science

SKILLS

Strong communication skills

Patient, optimistic, hard working

Good team player, relationship building, Good team player

MS Office knowledge

Expert knowledge of Edmodo, Zoom,ISAMS, Mograsys, Microsoft Teams LINGUISTIC ABILITY

English Excellent

Urdu /Hindi Excellent

Arabic Fluent

Pashto excellent

PERSONAL SNIPPETS

Status Open work permit

Father name Noor Ullah jan

Nationality Pakistan

Passport no AC5046364

Date of birth 01-04-1987



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