Tiffany Johnson

***** ***** ****** *****, ******* CA 92336

Cell: 909-***-**** - ady50h@r.postjobfree.com

Summary

Highly experienced and dedicated Registered Nurse with extensive clinical and inpatient care experience combined with administrative oversight and staff leadership. Results-oriented management skills with a strong ability to communicate effectively using technology and verbally in various patient care and non-clinical settings. Takes a proactive team approach in identifying potential barriers and providing innovative solutions by setting the example as a change agent while improving standards of care.

Skills

● Proactive in problem solving by identifying issues and providing innovative solutions beneficial to all stakeholders

● Exceptional capacity to multi-task with prioritization in meeting established timelines

● Skilled communicator with the ability to motivate multidisciplinary staff with a commitment to patient- focused care

● Change Management approach and strategic thinking skills in the development of Process Improvements

● Comprehensive knowledge of Medical and Psychiatric Nursing in both inpatient and outpatient settings

● Proficiency with The Joint Commission, Centers for Medicare/Medicaid Services, American Correctional Association, and the Accreditation Association for Ambulatory Health Care quality measures

● Advanced computer skills to include Microsoft Office Suite, Outlook, Word, Excel, Power Point, TEAMS, and EPIC Accomplishments

● Improved daily productivity by reducing the nursing shortage and reliance on Per-Diem staff by combining vacant part time FTEs to create FT RN FTEs

● Developed a self-directed STI screening process to allow asymptomatic students to request routine screenings online thus increasing provider appointment availability for other visit types

● Served as the American Correctional Association liaison for healthcare and ensured compliance throughout the institution, which produced a successful campaign and first-time accreditation

● Implemented processes and procedures for the Diabetic Self-Teaching program and the Medication Assisted Treatment for all inmate-patients that volunteered and met the established criteria

● Served as an ECHOS- Change Ambassador and resource for the electronic medical record

● Responsible for implementing new access to care services to Riverside County: Covid screening,Code Met, Ostomy, Pain Management, Worker’s Compensation, Dentention,and Orthopedic services ` Experience

Assistant Nurse Manager-May 2022 to May 2023

Kaiser Permanente-Oakland,CA

Managed clinical daily operations for Telemetry/Stroke, and Medical Surgical units by overseeing patient care objectives, unit specific protocols, policies and procedures. Active and daily participation in staff development by being a resource and assisting with patient care to balance unit work loads. Ensured competent and evidenced based nursing practices were delivered for optimal patient care outcomes. Daily monitoring of Quality metrics including patient rounding and resolving patient concerns, conducting routine quality improvement and nursing standard audits, and collaborating with Senior Leadership, Physicians, Public Health and Quality Assurance departments. Reviewed patient records for appropriate admission placement and bed control. Managed scheduling of nursing staff to ensure the highest quality of care was delivered in compliance with the Nurse Practice Act, federal, state, and local requirements. Supervised staff adherence with policies and procedures that supported the unit and organization’s goals. Implemented unit readiness protocols in preparation for The Joint Commission Survey.

Registered Nurse-November 2021 to Present

CareRev-Los Angeles, CA

Provides direct patient-centered care for MedSurg/Tele patients and Covid19 positive patients. Including but not limited to medication administration via oral, IV, IM and subcutaneous routes. Administer and observe effects/reactions to IV fluids TPN, and blood transfusions. Monitor for changes in patient's conditions, collaborate with physician, and multidisciplinary team members to implement a plan of care for optimal patient care outcomes. Provide patient education in regard to disease processes and refer to resources when applicable. Nurse Coordinator-October 2018 to December 2021

Riverside University Health Systems-Moreno Valley, CA December 2019-2021, in an effort to support staffing shortages, floated to Inpatient MedSurg/ Tele units 2-3 times a week providing direct patient care and/or acting as charge RN. Performed Covid19 testing and administration of Covid19 vaccinations. Provide patient education, available resources, quarantine and infection control protocols to patients and staff who tested positive for Covid19. Lead coordinator and responder for Rapid Response and Code Met Teams. Responsible for leading, coordinating, and evaluating multidisciplinary care teams within the Ambulatory Care Clinics. Plans, organizes, and directs the activities of nursing staff to maintain clinic efficiency. Analyzes clinical nursing needs of specialty care clinics in terms of personnel, medical equipment and supplies; identifies opportunities for improvement in nursing operations and healthcare delivery. Participates in the quality improvement and clinical research activities related to achieving high quality care patient outcomes.Applies management principles in utilizing new developments in evidenced-based practices. Establishes and implements corrective action plans, policies and procedures to ensure regulatory compliance. Provides ongoing assessments of medical records and departmental reports. Provides regulatory and accreditation updates to senior leadership. Act as the RUHS liaison to accrediting, state, federal and other regulatory organizations and maintain continuous readiness for potential surveys. Clinical Nurse Manager/Preventive Health Consultant-Full Time March 2017 to October 2018 University of California, Riverside Riverside, CA Provided direct supervision to a team of nursing and patient support staff members which consists of Registered Nurses, Licensed Vocational Nurses, and Medical Assistants. In conjunction with the Chief physician supervises and oversees clinical care operations of 6 mid-level providers which include Nurse Practitioners, Physicians, Physician Assistants. Primary responsibility for real time management of daily clinical operations, management of medical home model implementation, coordination of services, patient flow, ensures appropriate staffing, and the integration of patient care and support functions within a primary care, triage, and ambulatory care clinic. Oversees all training and development, including performance evaluations and disciplinary actions. Collaborates with Chief Physician and Executive management in analyzing, developing, and implementing process improvement practices while providing fiscally responsible and patient-focused care. Establishes nursing standards, develops nursing protocols and procedures, and acts as a clinical nursing resource. Ensures Accreditation compliance and participates in Disaster Planning, executive management decision making and strategic planning. Primary responsibility is ensuring compliance with the Infection Control Program, Clinic expense tracking, and collaborates with campus partners to assure seamless delivery of healthcare services to our student population.

Supervising Registered Nurse II-Full time January 2008 to March 2017 California Correctional Health Care Services Chino, CA Provided direct nursing supervision to a team of 23 consisting of Registered Nurses, Licensed Vocational Nurses, Psychiatric Technicians, and Certified Nursing Assistants in medical and psychiatric inpatient, outpatient, and specialty care clinics. Streamlined daily operational procedures to ensure appropriate staffing ratios, improve efficiency and patient care outcomes. Conducted quality improvement audits and reviews to identify areas of training and process improvement needs. Ensured daily collaboration with staff, executive healthcare members, and custody in an effort to improve operational procedures by identifying and minimizing potential barriers to healthcare access. Ensured daily compliance with established standardized procedures and policies. Was a catalyst for positive change by providing ongoing training to staff on departmental policies and process improvement plans. Managed and served as a resource to nursing staff in Emergency response, Treatment and Triage areas, Reception and Receiving, Mental Health Crisis beds, and Primary Care clinics. Education and Training

Bachelor of Science: Nursing, 2017

University of Phoenix - Ontario Learning Center Ontario, CA, United States Associate of Applied Science: Nursing, 2003 Excelsior College Albany, NY

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