Bertina Bell, LSW

ady509@r.postjobfree.com 612-***-**** Robbinsdale, MN

LSW Specializing in advocating for victims of domestic abuse/Mental Health/ Homelessness

Licensed professional with a passion and calling to help those involved facing domestic abuse situations/ mental health / Homelessness/Guardianship

Expertise providing case management, advocacy, and outreach services within this specialized field.

EXPERIENCE

Volunteer Of America Minnesota of America, MN Jan 2023 -July 2023

●Maintain confidentiality of records relating to clients' treatment.

●Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships.

●Collect information about clients through interviews, observation, or tests.

Identify or contact members of high-risk or otherwise targeted groups, such as members of minority.

Direct Home Health Care Minneapolis, MN 2023-present

PCA

Direct Home Health Care Minneapolis, MN 2017-present

Supervisor

Develops the Care Plan, using the assessment as a foundation

Train, evaluates and oversees the individual personal care assistant, Home HM

Maintain confidentiality of records relating to clients' treatment.

Documentation of Client and Worker

Present quality services through a person-centered approach

Professional Guardian Minneapolis, MN 2017-2022

Positively influence the lives of people who are mentally disabled.

Attend annuals, and give a yearly report of appointed person

Physical location of where the individual lives

Day-to-day decisions for the individual’s welfare such as cooking and food decisions, grooming, housekeeping, shopping for clothes and other items and transportation

Deciding whether special nursing care or home health care is necessary, especially when the individual is an elderly person

Making medical and dental health care decisions

Tubman, Minneapolis, MN 2015 - 2017

Women & Family Advocate

●Maintain confidentiality of records relating to clients' treatment.

●Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships.

●Collect information about clients through interviews, observation, or tests.

●Identify or contact members of high-risk or otherwise targeted groups, such as members of minority populations, low-income populations, or pregnant women.

●Keep records or prepare reports for owner or management concerning visits with clients.

●Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required.

●Refer clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply.

People Inc., Mental Health Services Minneapolis, MN 09/14 – 10/15

Case Manager

●Counseled clients in individual or group sessions to assist them in dealing with substance abuse, mental or physical illness, poverty, unemployment, or physical abuse.

●Monitored, evaluated, and recorded client progress with respect to treatment goals.

●Collaborated with counselors, physicians, or nurses to plan or coordinate treatment, drawing on social work experience and patient needs.

●Referred patient, client, or family to community resources for housing or treatment to assist in recovery from mental or physical illness, following through to ensure service efficacy.

●Modified treatment plans according to changes in client status.

●Educated clients or community members about mental or physical illness, abuse, medication, or available community resources.

●Assisted clients in adhering to treatment plans, such as setting up appointments, arranging for transportation to appointments, or providing support.

●Increased social work knowledge by reviewing current literature, conducting social research, or attending seminars, training workshops, or classes.

●Performed administrative support tasks such as proof-reading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.

Tubman Minneapolis, MN 09/05 – 06/14

Case Manager/Legal Advocate/Women’s Advocate/Outreach Coordinator/Inter & Volunteer Lead

●Collaborated with other professionals to evaluate patients’ medical or physical condition to assess client needs.

●Advocated for clients or patients to resolve crises.

●Referred patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placements or education.

●Investigated child abuse or neglect cases and take authorized protective action when necessary.

●Counseled clients and patients in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life.

●Planned discharge from care facility to home or other care facility.

●Monitored, evaluated, and recorded client progress according to measurable goals described in treatment and care plan.

●Modified treatment plans to comply with changes in clients’ status.

●Identified environmental impediments to client or patient progress through interviews and review of patient records.

●Organized support groups or counseled family members to assist them in understanding, dealing with, and supporting the client or patient.

●Met with prospective landlords and tenants to show properties, explain terms and rules of occupancy, and provide information about local areas.

●Assist with Safety Plans / Case Plans / FVW

LICENSING

LSW LICENSED SOCIAL WORKER, STATE OF MINNESOTA, 2015

EDUCATION

Master Center of Joy School of Ministry

B.A. CHRISTIAN THEOLOGY

Certificate, Community Health Worker

A.A.S., HUMAN SERVICES

CERTIFICATE, HUMAN SERIVCES

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