ady4yw@r.postjobfree.com
BRETT OLDHAM
SUMMARY OF QUALIFICATIONS
Top-performing Restaurant Executive with the Midas touch, turning each run-of-the-mill establishment into an oasis of hospitality, producing highly profitable, award-winning restaurants. Passionate, inspirational leader who motivates people and empowers them to excel. Successfully build and develop hourly, management and executive teams to deliver outstanding results – sparkling clean restaurants, delicious cuisine, and hospitality-driven staff. Increase profitability while elevating quality and ambiance.
AREAS OF EXPERTISE
PROFESSIONAL EXPERIENCE
TC4 &CO. – AUSTIN, TX
VICE PRESIDENT OF OPERATIONS 7/9/2020- 8/15/2021
Director of Training, Director of Catering, Operations Manager, and 3 Area Directors as direct reports. Oversaw 4 separate concepts – 13 restaurants, roughly $55M in sales.
Key Accomplishments:
• Improved same store sales, EBITDA, and guest feedback scores within two months.
• Improved Operations by going back to the basics and hiring passionate/dedicated individuals into leadership positions. SSS increased by 5% and EBITDA improved from less than 5% concept wide to 16% within 60 days.
• Promoted to VP of Operations within first 60 days of employment at TC4.
• Developed a PEOPLE FIRST culture, consistently rewarded positive performance, and created a friendly yet competitive atmosphere, leading to higher profitability. OLDHAM REAL ESTATE – AUSTIN, TX
OWNER AND PRINCIPAL 2013 - Present
Attracted and hired top quality talent while establishing structure, processes, and procedures. Key Accomplishments:
• Helped build sales from $13M per year to over $35M per year within first 2 years.
• Named as a Top 25 Agent and an Austin Business Journal Award winner (2011- present).
• Named as an Austin Platinum Top 50 Real Estate Agent/Team (2015-present). FIRED UP, INC. – AUSTIN, TX
VICE PRESIDENT OF OPERATIONS (2008-2013) 1996 - 2013
• Supervised 15 Area Directors, Director of Training, Director of Recruiting, Director of Special Operations, and Director of Catering.
• Lowered management turnover rate by 60 basis points across the Company.
• Oversaw development of new catering program that increased per restaurant average sales from 2% to 7+%.
• Senior Operations Management
• Restaurant Turn-Arounds
• Process Improvement
• P & L Management
• Restaurant Openings
• Brand & Culture Champion
• Strategic Planning
• Succession Planning
• Troubleshooting
• Cost Controls
• Performance Analysis
• Supply Chain Management
BRETT OLDHAM
PROFESSIONAL EXPERIENCE
FIRED UP, INC. – AUSTIN, TX
Regional Operations Director, Austin, TX (2007-2008)
• Direct oversight of 5 Area Directors
• Rapid elevation of our region’s standards, sales and overall performance led to my promotion to Vice President of Operations.
Director of Special Operations, Austin, TX (2006)
• Identified action plans for operational improvement.
• Assessed root cause of problem areas, effectively implemented action plans, and followed up to ensure desired outcomes were met and maintained.
Director of Kitchen Operations, Austin, TX (2004-2006) This position was created specifically for me based on my previous contributions to operational improvements.
• Headed the Operational Excellence Road Show Leadership Team – effectively rolled out OER to entire team of management, directors, and owners.
• Implemented a 3rd party food safety & sanitation program; audit score averages increased from 72 to 91 within 60 days
– the fastest increase of Operational Excellence standards in the Company’s history.
• Brought in a 3rd party food costing solution company (ideal vs actual) to address food cost + provide SOPs for the Company. The Company average started at a 2.0% IVA; within 3 months the average Company IVA was lowered to a
.3% - .5% across the board, with a savings of over $1M in a 12 month period.
• Collaborated with Executive Chef on quality controls, efficiency and perceived guest value, saving over 75 basis points over a few years and .5% in kitchen labor without sacrificing food quality. Area Director, Houston, TX (2001-2004)
• Responsible for the operation of 9 Houston area restaurants.
• Developed and promoted 5 GMs and 1 bartender into Area Directors of the Company within 3 years.
• It was an honor to be named Area Director of the Year. General Manager and Managing Partner, College Station, TX (1999-2001)
• First General Manager to record a million dollars in profit within a 12-month period for Carino’s Italian Kitchen.
• Managing Partner of the Year (2000).
• Led a strong, cohesive team, resulting in the highest volume opening in Carino’s Italian Kitchen history.
• Restaurant became a breeding ground for development and promotions throughout the company, where 19 of my team members were promoted to Manager, General Manager, and Area Director positions. EDUCATION
Texas A&M University and Colorado State University, completing coursework with a concentration in sports medicine. COMMUNITY INVOLVEMENT AND VOLUNTEER WORK
Actively involved with surrounding communities since 2005.
• Volunteered for food drives, charitable contribution programs, Oak Hill 4-H.
• Currently volunteer for Closings that Care, Christmas Tree Clean Up, Austin Food Bank and Austin Rodeo.