Customer Service Provider

Briona Graham

Washington, DC ***** ***************@*****.*** 202-***-****

Career Highlights

Highly Qualified Customer Service Provider with 5+ years’ Restaurant experience including Cooking, Serving, Food Preparation and Bussing; 2 years’ experience in Nursing and Home Care fields

Work Experience

SNAG Work Washington, DC July 2018 – Present

Cook / Server

Managed a variety of restaurant positions including host, cashier, and server

Assisted customers with the ordering and checkout

Answered questions pertaining to menu items and provided cash change and receipts when necessary

Helped prepare food orders and ran orders to dine-in customers

DC Convention Center Washington, D.C. Jan 2016 – Jan 2018 Cook

Assisted the top chef in meal preparation and cooking for large events including banquets and weddings

Prepped foods by cutting and sauteing vegetables and creating appetizers and entrees for up to 3,500 guests a day

Helped with the cooking of different menus and menu items each week, including soups and meats

Cleaned kitchen during and after all shifts, maintaining a organized and sanitary workspace

Took inventory of kitchen to ensure food and cleaning products were properly stocked

Target Washington, DC March 2015 – Dec 2016

Cashier

Responsible for all monetary transactions in the form of cash, check, or credit card

Assisted patrons in check out for food and other purchases

Scanned items, provided proper change, and ensured the cash register was balanced

Nursing & Rehab at Home Washington, DC Jan 2012 – Jan 2014 Housekeeper

Performed cleaning services in a hospital setting including pulling the trash, changing bed linens, mopping floors, wiping down surfaces and walls

Always greeted customers in a positive and friendly manner while cleaning

Cleaned larger areas and rooms such as hallways and bathrooms

Education and Certifications

Ballou STAY Opportunity Academy Washington, D.C. 2013 – 2014

Cosmetology Licensure

CPR & First Aid Certification 2016

Food Handler’s Certification 2017

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