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Certified Nurse Customer Service

Location:
New York, NY
Posted:
August 22, 2023

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Resume:

Ja'Nya LaRoss

**** ****** ***

Bronx, NY *****

Telephone: 929-***-****

EMAIL: ady4yc@r.postjobfree.com

Objective: A driven Certified Nursing Assistant (CNA) with hands on experience in residential care setting is seeking a position in a professional healthcare organization that will allow me to expand my knowledge in the medical field, assist in operational needs and genuinely care for those that are not able to care for themselves Education:

March 2019 Wilson Allen Health Careers Institute Certified Nurse Aide Program May 2015 TCI Technical College Institute Associate of Applied Science in Human Services Certificates: New York State Certified Nurse Aide, Cardiopulmonary Resuscitation (CPR) Computer Skills: MS Word, Excel, PowerPoint, QuickBooks, Outlook, typing speed of 45WPM Work Experience:

Memorial Sloan Kettering CC-Alvita Care New York, NY Certified Nurse Aide 02/2021-Present

● Answered patient call signals, signal lights, bells, or intercom systems to determine patients' needs

● Provided physical support to assist patients to perform daily living activities, eating, drinking, bathing

● Measured and recorded food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff and vital signs

Grand Manor Nursing & Rehabilitation Center Bronx, NY Certified Nurse Asst. 06/2020-02/2021

● Answered inbound patient call signals, signal lights, bells, or intercom systems to determine patients needs

● Provided physical support to assist patients to perform daily living activities, eating, drinking, bathing

● Measured and recorded food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff

Jacob Javitz Center- Covid Relief Hospital Bronx, NY Certified Nurse Asst. 03/2020-06/2020

● Answered inbound patient call signals, signal lights, bells, or intercom systems to determine patients needs

● Provided physical support to assist patients to perform daily living activities, eating, drinking, bathing

● Measured and recorded food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff

MMC-Michael Mitchell Corp New York, NY

Customer Service Rep Call Ctr. 11/2019-03/2020

● Answered high volume inbound customer calls

● Handle all financial transactions towards consumer accounts

● Consulted consumers towards account restoration

Strength and Skill Knowledge: Superior leadership skills, strong communications and critical thinking skills, ADLS, standard precautions, observing and reporting, nutrition and hydration, intake and output (I&O), medical terminology and abbreviations, palliative care / hospice, importance of following the plan of care, vital signs.



Contact this candidate