Administrative Assistant Customer Service
Resume:
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Education
High School Diploma Amos P Godby Tallahassee, Florida
Employment History
AM Supervisor Presbyterian Retirement & Nursing Center 2019-Present
AM Prep Cook Presbyterian Retirement & Nursing Center 2017-2019
Tier One Operator Remedy, Inc
Consolidated Dispatch Agency 2016-2017
Project Administrator Ajax Building Corporation 2015-2016
Midway, Florida
Material Expeditor Unitherm, Inc. 2005-2015
Pipe Insulators Helper Tallahassee, Florida 2002-2003
Escort Vehicle Driver Team Pilot Escort Car Service 2004-2005
Anniston, Alabama
Painter Tri-State 2003-2003
Jacksonville, Florida
Project Secretary Marty Ard Landscaping 2002-2002
Midway, Florida
Watkins Engineers and Constructors 1999-2002
Tallahassee, Florida
Administrative Assistant/ Department of Revenue 1995-1999
Staff Assistant Tallahassee, Florida
Administrative Secretary Department of Corrections 1989-1995
Tallahassee, Florida
Marcella Strojie
************@*****.***
9920 US Hwy 19 S
Thomasville, Ga 31757
Administrative Professional
* An experienced Administrative professional with a 7-year track record in customer service, record keeping and general office management. Well- versed in oral and written communication, multitasking and perseverance to task completion. Proficient in executive support; taking minutes, handling appointments and messages and writing correspondence.
Profile
Talents for quickly mastering technology - such as Microsoft Word, Excel and PowerPoint
Possess the ability complete multiple tasks effectively and accurately.
Innovative with the ability to create new ideas and modify old ones.
Showcase impeccable leadership skills as well as excellent team- building skills.
Diplomatic and tactful with professionals and non-professionals at all levels.
Exceptional problem solving and critical thinking skills with an eye
for detail.
Professional Experience
Prepare breakfast, coordinate the delivery of meals to the residence and support prep cooks, dishwashers and dining room aids. I also backup the different areas of the kitchen due to personnel absence.
Answered phones for non emergency complaints.
Compiled the project minutes for Tallahassee Tapestry, Supreme Court, DeSoto Trails Elementary School and others construction sites twice a month. This was for the management meetings that was held twice a month with the owner.
Created tracking systems in Mircosoft Word and Excel.
Typed memos and letters going to the different subcontractors for information and updates on their insurance certificates as well as bonds and subcontracts.
Coordinated logistics for travel for staff by calling the airlines for the purchase of tickets and making hotel reservations and car rental reservations
Assisted in the processing of the yearly budget. Designed a tracking system for the yearly budget expenses. The yearly budget was as little as $30,000.00 and as high as $100,000.00 a year.
Manage stocks and inventory
Order supplies
Facilitate event registration
Maintain accounting files
Update mailing lists
Support other departments
Provide excellent customer services
Print, copy, scan, and faxing
Accounting and bookkeeping
Abilities
Monitored critical object codes and all deliveries of expense and
and capital outlay items. This was done to make sure that monies that were allocated to the department was spent on the items that were already deemed to be purchased.
Compiled information concerning the academic and vocational education for the inmates in the state institutions this was placed in reports that was sent to the Florida Legislature once a month.
Conducted reviews to insure certificates were updated for all non-degree teachers and graduating students.
Performed editorial duties for the quarterly newsletter. Those duties included the collection of stories that were collected from the different institutions, as well as doing the layouts and monitoring the typeset of the stories.
Coordinated human resource functions, to verify employment applications and payroll adjustments.
Purchased office supplies as well as furniture and computers. This was done while employed with the Department of Corrections, the Department of Revenue and Watkins Engineers and Constructors.
Responsible for the tracking and monitoring of personnel information, such as timesheets, annual leave, sick leave and comp time for the Department of Revenue employees for Child Support Enforcement and Field Services.
Implemented and tracked the timesheets and payroll for the jobsite employees for Watkins Engineers and Constructors. This was compiled in case there was a complaint made by the employee.
Assisted in the tracking and balancing of invoices for the different construction sites for Watkins Engineers and Constructors. This was setup in Microsoft Excel. The project managers were required to have a running total of the expenses for their construction projects.
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