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Customer Service Quality Assurance

Location:
Roswell, GA
Posted:
August 22, 2023

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Resume:

Dallas Trivia King, Jr.

Roswell, GA *****

Mobile Phone: 629-***-****

Objective: Seeking an opportunity to keep active during retirement. Customer service oriented, with strong leadership skills, sense of urgency, and ownership with experience working in a variety of areas supporting manufacturing, supply, and logistics operations.

SUMMARY OF EXPERIENCE

•Retired US Navy Veteran

•Administration, Warehouse Operations, Mechanically Inclined, Training, and Customer Service

•Medical Warehouse Operations – Custom Pallet Builder, Assembly, Quality Assurance, Forklift Operator

•Knowledgeable about workplace health and safety – OSHA, Hazmat, Lean (5S)

•MS Office – Word, PowerPoint, Excel

•Leadership and Training Experience

EMPLOYMENT HISTORY

Vanderlande Industries 1/2021 – 4/2022

Amazon Distribution Center

Custom Pallets and Packaging/Quality Assurance/Warehouse Operations Acworth, GA

Currently working at an equipment builder in packaging and quality. Responsible for preparing customer’s orders for packaging and shipment and performing quality checks. Role requires ability to pay attention to details; follow instructions; resolve customer issues; read blueprints; record and document discrepancies; and communicate with production, assembly, and warehouse technicians. Previous experience working at Amazon facility in shipping and receiving.

Department of Veteran Affairs 6/2006 – 11/2020

Customer Service Claims Administrator US/Puerto Rico

Tuskegee University 9/2004 – 6/2006

Computer Lab Associate Tuskegee, AL

United States Navy 2004

Retired - US Navy

Radiation Health Officer (Submarine Service) Officer – responsible for health and welfare of the crew, medical training, medical supp, safety, sanitation and hygiene inspector, etc.

EDUCATION

St. Leo University – Associate’s in Arts – Business Managment



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