Jhansi Jogu

Email: ady4wq@r.postjobfree.com Phone: 571-***-****

PROFESSIONAL SUMMARY:

* ***** ** ********** ** Product Owner (PO), Business Analyst and Scrum Master.

As a Product Owner worked on PI Planning, Release Management, Backlog refinement, Product backlog, manage upgrades and scheduled maintenance.

Work as Business analyst in gathering requirements, Elicitation, Functional design documents, and test cases.

Has exposure Agile methodologies Facilitated release planning, sprint planning, and retrospectives and responsible for creating tasks and writing stories in JIRA.

Experienced in Agile/Scaled Agile (SAFe) framework in multi-vendor and multi-geo setup of product management.

Analyze business operations, support business solutions, and build an alliance with business operations and development team.

Good knowledge of Artificial intelligence and machine learning model development.

Work on identifying real business needs, Gap Analysis, requirement prioritization/ validation, change management, and conducting Ad hoc training sessions.

Good knowledge on AWS cloud environment and SQL server

Worked on challenging environment in managing production and support tasks.

Expertise:

Business Analyst

Project Owner

Scrum Master

AWS Cloud

SQL Server

Artificial Intelligence/ Machine learning / NLP

CERTIFICATIONS:

Certified SAFe 6 Product Owner/Product Manager

Certified Scrum Master (CSM)

Environment: AWS, AI, ML, NLP, SharePoint, SQL Server, Jira, Rally, ServiceNow, Visio.

PROFESSIONAL EXPERIENCE:

HMSHost, Bethesda, MD July 2019 to present.

Business Analyst / Product Owner

Labor hour predictions, Revenue optimization, Sentiment analysis (NLP) and Sales forecast are the Machine learning and Deep learning-based projects and used across Enterprise level with high visibility.

Infrastructure and Database migration is an Ongoing project from On-Prem to Aws cloud.

Capture Business Requirements, Perform GAP Analysis, and design Process flow using Visio.

Analyze AS-IS process and Design ‘To-be’ processed for migrating apps from OnPrem to AWS.

Lead the team with quarterly product increment planning, create features, and User stories.

Micromanage team, narrate, prioritize, and assign user stories to team members at each Sprint, capture deliverable timelines, Backlogs and Tasks

Create AWS IAM User groups, roles and policies for each department while maintaining Enterprise level standards and procedures.

Research on active directory and collaborate with AWS Engineering team on OKTA SSO implementation.

Lead the sentiment analysis project for restaurant customer reviews thru Deep neural network Natural Language Processing (NLP), led to increase sales by 20%.

Coordinate with multiple teams to gather restaurants feedback for NLP model training.

Summarize and send various ML model usage statistics and their accuracy reports to the management.

On-boarding new user with access policy and update Roles and policies as per project basis.

Coordinate with Infrastructure and Development team in setting up Amazon S3 bucket, IAM roles/policies, and spinning up EC2 instances and VPCs.

Involved in feasibility checks with Architects and Developers at each phase of ML model development.

Drive and own backlog grooming and management, prioritizing the iteration items and drive acceptance testing and delivery of iteration.

Create weekly reports on AWS resource usage, monitor AWS budget dashboard and send excel reports to management.

Monitoring and maintenance activities which include checking alert logs, space management, gathering database statistics, scheduling SQL jobs.

Facilitate integration testing, end-to-end testing, regression, and UAT sessions with different teams in a scaled agile framework (SAFe).

Being responsible for ServiceNow tickets. Work closely with Tier II Technicians to respond, escalate, close, and track tickets at each sprint.

New York State Department ITS (Albany) June 2017 - July 2019

Business Analyst

SharePoint employee portal to find and compare Health care providers, Cost and Coverage for NY State department employees.

Document BRDs, FRDs, Process Flows, use cases, UAT Plan, and Test Cases.

Use Jira to manage Epic, User stories, features, tasks, and acceptance criteria.

Facilitate meetings with stakeholders, product owners, and Project lead and prepared minutes of meetings. Created a template to capture meeting highlights and MOMs.

While collaborating with the technical team and business team, documented the risks involved, limitations, costs, hardware, and staffing requirements for each deliverable.

Good understanding of what SharePoint can do with "no-code" solutions (SharePoint Designer, Master Pages/Page Layouts, InfoPath, XLST, etc.)

Collaborate with developers, testers on user story walk-through, and early feedback sessions.

Communicating with the development team along with the product owner to clarify the requirements for successful and on-time delivery of the project.

Point of contact for HR Business users and support existing and ongoing project implementation.

New York State Department ITS (Albany) May 2015 – June 2017

Agile Scrum Master

SharePoint Supply chain management portal while hosting customs applications with multilevel approval workflows developed using SharePoint Designer.

Facilitate user storyboarding sessions with Stake holders and Product owners.

Actively coordinate with Project manager in monitoring project scope, scheduling, and budgeting.

Manage Epic, user stories, Tasks, Issues, and dashboards in Jira.

Actively monitor Scrum board and development progress and keep the stakeholders well informed about the release progress.

Facilitate Agile/Scrum processes - sprint planning, daily standups, postproduction backlogs, sprint reviews, sprint retrospectives.

Responsible for identifying and resolving impediments, and made the team focus on deliverables for each sprint release.

Regularly coordinate with the team to ensure that project implementation and activities were carried out as per company policies, regulations, and delivery Ontime.

Actively communicate with the product owner and stakeholders about project health, delivery updates, and the current project phase including key risks and issues.

EDUCATION:

Master of Business Administration (Human Resources) Osmania University

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