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Customer Service Team Member

Location:
Chicago, IL
Posted:
August 22, 2023

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Resume:

BRYANT

TAYLOR

872-***-****

ady4wp@r.postjobfree.com

**** * ****** ***, *******, I

L 60617

S K I L L S

Teamwork and collaboration

Delivery verifications

Truck loading and unloading

Computer competency

P R O F E S S I O N A L S UMMARY

Physically fit and energetic Warehouse Worker with experience in warehouse operations and material movement. Known for maintaining accurate documentation of all shipments and materials. Adept at maintaining various equipment, tools and forklift trucks for transporting material to and from warehouses. Proficient in handling heavy equipment and following all safety procedures.

E X P E R I E N C E

P A C K A G E H A N D L E R

ups

Hodgkin's, Il

September 2018 October 2021

Received incoming packages and arranged delivery to correct departments and personnel.

Inspected packages for defects, damage and improper labels before check-in and check-out.

Followed company policies and guidelines for labeling, packaging and shipping products at warehouses.

Sorted and labeled cargo for timely identification and shipment tracking.

Moved outgoing products from staging area to loading dock and assisted with loading and weight distribution.

M A T E R I A L H A N D L E R

Amcor

Chicago, Illinois

June 2018 August 2018

Verified accuracy of outbound shipments to minimize error rate. Promoted and followed lift and height work safety guidelines. Maintained flow of warehouse materials by applying FIFO stock rotation methods.

Identified product damages, shortages and specification concerns through sharp attention to detail.

Kept up good housekeeping standards in assigned work areas. Readied material for production processes.

Worked safely to maintain low incident record.

Received and inspected raw materials against established criteria.

Packaged outbound shipments to prevent damage in transit. C O O K

Applebee's

Peru, Il

March 2017 May 2018

Followed established recipes to prepare and cook menu items. Readied ingredients in advance to reduce loads during rush periods.

Complied with portioning requirements to adhere to budget and minimize waste.

Accepted special requests from guests and prepared food to meet demands.

Received orders at counter or from kiosks and took payment from customers.

Measured portions and ingredients to minimize waste and control costs.

Cleaned surfaces regularly to prevent spread of illness or cross- contamination between raw and cooked products.

Kept kitchen operations running smoothly with expert grill maintenance and operation.

Cooked items to correct temperatures to minimize risk of food-borne illness.

Sanitized kitchen surfaces and equipment to comply with food safety regulations.

Checked kitchen equipment for proper operation, notifying management of problems.

Verified quality, plating presentation and serving size of prepared food.

T R U C K D R I V E R

Kllm

Jackson, Ms

November 2015 December 2016

Transported items to destinations within schedule guidelines to satisfy customers' needs.

Kept delivery and transaction records and placed customer purchase orders in POS system.

Drove trucks to posted inspection and weigh stations to check weigh-in requirements' compliance.

Delivered timely and cost-effective transportation operations. Operated large and heavy vehicle in line with OSHA regulations. Adhered to legal limits on driving hours.

Remained calm in stressful driving situations.

Gained familiarity with local roads, routes and intersections. Organized paperwork for distribution.

Understood local traffic laws and area traffic patterns. Recorded mileage and gas consumption for company records. Cleaned, maintained and secured all equipment.

Completed deliveries within specified timeframes for assigned tasks.

Navigated roads safely to maintain low accident rate. M A C H I N E O P E R A T O R

Plano molding

Mendota, IL

January 2014 November 2015

Reviewed and interpreted work orders and instructions to determine job requirements.

Cleaned and maintained machinery to promote consistent operation and achieve production targets.

Performed required start-up and break-down instruction before and after assigned shifts.

Utilized approved safety and protective equipment during machine operation.

Set up and operated equipment as directed on line orders and dockets.

Transported tools, equipment and parts to appropriate facility locations using forklifts and company vehicles.

Troubleshot malfunctions and breakdowns and quickly restored performance.

C O O K

Texas Roadhouse

Paducah, Ky

January 2010 November 2013

Followed established recipes to prepare and cook menu items. Complied with portioning requirements to adhere to budget and minimize waste.

Readied ingredients in advance to reduce loads during rush periods.

Weighed and mixed ingredients to achieve proper ratios in prepared dishes.

Received orders at counter or from kiosks and took payment from customers.

Operated kitchen equipment to prepare meal items for guests. Measured portions and ingredients to minimize waste and control costs.

Cleaned surfaces regularly to prevent spread of illness or cross- contamination between raw and cooked products.

Paid close attention to presentation, producing attractive dishes in line with restaurant standards.

Managed simultaneous cooking tasks to promptly deliver high-quality food.

L I N E C O O K

El,chico

Paducah, Ky

April 2009 May 2013

Prepared diverse cuisines with adherence to kitchen cleanliness and food safety standards.

Cooked, arranged and presented high-quality food while following standardized protocols.

Followed established recipes to prepare and cook menu items. Established and maintained cordial and professional working relationships with other staff, supervisors and customers. Kept kitchen operations running smoothly with expert grill maintenance and operation.

Used various spices to season meat and fish dishes. Delivered menu items as ordered and received consistently positive guest feedback.

Recognized for complimentary seasoning techniques, garnishing and creative food presentation.

Measured portions and ingredients to minimize waste and control costs.

Cleaned and organized kitchen workstations and storage areas before and after cooking.

Accepted special requests from guests and prepared food to meet demands.

Marinated, cut and cubed meat in preparation for entrees and appetizers.

M A N A G E R

Long John's sliver/Aw

Paducah, Ky

October 2008 November 2009

Worked closely with senior management to develop KPIs, build operating dashboards and monitor performance.

Improved productivity and reduced corporate risk with proactive solutions to complex business challenges.

Monitored team member performance, conducting evaluations and recommending promotions.

Followed company procedures to perform appropriate disciplinary action.

Completed daily opening, closing and administrative tasks for smooth business operations.

Oversaw talent recruitment, onboarding and training. M A N A G E R

Mc, Donald's

Metropolis, Il

September 2003 August 2008

Recruited, interviewed, hired and trained staff to company service-oriented values.

Scheduled front and back-of-house staff strategically to deliver customer service levels for fluctuating demand.

Scheduled front and back-of-house staff and anticipated high volume traffic to deliver customer service levels in line with company standards.

Implemented restaurant-wide changes to fuel improvements and boost efficiency.

Defined training criteria to prepare new joiners for company standards.

Controlled food costs to minimize store inventory whilst maintaining sufficient reserves.

Role modeled company core values and culture to inspire dedicated team of restaurant staff.

Led pre-shift meetings to review specials, menu changes and house counts.

Led by example as role model for company core values and company culture.

Applied financial reporting analysis to enhance restaurant results.

E D U C A T I O N

H I G H S C H O O L D I P L O M A : C A R P E N T R Y / W E L D I N G Golconda jobs crop

Golconda, Il

Double major in [Other Major].



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