Lori McGee

*** ***** ****, ********* *, Media PA 19063

610-***-****

lbmcgee0805@ gmail. com Professional Summary

Effective medical assistant who adapts easily to changing environments and demands, as well as an experienced esthetician with a strong background in customer service looking to join a growing medical practice as a reliable team member. Core Qualifications

• Customer service-oriented

• Phlebotomy

• Trained in HIPPA compliance

• Inventory management aptitude

• Compassionate caregiver

• Excellent phone etiquette

• Safety and sanitation training

• Subtle and effective sales skills

Experience

Global Neurosciences Institute

Patient Care Coordinator/Neurology Medical Assistant October 2019 to Current

• Review chart preparation to ensure all appropriate results, studies, labs, and documents are attached

• Travel to multiple office locations with supplies, arrive to prepare treatment rooms prior to appointments beginning

• Manage prior authorizations for medications

• Administer mental assessment tests to patients with cognitive impairment, and related diagnosis

• Preparing patients for their visit by obtaining vitals, reviewing currents medications, and additional information pertinent to the visit

• Train new hires for the clinical neurology team, as well as prepare training material and resources

• Triage telemedicine visits for multiple physicians using more than one type of HIPPA compliant platform

• Instructing patients on how to proceed with scheduling when they receive orders for testing, therapy, or imaging.

• Manage incoming phone messages, emails, and faxes from patients, facilities, and pharmacies

• Upload discs from outside facilities into our imaging database for our physicians to ac- cess

Pulmonary, Critical Care, and Sleep Associates

Medical Assistant

February 2016 to October 2019

• Confirming appointments

• Opening office chores; preparing/stocking treatment rooms and calibrating equipment

• Expediting orders for Durable Medical Equipment

• Preparing patients by obtaining vitals and reviewing information pertinent to the visit

• Receptionist duties; registering new patients, scheduling, checking in/out, receiving in- coming calls, preparing patient charts

• Patient testing including Pulmonary Function Tests, O2 evaluations, Alpha One tests

• Administration of injectable medications/vaccinations

• Managing prescription orders for patients

• Patient demonstration of medication and home PSG test kits

• Creating a task training manual for new hires

• Playing a supportive role to coworkers when available

• Preparing supply orders for office

A. Charles Frank

Private Home Healthcare

November 2014 to January 2016

Folcroft, PA

• Monitored vital signs

• Obtained information about clients’ medical history, drug history, complaints and aller- gies

• Helped patient move in and out of bed and wheelchair

• Changed sterile bandages

• Maintained a clean, healthy, and safe environment

• Planned and cooked healthy and satisfying meals according to diabetic needs

• Assisted patient with bathing, dressing, hygiene, and grooming

• Monitored fluid intake and output levels

• Tested and recorded blood glucose levels

• Responded appropriately to the physical, emotional, and developmental needs of the patient

• Engaged patient with games, music, exercises, and other activities

• Patient education

Penn Medicine

Medical Assistant Extern

July 2014 to September 2014

Media, PA

• Interview patients to obtain information, vital signs, weight and height measurements

• Verified patient insurance, drug refills, and provided detailed prescription information to pharmacies

• Collected blood, urine, and other specimens and prepared them for lab testing

• Managed various general office duties such as answering multiple telephone lines, re- trieving messages by phone and email, responding to them accordingly

• Performed glucose testing, urinalysis, EKGs, and administered injections

• Provided patient instruction and education

• Medical records management

• Accurately recorded and reported test results according to established procedures Salon Jean Raymond

Esthetician/Massage Therapist

September 2005 to Current

Media, PA

• Analyze skin condition and made appropriate product recommendations

• Perform treatments including facials, chemical peels, microdermabrasion, waxing, lash and brow tinting, makeup application, massage, body wrap application and body exfoli- ating services

• Carry out administrative tasks, including product inventory checks, charting and consul- tations

• Notify supervisor of supply needs to ensure necessary items were in stock

• Foster a friendly, warm, and exceptional customer service experience

• Develop individualized, therapeutic skin-care programs

• Suggest appropriate therapy based on current health of client Starbucks

Barista/Shift Supervisor

October 1999 to 2003

Broomall, PA

May 2011 to July 2013

Media, PA

• Expedite superior customer service

• Organize daily tasks and break schedules

• Complete ordering for all products

• Management and organization of all money and daily deposits

• Proper documentation

• Retail management

• Implementation and supervision of company policies and all safety and security mea- sures

Education

Delaware County Community College 2014

Medical Assistant Certificate Program: Health Science Media, PA

Venus Beauty Academy 2005

Esthetics Program

Aston, PA

Professional Affiliations

• Certified Medical Assistant (AAMA)

• State licensed Esthetician

• CPR certified through American Heart Association REFERENCES: Available upon request

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