Data Entry Office Manager
Resume:
Martha Rucker
706-***-**** (Cell)
Elberton, GA 30635
***********@*****.***
Experience:
Quarter Stone, Inc.
Elberton, Ga.306635
Oct. 2020 to Present
Sales, Data/Order entry. Taking care of customers from beginning of orders until order has shipped, following through with drawings for sandblast, etching, and line drawings. Use company specific software for ordering and pricing.
Majestic Granite
1203 Jones Ferry Rd
Elberton, Ga. 30635
706-***-**** Oct.
2018 to October 2020
Data/Order Entry Received requests from customers for products, services. Used computers to prepare and monitor purchase orders, contracts. Responding to customer pricing inquiries, questions, complaints. Operated equipment such as fax machines, copiers, printers. Used office suite software such as Word, Excel, Outlook. Updated customers on order status. Performed data entry. Prepared reports. Reviewed data to resolve customer complaints. Collected payment for merchandise, recorded transactions, and sent items such as checks and money orders for further processing. Computed totaled charges for merchandise and services and shipping charges. Filed copies of orders received and posted orders on records. Informed customers by mail and telephone of order information, such as unit prices, shipping dates, and any anticipated delays. Pricing and quoting stones. Drafting using the Gerber system.
Rome Granite 1177
Ruckersville Rd
Elberton, Ga. 30635
Mar. 2018 to Oct. 2018
Data/Order Entry Received requests from customers for products, services. Used computers to prepare and monitor purchase orders, contracts. Coordinated with other departments to schedule all orders received. Requisitioned materials from inventory. Responding to customer pricing inquiries, questions, complaints. Operated equipment such as fax machines, copiers, printers. Used office suite software such as Word, Excel, Outlook. Updated customers on order status. Ensured timely processing and delivery of orders. Performed data entry. Prepared reports. Reviewed data to resolve customer complaints. Attempted to sell additional merchandise and services to prospective and current customers by telephone and through visits. Collected payment for merchandise, recorded transactions, and sent items such as checks and money orders for further processing. Computed totaled charges for merchandise and services and shipping charges. Filed copies of orders received and posted orders on records. Informed customers by mail and telephone of order information, such as unit prices, shipping dates, and any anticipated delays. Reviewed orders for completeness according to reporting procedures and forwarded incomplete orders for further processing. Verified customer and order information for correctness, checking it against previously obtained information as necessary.
Home Goods, Jefferson, GA
Feb. 2017 to Feb.
2018
Layup Worker Layup
ensure quality control and count
accuracy
Bojangles, Elberton,
GA
Aug. 2016 to Feb. 2017 Shift Manager ensure shift ran smoothly,
hiring/terminating, safe balancing, drawer countdown, training, and scheduling
Wal-Mart, Hartwell, GA
June 2006 to Sept. 2015
Licensed Dispensing Optician LDO helping patients choose frames, lenses, ordering contacts, data
Kustom Built Memorials, Elberton, GA
Aug. 1994 to Dec.
1995
Front Office Manager Examined products to verify they met quality standards. Lifted heavy loads. Counted finished products. Tagged parts. Loaded and unloaded items from machines or conveyors. Followed instructions, written or verbal. Maintained cleanliness of the assigned area. Loaded and unloaded trucks. Used computers, phones.
Georgia Structural Stone, Elberton,
GA
June 1993 to Aug. 1994
Georgia Structural Stone, Elberton, GA Office Manager Complete office duties
Skills Contract Management, Customer Service, Data Entry, Delivery, Fax, File Management, Hiring, Inventory Management, Languages, Materials Management, Microsoft Excel, Microsoft Mail, Microsoft Money, Microsoft Office, Microsoft Outlook, Microsoft Word, Photocopier, Pricing, Printers, Quality, Quality Control, Reports, Scheduling, Shipping, Telephone Skills, Writing
Education
1995 ECCHS, Elberton, GA High School Diploma: Diploma References
REFERENCES:
Mary Jackson Supervisor Home Goods 706-***-****
Jessica Coleman Supervisor Home Goods 706-***-****
Joan Burdett, D&J memorials
Suzanne Boughman, Conway development
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