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Customer Service Team Members

Location:
Trainer, PA
Salary:
$17.00 and up
Posted:
August 22, 2023

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Resume:

Wendy m Glavin

**** * *** ** *** # **

Trainer, PA 19061

ady4rg@r.postjobfree.com

610-***-****

Objective:

To secure a challenging position in a management career and to utilize the skills I have learned so far.

Education:

Springfield high school, Springfield pa 1994-1998

Diploma- 1998

Certification and Achievements:

Certification in CPR on adults and infants

Good grades- High School

Good attendants- High School

Full time manager.

Experience:

Bakery manager- at Bj's Wholesale Club

Worked at Springfield, Warrington, and conshohocken locations

Bjs in Springfield 1997- present

Cashier, front line supervisor, membership, and baker.

2008 Loss Prevention manager:

Make sure the store is safe for club and team members on a daily basis.

Control inventory for the club.

Control theft in the store.

Customer service.

Answering phones.

Supervising and help develop teams into a management position.

2010 became a Bakery manager:

Customer service

Controlling inventory.

Controlling salvage.

Answering phones.

Baking.

Supervising and help develop teams members in a management position.

2013 Access protection manager :

Make sure the store outs safe for club and team members on a daily basis.

Inventory control.

Control theft.

Customer service.

Answering phones.

Supervising and help develop team members into a management position. Supervising team members in understanding store policies and safety rules and regulations.

2015 to 2021 Bakery Manager

Customer service

Controlled inventory

Controlling salvage

Breaking down loads

Answering phones

Baking

Supervising and help develop team members in a management position. Supervising team members in understanding store policies and all safety rules and regulations.

Personal skills:

Hard working, competent in working individually and as a team, setting communication skills, goal oriented, well organized.

2021 to present

Receiving Supervisor:

Controlling inventory

Controlling Salvage

Customer Service

Answering phone

Receiving Trucks, tires, and Vendors in the computer systematically.

Controlling trash and bailer.

Receiving FedEx and UPS

I look over the dock making sure it's clean and all equipment is working properly. If not working properly I have to put tickets in, so the proper comes out to fix it. If there are any major issues with the inventory have to contacts the managers and regional managers. Make pallet tags for all trucks coming in. Have to make sure that Salvage is enter in the computer correctly and is sent to the right people. That all paperwork is filed and in order. The check is written out correctly. Make sure all computers are working no issues if there is call to have them fixed or replaced.

References:

Available upon request.



Contact this candidate