ALAA WALID SALEH

PERSONAL DETAILS

Date of Birth: August 24, 1990.

Nationality: Jordanian.

Linked in: Ala’a Saleh

CONTACT

PHONE:

+962-*********

EMAIL:

ady4qu@r.postjobfree.com

SKILLS

Microsoft office word.

Soft office PowerPoint.

Internet and web surfing.

Social Media.

LANGUEGE

Arabic – Native.

English – Professional.

COURSES

Business Writing Course.

WORK EXPERIENCE

Executive Assistant -CEO.

MakanE, Jordan.

May. 2023-Present.

Calendar Mastery:

Streamline Calendars: Efficiently manage the intricate calendars of C-level executives, seamlessly arranging appointments, meetings, and conference calls.

Optimize Schedules: Prioritize and harmonize conflicting schedules to make the most of their time.

Stay Proactively Agile: Anticipate and adapt to schedule changes with a proactive approach.

Meeting and Travel Orchestration:

Meeting Excellence: Coordinate all meeting aspects – logistics, agendas, and material distribution – with finesse. Travel Arrangements: Organize travel details – flights, accommodations, ground transport, and visas – for smooth domestic and international travel.

Empower Executives: Prepare comprehensive itineraries to empower executives with clear schedules.

Communication and Correspondence Mastery:

Efficient Communication: Handle calls, emails, and messages for C-level executives effectively.

Responsive Engagement: Respond to inquiries and requests promptly, escalating when necessary.

Polished Correspondence: Craft, enhance, and review communications, presentations, and reports for executives.

Relationship Wizardry:

Stakeholder Rapport: Foster positive relationships with internal and external stakeholders.

Liaison Expertise: Act as a hub between executives and various departments, clients, and partners.

Meeting Synergy: Facilitate executive-level meetings for seamless collaboration.

Information Domination:

Confidentiality Management: Safeguard confidential data, records, and documents meticulously.

Informed Decision-Making: Research and gather

information to support executive decisions and

presentations.

Data Handling: Create and maintain databases,

spreadsheets, and reports for accessible information.

Special Ventures and Initiatives:

Project Support: Assist executives with special projects, providing research, reports, and recommendations.

Focused Research: Conduct research to support specific projects and missions.

Deadline Adherence: Coordinate cross-functional teams to ensure project deadlines are achieved.

Executive Office Manager-CEO.

Alwaneh Exchange, Jordan.

Oct. 2022-Mar.2023.

● Calendar Mastery:

Effortless Scheduling: Skillfully handle the President & CEO's calendar, seamlessly organizing appointments, meetings, calls, interviews, and special occasions.

● Travel Coordination Excellence:

Travel Coordination Guru: Expertly plan the President & CEO's trips, managing flights, hotels, rental cars, and all travel necessities seamlessly.

● Document Crafting:

Wordsmith Wizardry: Create, refine, and perfect important documents, presentations, and communications on behalf of the President & CEO.

● Internal Connection:

Team Liaison: Act as a crucial link between the President & CEO and our internal staff across all levels.

● Executive Availability Enhancement:

Support Expertise: Provide adept administrative assistance to the President & CEO, enabling them to focus on high-level responsibilities.

● Meeting Involvement:

Meeting Specialist: Attend executive meetings with the CEO, accurately documenting minutes, tracking CEO-related tasks, and representing the CEO when needed.

Executive Assistant.

Ensperity, Jordan.

Mar. 2021- Apr. 2022.

● Efficient Department Oversight:

Smooth Operations Supervision: Skillfully manage the daily activities of the administrative department and its team.

● Team Management Proficiency:

Talent Management Authority: Recruit, train, assess, and if necessary, implement corrective measures for employees.

● Enhancing Administrative Framework:

Systems Enhancement Expertise: Develop, review, and refine administrative systems, policies, and procedures.

● Resource and Equipment Stewardship:

Resourceful Office Management: Ensure the office is well- supplied and equipment is functioning properly through regular maintenance.

● Budget Coordination and Financial Oversight:

Financial Collaboration: Work closely with accounting and management teams to establish budgets, track expenses, and process payroll and other financial matters.

● Efficient Event Coordination:

Event Planning Mastery: Strategically organize and promote office events such as meetings, conferences, interviews, orientations, and training sessions.

● Information Management:

Information Organization and Retrieval: Skillfully gather, structure, and store data using computer systems and filing methods.

● Project Supervision and Goal Tracking:

Project Oversight Proficiency: Lead special initiatives and monitor progress towards company objectives.

Front Desk Manager/Executive Assistant.

Symmetria, Bahrain.

Oct. 2019- Apr. 2020.

● Ensuring Smooth Patient Flow:

maintain a seamless patient flow, ensuring their movement is efficient, and keeping the front office inviting and tidy.

● Crafting Guest Profiles and Managing Billing:

Adeptly create new guest profiles and skillfully handle billing procedures, guaranteeing a hassle-free guest experience. Collaborate extensively with various clinic departments to deliver the utmost service excellence.

● Leading Front Desk Scheduling:

In charge of crafting and managing front desk schedules, optimizing team availability for efficient coverage and cohesive teamwork.

● Efficiently Handling Administrative Tasks:

Assigned by the General Manager, proficiently manage paperwork and emails, supporting the clinic's smooth operations and organizational efficiency.

Executive Assistant to the GM.

Dynamic Structures, Bahrain.

Jan. 2016 – Sep. 2019.

● Proactive Administrative Support:

Instrumental in delivering proactive and efficient administrative support, contributing to the seamless flow of daily operations.

● Effective Proposal Management:

Facilitate the tracking of submitted proposals and provide valuable feedback to the management team, enhancing informed decision-making processes.

● Strong Customer Relationship Building:

Excel in establishing and nurturing robust customer relationships through proficient communication via email, phone, and face-to-face interactions, fostering trust and reliability.

● Seamless Client Engagement Coordination:

Expertly coordinate and arrange various client

engagements, including events, meetings, appointments, and conferences, ensuring smooth and successful

interactions.

● Fluent Translation Expertise:

Leverage linguistic skills to provide reliable translation services, seamlessly translating documents such as agreements, proposals, letters, and tender documents between Arabic and English.

● International Event Success:

Successfully manage events involving international companies, showcasing adeptness in facilitating

collaboration and achieving positive outcomes on a global scale.

● Efficient Handling of Administrative Tasks:

Assigned by the General Manager, exhibit efficiency in managing paperwork and emails, actively contributing to optimized organizational processes and effective

communication.

Customer Services Associate.

Marka VIP, Jordan.

May 2014 – Dec. 2015.

● Responsive Customer Inquiry Handling:

Swiftly address customer inquiries through email, chat, and telephone, ensuring their concerns are promptly resolved.

● Logistics Liaison and Order Follow-up:

Engage with logistics partners to track and diligently follow up on customer orders, ensuring timely and accurate deliveries.

● Order Management Expertise:

Skillfully manage customer orders by tracking, confirming, canceling, and making necessary edits to ensure accuracy and customer satisfaction.

University of Jordan.

Sep. 2013

Bachelor of Science in Business Administration

Contact this candidate