MARIA LUISA M. GUGLIELMO

**** ****** **. ****, ** 13440 Email: ady4pq@r.postjobfree.com

Cell: (315) 800 - 8114 Home: (315) 338 – 0923

OBJECTIVE:

Part Time Flex – to Fulltime - Pro Driver –CDL "B" to “A” - willing to train for CDL - A and can also help transport for SCl / TSCl – able to process. Locations: Rome NY / CNY & can-do interstate (willing to travel 25%) AND / or Full-time Lead & / Or PT Flex - Assistant Leadership role to Management roles – from Operations to Technical / Driver roles.

Recent roles held: Founder / Program Manager / Consultant – Operations Leadership / Branding / Ministry & ISSM / FSO / ITPSO – all the past three roles are in Industrial Facilities Cyber Security Officer & Manager roles as well as IT - Network Admin (SCl / TSCl able).

LEADERSHIP SUMMARY HIGHLIGHTS:

Pro Driver –CDL "B"- Traveling School Bus Driver – Krapf / Birnie Bus

2020 – 2021, and 2022 - 2023

Pro Driver - CDL "C” & “B” Permit / Monitor/ Interviewer First Student 2021 - 2022

3MG Technology Consultants - Founder / Program Manager

2015 - 2022

Managed & coordinated team planned & implemented goals, meetings.

Managed - Banking Solutions, bookkeeping, accounts receivables, accounts payables, payrolls, balance budgets, transfer funds, research funding options.

Master Consultant: Cyber security, Leadership, Branding, Ministry, Tech Support Divisions, creates POAMS and prepares business plans.

Covid -19 Support - created a masks division / Designer Masks

Handle & coordinate - on-the-job training.

Prepares & training for upcoming - 3MG side tours mid2022 or 2023 " auto D license & as CDL C - tour guide.

R.A. WOOD ASSOCIATES - ISSM / FSO / ITPSO / Cyber Security / IT 2019

Created the Cyber Security Program - Coordinated Security Leadership meetings & singlehandedly dealt with NIST 800-171 compliance.

Managed CTI / CUI / CDI Cyber Security & DOD grade Cyber security.

Strengthened their Systems Network Administration

Created Cyber Security Awareness Training Programs, slides, videos.

CDSE - STEPP trained for ITPSO / ISSM / FSO / Cyber Security & Counterintelligence, trained on RMF & Counterintelligence

Managed & coordinated security leadership meetings.

Time Warner Cable / Spectrum - BPO: Pyramid - RNOC Tech II 2017

NOC Engineer / Tech - managed & coordinated troubleshooters and connectivity

Medtronic / Pyramid - Quality Lead Consultant, Multi - $M Project 2016

CMUP: Carelink Monitor Upgrade Program - Quality Leader

Part of leadership group, meets with Wipro's VP & Client: Medtronic Project Manager

COMPASSION COALITION - ADMIN ASSISTANT / IT Network Admin 2008

Admin Assistant - did AR & AP, payrolls, banking checks, fund transfers, QuickBooks

Network Admin. Used safe logins for QuickBooks.

APAC - EGS – Team Leader, SME 2010 - 2014

New York Life - Team Leader, SME - Call Center Operations / Help Desk

T-MOBILE USA – NOC Tech II 2004 - 2007

NOC Tech 2, Engineering Ambassador, E-911 Location Services

SWISS RE ASSET MANAGEMENT – Network Administrator 2001 –2004

Network Administrator – for Windows Servers & Unix Solaris Servers

RECENT RELATED EMPLOYMENT:

KRAPF / BIRNIE BUS Pro Driver – CDL – “C” and CDL "B"- 2020 – 2021, and 2022 - 2023

FIRST STUDENT Pro Driver - CDL "C” & “B” Permit / Interviewer 2021 - 2022

OTHER OPERATIONS MANAGEMENT EMPLOYMENT:

3MG TECHNOLOGY CONSULTANTS - Founder / Program Manager Rome, NY 2015 - Present

Managed, coordinated team did POAM's (Plans of Actions & Milestones) & implement, oversaw all meetings - as group and one on ones.

Managed - Banking Solutions, bookkeeping, accounts receivables, accounts payables, payrolls, balance budgets, transfer funds, research funding options.

Research financial & banking software test & implement: QuickBooks, Peachtree, NBT Banking Solutions

Master Consultant: Cyber security, Leadership, Branding, Ministry, Tech Support

Covid -19 Support - created a masks division / Designer Masks

Handle, coordinate & delegate on the job - trainings

R.A. WOOD ASSOCIATES - ISSM / FSO / ITPSO / Cyber Security Frankfort, NY 2019

Network Security Admin - worked with LAN Platforms – Barracuda NG Firewall, Synology, NeqterLabs CM171, and Barracuda Phone Systems. Research Phone Systems SIP Options.

ISSM / FSO / ITPSO / Cyber Security / IT (S/Cl), RMF & Counterintelligence trained.

managed Cyber Security Leadership and Nuts & Bolts meetings.

Worked with management on RBAC – role-based access control.

Created IR (Incident Reports) and ITP’s (Insider Threat Program) Presentations.

Attended Lockheed Martin Cyber Security Awareness Training

Created & Prepared all Cyber Security Awareness Training - Manuals, training presentations - slides, videos.

Single-handedly took care of NeqterLabs CM171 - NIST 800-171 Cyber Security compliance for their SSP – Systems Security Plan and POA&M’s – plans of actions & milestones; & began implementations for NIST 800-171 Security Compliance.

TIME WARNER CABLE / SPECTRUM - BPO: PYRAMID - NOC Net-OPS TECH II Syr. NY 2017

RNOC Engineer / Tech II – Regional Network Operations Center – managed, conference, coordinated & troubleshooted connectivity deployments throughout the US.

Conferenced & coordinated cable & fiber optic consultants, Hub Engineers, Field Engineers & Managers to resolve issues, updates. Upgrades, repairs, and deployments.

Worked with Spectrum TV's transitions & the RNOC merging transitions between Time Warner & Spectrum / Charter. Monitored & managed all RNOC Center's transitions.

MEDTRONIC - BPO: WIPRO / PYRAMID - QUALITY ASSURANCE LEAD Syr. NY 2015-2016

Quality Assurance Lead - Part of multi $M start-up; Part of seven leadership & drove its program management project launch - to its success. On conference meetings with Wipro VP & Medtronic’s Program Manager, Team Leaders & Quality Assurance Leaders. CMUP - Carelink Monitor Upgrade Program.

NEW YORK LIFE - BPO: APAC / EGS - Team Lead SME/ Level 2 & VZW Utica, NY 2010-2014

CS for Verizon - call center, On-boarding Team Lead SME for NYL - Tech Support

COMPASSION COALITION - Payroll / AR – AP / IT – Net. Admin NY 2008

Network Admin & Admin Assistant - did AR & AP, payrolls, QuickBooks: banking

T-MOBILE USA - Net Ops II / Engineering Ambassador – (NOC) NJ, CA, LV - NV 2005-2007

Data Center & Net Ops II / Engineering Ambassador – Network Operations Centers Enterprise Levels, E-911 (LAN – WAN) in NJ, CA, NV

SWISS RE ASSET MANAGEMENT - Network Admin – Windows & UNIX Solaris 2001-2004

EDUCATION:

MA Counseling Program, Liberty Univ. (Pastoral Counselor Intern) Lynchburg, VA 1994

Bachelor of Arts in Psychology - PLM (University) Intramuros Manila Philippines 1986

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